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Gentiva Hospice

1.0 (1 review)
Open • Open 24 hours

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11 months ago

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Interim HealthCare - Virginia Beach

Interim HealthCare - Virginia Beach

3.2(5 reviews)
1.6 mi

The owners of the company contacted me personally to resolve the problems we experienced with their…read moreadministrator and to apologize for the experience. We have received the appropriate supplies and have agreed on a path forward. I think families have to be advocates for their loved ones no matter what company is providing hospice care. Having the supplies when you need them should not be an additional stress to an already stressful situation. I am appreciative of the efforts taken by Interim Hospice to resolve the issues.

if I could give this company zero stars I would they put profits over the quality care of the…read morepatients. they keep employees that smoke weed at my house instead of firing them, even though I called the office to report that the aide was smoking weed in my garage nothing was done. They seem to treat the good employees like dog doo doo. this is why they are short staffed. they would rather employ people who sleep over nite at my house instead of being awake for the over nite to take care of me. by far the worst home health company ever. they called me a high priority client. Yeah high priority alright they spend a lot of my money and I didn't get the services I was promised instead I would come out in the middle of the nite and see the over nite staff sleeping. One lady was snoring so loud she woke me up out of my sleep. While I am paying them $32.00 a hour. they make you promises then crap on you. lie to you starting from the VP /of PCCS down the line. dont waste your time sending your loved one to this place. they will just take your money and waste your time .. extremely dissatisfied customer. again if I could give them no stars I sure would !!

Visiting Angels Senior Home Care - WE ARE A VETERAN APPROVED PROVIDER.  WE CAN ASSIST YOU IN FINDING OUT OF YOU QUALIFY FOR CARE AT NO CHARGE.  WE RESPECT OUR VETERANS!

Visiting Angels Senior Home Care

4.3(3 reviews)
4.4 mi

Needed care for my mother after shes had a stroke and ended up in a rehab facility that was…read moreunder-staffed. I chose Visiting Angels over Senior Corp because Angels was so much better about staying in touch. I live 430 miles away from my mother, and I needed help that was going to communicate with me in a timely manner. Visiting Angels gets high marks for communication. As it turned out, by the time we got the scheduling worked out, mom was feeling much stronger and did not want the service. Dean Longo at the Norfolk office was incredibly understanding about the change in plans, and just wonderfully professional to work with. I have Visiting Angels in my back pocket and will not hesitate to call them again.

We had a mixed experience. Visiting Angels was recommended by several staff members at Sentara…read moreBeach General. We needed 24/7 caregivers on short notice, and after calling multiple services, only Visiting Angels could provide staffing quickly. All the caregivers that they sent were very nice and professional, though their capabilities varied a great deal. The very first person they sent (who worked a double shift), didn't seem to know how to do anything. My father asked for help getting out of bed, and the caregiver didn't know how to lift him properly. He ended up being unable to stand, and dropped back in the bed at an awkward angle. He was too weak to move, and the caregiver didn't know how to shift him in the bed. She called her supervisor, who didn't provide help, and it took the caregiver, myself and my brother (none of whom had experience) to shift my father to a comfortable position. We got a call from Visiting Angels the next morning apologizing for what happened, but they sent the same person back again less than a week later. By that point my father was comatose and close to death, but she still struggled with simple tasks like changing his diaper. I'm not sure how she would have managed if my brother and I had not been there to help out. None of the other caregivers we got were that bad, though one did fall into a pretty deep sleep (had to be shaken awake). The reason this review is 3 stars instead of 1 is that one caregiver in particular was fantastic. Janet made sure my father was clean, changed his bed, and went well beyond the call of duty on her shifts. She was also there when my father passed, and we really appreciated her comfort and professionalism through a difficult time.

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Visiting Angels Senior Home Care - We hire seniors too!  The labor market is stretched! We need those of you who can help to join our team.  FLEXIBLE HOURS.  Pick your client!

We hire seniors too! The labor market is stretched! We need those of you who can help to join our team. FLEXIBLE HOURS. Pick your client!

Visiting Angels Senior Home Care - Let us hep you feel pretty!

Let us hep you feel pretty!

Visiting Angels Senior Home Care

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Heartland Home Health & Hospice

Heartland Home Health & Hospice

4.2(5 reviews)
0.0 mi

If you are looking for quality hospice care for your loved one DO NOT go here. From beginning to…read moreend they offered little to no support for my mother and our family. In three months that she received care with Heartland she went through 3 nurses, 2 chaplains and I had to refuse to stop working with the 'bereavement counselor' and their 'social worker'. The people at Heartland are not trained to deal with complex grief. They frequently missed appointments, would not return phone calls, and mentioned a lot that they had a nursing shortage when I would be angry at their lack of response when asking for help or guidance from their agency. In my mothers final hours I made no less than three phone calls for nursing care to them in a two hour period. On call did not respond to me AT ALL. My mother took her last breaths while I was pleading for a nurse to return and it took two hours and three phone calls to get someone to my house. The 'bereavement counselor' rarely showed up, as did the SW. when we first contracted with Heartland they informed us they took care of the 'physical, spiritual and emotional needs of patients AND their families'. I know this because every time I called I had to listen to their on hold self promotion of this. Well, we requested ALL the help. We wanted everything. What we got were once monthly visits on their schedule, not ours and no consistency. When my mothers chaplain died very unexpectedly the 'bereavement counselor' didn't have the courage to come to our house and tell my mother herself. She texted me. I had to tell my dying mother that her chaplain had passed. When she asked how my mother was, I told her she was upset and wanted to speak to someone. She DID NOT respond to that text. If you need emergency nursing care do NOT call them. I only called for emergency care a very few times before the last week of my mother's life. Both times I called before 'regular' work hours and requested help. Both times, HOURS after I called, heartland hospice tried to make me wait for care for my mother until AFTER A STAFF MEETING. These meeting lasted 2-3 hours. I know because I asked and pitched a fit every time to try to get my mother care. No family should have to fight with their HOSPiCE provider to get a medical response and care and attention. One day after my mother's death and NO bereavement counselor has been made available to me, I reached out to the one chaplain left personally on text and he could not come but sent someone in his place- 30 minutes after my mum died. This agency is UNAPOLOGETIC in their lack of care. DO NOT go here thinking your spiritual or emotional needs will be met, or even prioritized. My one regret caring for my mum at home was working with Heartland Hospice. My dying mother and I discussed this because so many appointments were missed and calls and text messages unanswered. Please DO NOT entrust them with your loved one's care.

I am honored to work at Heartland with such an incredible team! Our goal is to guide patients and…read moretheir loved ones along the journey of their last days. Death is a part of life and we will be there to navigate a patient through their final days in peace and comfort.

Gentiva Hospice - hospice - Updated May 2026

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