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Sunflowers Caring Hands

5.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

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4 months ago

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Personal Touch Home Care of VA - ​With Personal Touch Home Care, you and your loved ones can get the care they deserve.

Personal Touch Home Care of VA

(3 reviews)

I had an excellent experience with this company. First, the nurse Patty that was sent to do my…read morewound management was exceptional. They provided much information that helped me with my healing. They even came out and removed my stitches. What I thought was going to be very painful was actually a very easy process and the fact that they came to do it in my home. Made it even easier. I also had physical therapy through this company and the therapist that they sent out to work with me, Mandy, was amazing. She worked with me and got me to the appropriate range of motion. As a matter fact, I surpassed the range that I needed to be at at my three week post op window. She's very patient and has taught me a lot of exercises that has helped me strengthen my knee and be able to become more independent quickly. I am very happy with this company and look forward to working with them again when I replace my right knee.

Personal touch was set up while I was hospitalized to do home wound care. The intake nurse was…read moregreat and the first nurse that came (Nicky) was very helpful but the second nurse arrived at my house at the scheduled time but sat out in front of our house for half an hour on her phone. My wife finally had to go out and get her. Today she calls me at 9:07 am to say she will be at my home in 15 minutes and for me to call to confirm.. She never came by my house, stopped or came to my door. I was in the bathroom at the time of her call but called her back at 9:23 am. She responded via text at 9:53 am to tell me I didn't respond quick enough that she was in Norfolk and wouldn't be back in Va. Beach today. I responded via text and got no response from her. I called the office and spoke with a supervisor who eventually called an me back an hour or so later to say that someone would be out today but no time frame was given for their arrival. You would think they would call at least the day before to give you an arrival time frame. I don't take my phone into the shower with me or carry it every where I go. They do have some good nurses but the one (Jennifer) I had today is horrible and her supervisor wasn't any better.

Sunflowers Caring Hands - homehealthcare - Updated May 2026

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