Princess Anne Health & Rehabilitation Center…read more Add a photo Princess Anne Health & Rehabilitation Center 3.8 (360) Rehabilitation center in Virginia Beach, VirginiaOpen Overview Reviews Photos About Google review summary 5 4 3 2 1 3.8 (360) Reviews All facility31 dad21 nurses19 room19 +6 Sort by Most relevant Newest Highest Lowest Eriberto Franqui Just read the news that this place may close. GOOD! This place is horrific. I hate the fact that my grandfather spent his last years here, but with the difficulty of finding good nursing homes, I opted for one only minutes from home. This ... More 1 Cuprice Anthony Cox 2 reviews a week ago New My daddy has been at PA heath and rehab long term for 5 years. Having to admit one's parents to a nursing home is stressful. This facility has become like a second family not only to my daddy but to me as well. It gives me great peace and ... More Ashley Sears 1 review a month ago Nothing but neglect and abuse. My Aunt went to this place for rehabilitation after getting hurt. Every time I went up there I could not believe things that I saw and the way that these people were being treated. The Staff never comes when ... More 6 Princess Anne Health & Rehabilitation Center (Owner) a month ago Thank you for sharing your feedback. We are committed to maintaining high standards and encourage you to contact our administrator directly to discuss your concerns (757)821-7500. Jeanette Puit 3 reviews a month ago I just had my mom transferred to this facility. Javanti is amazing and worked hard to get her over. I can not thank her enough. Shes very easy to talk to and personable as well as compassionate about the patients. My mom has been here less ... More 1 Princess Anne Health & Rehabilitation Center (Owner) a month ago Thank you for your feedback and kind words about our team. We are committed to providing a welcoming environment and meaningful activities for all patients. Eriberto Franqui 3 days ago New Just read the news that this place may close. GOOD! This place is horrific. I hate the fact that my grandfather spent his last years here, but with the difficulty of finding good nursing homes, I opted for one only minutes from home. This place is atrocious. I complained to the state ombudsman a few times but he was useless. Had to call the police when I found out they found my 97 yo with dementia outside laying on the shrubs. I didn't find out until the evening. When I called the police, even they were infuriated with the lack of care and answers they received from the staff. Food? NON EXISTENT. If you care for your loved one, stop by for dinner and check out their plates with cold vegetables. Lack of food, cold food, laundry that sits around urinated until you fight and complain. Have you tried calling after 630 pm to reach your loved one? Good luck. What about visiting after 6pm and the door wide open with NO ONE at the desk. Anyone can walk in there at night. Don't believe it? Test my theories for yourself. Sadly it doesn't matter if you complain to the city, their inspectors do the very minimal when it comes to nursing homes. This place needs to close and so does its parent company that manages over 14 nursing homes. It's a money business that's all. To add insult to injury - did you know that they charge Medicare and Medicaid nearly $13,000 a month for this tragedy? Worth it if they were providing the care - not for what they are providing. One night nurse for 20 patients ?? (I'm sure they will deny it now). Our seniors deserve better than this. Princess Anne could care less. With over $35,000 in federal fines, countless complaints, multiple citations for neglect, poor supervision, and repeated failures to correct the issues. Princess Anne Health and Rehabilitation Center at risk of shutting down after 'extremely rare' federal action https://www.wtvr.com/news/local-news/virginia-beach-nursing-home-federal-action-aug-29-2025 1

My mother was at PA for about 4-5 weeks for rehab after a couple of weeks in the hospital. The…read moreadmissions director "sold" us on how wonderful the facility was which it was under the previous owners. He reminded me of a used car salesman. The physical and occupational therapy department was great! No complaints with any of their staff and one of the Unit Managers who tried to address our concerns. The majority of the nursing staff we encountered were uncaring and unprofessional. The food was horrendous, inconsistent and visually disgusting. I brought my mother food every day because it was that bad. The Huddle House (walking distance from facility) staff were well aware of the bad food because they do a large volume of to-go orders for patients. Mom's medications were not given to her in a timely manner, showers were not given on schedule, mom was told by a staff member they would not be at her beck and call and if she needed help, to call a family member. My sister and I were at the facility daily, several times a day checking on mom, calling out the staff to ensure care was given, etc. I feel terrible for patients who do not have families or loved ones advocating for them. One of the LPN's (who is a retired veteran) was printing off discharge paperwork which was incomplete. He said to me, "this is why I don't like working with civilians." WHO SAYS THIS TO A PATIENT'S FAMILY MEMBER? So unprofessional!!! The facility does not supply tissues, wipes, and similar items which surprised us. Mom's shower had a terrible leak and the water on the floor was a huge fall risk for her. It was never fixed in the 4-5 weeks she was there. The staff just through towels on the wet floor. This demonstrates the facility does not care about patient safety. I don't know how this facility keeps their license and it is no wonder they are understaffed as it is a horrible place. If you care about your loved ones, do not place them at Princess Anne Health and Rehabilitation Center. If I could give them negative stars, I would.

This place provides reasonable care for my mother in her elder years. Sometimes it is difficult to…read moresimply check on Mom's health, but the front desk is as nice as possible.

Very nice. I may consider living at your facility…read more The people are very nice and considerate.

We recently placed our mom here after touring several places. It fit the criteria we were looking…read morefor and one of the big ones is that they you can stay there temporarily while you get better. A lot of assisted livings will not do that. Our other criteria was a homey feel and a friendly staff. So far my sister and I have been happy with the Bickford. Our mom on the other hand...... but that is to be expected. It is a smaller facility and they allow pets. Food is good and it is warm and inviting. My mom has been there only a couple of days so I will update this later with more info. We definitely learned a lot about assisted livings and it is very overwhelming. The staff has always been friendly and knowledgeable. Leroy was a huge help on her 1st day.

I have been trying to afford to live here for years and think it is the premier retirement…read morecommunity in this area. I spent my married life in Next Door Sandbridge Beach so it would be very comfortable to live in familiar surroundings. I finally think I can apply! Everytime I have visited I have been treated like royalty!

My loved one is living at Harborway Assisted Living on the prpoerty of Atlantic Shores…read more And there is skilled nursing on the premises 24 hours a day if needed From the moment you arrive at the Gazebo entrance and are greeted by security to stepping into the beautiful building and knowing your loved one is acknowledged and has individual care and is well respected by all levels of staff I did my homework on assisted living and Atlantic Shores is the right choice

Do not send your loved one's here. My Mother has been there 2 months and the place is understaffed…read moreand run very poorly. Nobody knows anything. I am told something's been taken care of, and then have to go through everything again because it has not been done. I spend so much time running around trying to get answers for things and never get anything resolve. The care is poor. The food is awful. The only positive is the place is kinda clean and doesn't stink.

Please look into this place when putting family members in their. This place is understaffed dishes…read moreare dirty they residents are over medicated or not medicated at all the names on the door of the of the are not in order or they have no name on the door. Angela the DON f the building does not do her job a lot of drama in the building and it is sad because management just sweep things under the rug the STATE And CORPORATE need to be in this building they have a known felon working there and dealing with money workers taking the residents meds a few ppl need to be tested bio container full the pills that the residents don't get all this needs to be looked into

I toured Aviva, a beautiful Senior Community, and loved it!…read more The amenities are vast; inside pool, pickle ball court, 3 restaurants, and gym to name a few! All apartments have high ceilings, and a very open floor plan. I'm moving in....the end

From the owner: At Aviva Pembroke, we redefine senior living with a perfect blend of luxury, comfort, and…read morepersonalized care. Our vibrant community offers a range of living options tailored to your needs, including Independent Living, Assisted Living, and Memory Care. Whether you're looking for a maintenance-free lifestyle or compassionate support, our community is designed to help you live life on your own terms. Our beautifully designed apartments provide the ideal environment for comfort and relaxation, featuring spacious layouts and modern amenities. Enjoy fine dining, a robust schedule of activities, and wellness programs that keep you active and engaged. With resort-style amenities like a fitness center, pool, and on-site medical care, everything you need is right at your doorstep. Our dedicated team of professionals is here 24/7 to ensure your well-being, offering personalized support and care that evolves with your needs. For those needing memory care, we provide a safe and nurturing environment with specialized programs designed to enhance quality of life. Discover the lifestyle you've always wanted at Aviva Pembroke. Schedule a tour today and experience the difference for yourself. We welcome you to be part of our thriving, caring community where every day is an opportunity to live life to the fullest.

The owner, Benjamin Sawyer, was very mean and cruel to me. He came to me through Vet Assist and I…read moretold bim how to be hired by them. I told him I needed someone to take me to doctor's and help clean house. He brought a nice woman named Susan to help me. He wanted to know the days and hours I needed her and I gave them to him. He didn't tell me she had to stay four hours and she had to call him immediately after leaving and she was required to report what happened here. Twice I told her to leave early because I was sick and needed to be alone. She reported this to Benjamin Sawyer and he took my hours and days away from me without my knowledge. I called telling him I was upset over this. He threw it up to me that they weren't a taxi service. I said I told you in the beginning what I needed and you went along with it. I texted him I was still upset that Susan gave him a bad report. He texted me he wanted no more messages about being upset. I called him this morning and his wife answered. I tried to tell her there was a communication problem. I told him I liked Susan who he sent to help me and said I hope you all pay her for her mileage and he told me that was no concern of mine. The last call he said, "No wonder you're by yourself, Susan isn't coming back." This was when I tied in with him calling him a few choice words. Don't call him for help is my advice.

My sister and I needed to put a short-term care plan/team together quickly after our 93 year old…read moremom fell and broke her hand. She lives independently (with lots of support). Suddenly, her caregiving needs seems to explode. I live across the country and was dealing with my own health issue, couldn't travel to Virginia. My sister is nearby but works full-time. I reached out to SHS Hampton Roads on a Sunday. I heard back from Ben immediately. He and Kebe were able to meet with my mom and sister the next day. We had SHS care in the home that week. The care my mom has received from SHS has been great. It is easy to communicate with Ben and Kebe re: scheduling or other questions. My mom has enjoyed getting to know her caregivers, and we trust them with our mom's care. This is a unique caregiving model.