Needed care for my mother after shes had a stroke and ended up in a rehab facility that was…read moreunder-staffed. I chose Visiting Angels over Senior Corp because Angels was so much better about staying in touch. I live 430 miles away from my mother, and I needed help that was going to communicate with me in a timely manner. Visiting Angels gets high marks for communication. As it turned out, by the time we got the scheduling worked out, mom was feeling much stronger and did not want the service. Dean Longo at the Norfolk office was incredibly understanding about the change in plans, and just wonderfully professional to work with. I have Visiting Angels in my back pocket and will not hesitate to call them again.

We had a mixed experience. Visiting Angels was recommended by several staff members at Sentara…read moreBeach General. We needed 24/7 caregivers on short notice, and after calling multiple services, only Visiting Angels could provide staffing quickly. All the caregivers that they sent were very nice and professional, though their capabilities varied a great deal. The very first person they sent (who worked a double shift), didn't seem to know how to do anything. My father asked for help getting out of bed, and the caregiver didn't know how to lift him properly. He ended up being unable to stand, and dropped back in the bed at an awkward angle. He was too weak to move, and the caregiver didn't know how to shift him in the bed. She called her supervisor, who didn't provide help, and it took the caregiver, myself and my brother (none of whom had experience) to shift my father to a comfortable position. We got a call from Visiting Angels the next morning apologizing for what happened, but they sent the same person back again less than a week later. By that point my father was comatose and close to death, but she still struggled with simple tasks like changing his diaper. I'm not sure how she would have managed if my brother and I had not been there to help out. None of the other caregivers we got were that bad, though one did fall into a pretty deep sleep (had to be shaken awake). The reason this review is 3 stars instead of 1 is that one caregiver in particular was fantastic. Janet made sure my father was clean, changed his bed, and went well beyond the call of duty on her shifts. She was also there when my father passed, and we really appreciated her comfort and professionalism through a difficult time.

Highly skilled and caring staff you seldom find these days. Andrea and team have been taking…read moreexcellent care and support to our mother for over a year and keeps us informed of any concerns or issues. I highly encourage and recommend Sunflowers Caring Hands to anyone needing top notch care for a loved one.

After a 10 day hosp stay, we had to find a long term place for mom and we had to find it quick…read morebecause she needed OT and PT and her dementia had progressed. The nursing home with availability was very unfavorable so we were referred to Next Consulting (Tom) for care options and he suggested a residential care home which we were not very familiar with. To gave us several options with availability so we chose Sunflowers Caring Hands because if the location and they had room for one more resident. We set up a mtg with Andrea (owner) who is wonderful and she gave us a tour and went to hospital to meet and assess mom. The transition from the hospital was flawless and smooth. Let me tell you that this place was a blessing waiting for mom. They provide the best care that she could ever get, and she deserves it. They treat the residents and their families like their own family...it is a home away from home. Mom was able to get her PT and OT setup and did not have to go offsit. They have a servicing physician if/when needed that provides all medical needs, tests, well checks, blood work etc. The home is always clean; the residents are well fed, they continuously loved and nurtured and get the best personalized care 24/7. The home is full of love? They have all become our extended family.

Totally recommend Cavero Cares, they really care for their patients. Defitinely will use their…read moreservices again!

From the owner: At Cavero Cares we are committed to providing high quality, client-centered, affordable home health…read morecare services to help our clients lead dignified and independent lives in the comfort and safety of their own homes. We carefully assess your individual needs and then selectively assign the perfect member(s) of our team to work with you. Our qualified, trustworthy and compassionate personnel set us apart in the home health care business.

They have plenty of qualified staff, and can ensure you have the coverage you need. Staff is…read moreprofessional and pleasant. Their only drawback is communicating- meaning it is very difficult to reach office staff, or get call backs so if you need to change service days/hours if you don't go in-person, you won't get anyone in time even if you try starting a week out. The phone system is useless as nobody seems responsible for answering or responding to calls. You will have long wait times(I.e. 15-20 minutes) before you give up.

I'm pretty afraid to leave a review as I am currently a client. I'm not quite middle aged yet. I'm…read morevery disabled. In fact, if it wasn't for touch screen and speaker phones, I'd really be in trouble. My family cares for me in home 24/7. However have contracted care with them for several hours a day, 7 days a week and have respite hours available on top of that. I wasn't sure about in-home care as it is. Having a stranger come in and have to do everything for you, especially since you have a different person come daily is an exhausting process. Couple that with never knowing if the aide will show up, short your hours, be friendly, and most of all...have ANY experience or training. The scheduling people cannot for whatever reason communicate to you who is scheduled to come and if on the rare occasion they call back- the person scheduled calls out at the last minute. Today, for example, we had no care for the day. After a half hour of no show, I was told they were going to be here in another half hour. An hour later I called again. They weren't coming and no one to fill the hours. I've been shorted about 7 hours this week so far and have an idea that I won't have care on the weekend. My family member doesn't feel like he can leave me while they are here because we get such a variety of experience, he has often had to teach caregivers how to change a diaper, turn me, etc. , sometimes he has had to do it for them. We feel like we have to clarify when they get here to please not be on the cell phone if it's not an emergency and no naps, etc. I cannot stress how much my family needs help with me. I need round the clock care. It's humiliating to ask someone to change my diaper, bathe me, feed me, turn me, etc. it's much worse when the person they send doesn't want to. I am trying to give them a solid chance, but can't take this much longer. I'm just glad I can still communicate. What if I couldn't?...I would leave some pics, but I'm trying for this to be anonymous.

Our loving Abode takes care of my sister like no facility ever has!!! She has been so happy since…read moreshe has been there getting therapy and treatment for her mental health issues! I appreciate the time and effort the nurse puts in to call me and let me know how my sister is doing! Not to mention when I visited they were so friendly and welcoming and gave me a full walkthrough and showed me all the amenities that my sister would be getting. I would definitely recommend our loving abode to anyone looking to give their loved one this great care my sister receives.

From the owner: Our Loving Abode is a licensed residential group home that provides intimate loving care and…read moresupport in a structured environment to adults with mental health challenges.

I enjoy working with Silver Care, its been 4 months so far and I have no complaints, they ensure…read morethe safety to us as employees, and work with your schedule and provide necessary tools and guides to being a good caregiver! And they are very understanding from my experience! Hopefully I can advance and move up in the company as it continues to grow as a successful business!..

From the owner: Silver Care's mission is committed to providing safe and cost-effective services that ensure…read morequality and client satisfaction. Silver Care is family owned and operated. We are dedicated to providing the very best in homemaker and companion services to the Hampton Roads area, and surrounding counties in the state of Virginia. High-quality service is the cornerstone of our business. Silver Care is certified through Better Business Bureau, Home Care Association of America, Hampton Road Chamber of Commerce, and SWAM. We accept Medicaid CCC+, Long-term care insurance, Aetna, Anthem, Magellan, and Optima. Services: * Companionship and conversation * Appointment reminders * Medication reminders * Light Housekeeping * Laundry and linen washing * Meal planning and preparation * Errand running * Medication pick up/drop

Am extremely happy with how this company assigned the perfect caregiver to my Mom. Sarita, Mom's…read morecaregiver, was punctual, engaging but not overbearing, caring, and interested in my Mom's needs. Further, my Mom loved her personality too. Thank you!

From the owner: Preferred Care at Home of Virginia Beach is a boutique senior home care company that offers access…read moreto personalized, one-to-one senior care services to clients and their families. My senior home care company refers highly qualified and committed professionals who specialize in Homemaker and Companion Care, Personal Care, and Skilled Care services. We also have an extensive understanding of the needs of those with Alzheimer's and Dementia.