Needed care for my mother after shes had a stroke and ended up in a rehab facility that was…read moreunder-staffed. I chose Visiting Angels over Senior Corp because Angels was so much better about staying in touch. I live 430 miles away from my mother, and I needed help that was going to communicate with me in a timely manner. Visiting Angels gets high marks for communication. As it turned out, by the time we got the scheduling worked out, mom was feeling much stronger and did not want the service. Dean Longo at the Norfolk office was incredibly understanding about the change in plans, and just wonderfully professional to work with. I have Visiting Angels in my back pocket and will not hesitate to call them again.

We had a mixed experience. Visiting Angels was recommended by several staff members at Sentara…read moreBeach General. We needed 24/7 caregivers on short notice, and after calling multiple services, only Visiting Angels could provide staffing quickly. All the caregivers that they sent were very nice and professional, though their capabilities varied a great deal. The very first person they sent (who worked a double shift), didn't seem to know how to do anything. My father asked for help getting out of bed, and the caregiver didn't know how to lift him properly. He ended up being unable to stand, and dropped back in the bed at an awkward angle. He was too weak to move, and the caregiver didn't know how to shift him in the bed. She called her supervisor, who didn't provide help, and it took the caregiver, myself and my brother (none of whom had experience) to shift my father to a comfortable position. We got a call from Visiting Angels the next morning apologizing for what happened, but they sent the same person back again less than a week later. By that point my father was comatose and close to death, but she still struggled with simple tasks like changing his diaper. I'm not sure how she would have managed if my brother and I had not been there to help out. None of the other caregivers we got were that bad, though one did fall into a pretty deep sleep (had to be shaken awake). The reason this review is 3 stars instead of 1 is that one caregiver in particular was fantastic. Janet made sure my father was clean, changed his bed, and went well beyond the call of duty on her shifts. She was also there when my father passed, and we really appreciated her comfort and professionalism through a difficult time.

Totally recommend Cavero Cares, they really care for their patients. Defitinely will use their…read moreservices again!

From the owner: At Cavero Cares we are committed to providing high quality, client-centered, affordable home health…read morecare services to help our clients lead dignified and independent lives in the comfort and safety of their own homes. We carefully assess your individual needs and then selectively assign the perfect member(s) of our team to work with you. Our qualified, trustworthy and compassionate personnel set us apart in the home health care business.

I had an excellent experience with this company. First, the nurse Patty that was sent to do my…read morewound management was exceptional. They provided much information that helped me with my healing. They even came out and removed my stitches. What I thought was going to be very painful was actually a very easy process and the fact that they came to do it in my home. Made it even easier. I also had physical therapy through this company and the therapist that they sent out to work with me, Mandy, was amazing. She worked with me and got me to the appropriate range of motion. As a matter fact, I surpassed the range that I needed to be at at my three week post op window. She's very patient and has taught me a lot of exercises that has helped me strengthen my knee and be able to become more independent quickly. I am very happy with this company and look forward to working with them again when I replace my right knee.

Personal touch was set up while I was hospitalized to do home wound care. The intake nurse was…read moregreat and the first nurse that came (Nicky) was very helpful but the second nurse arrived at my house at the scheduled time but sat out in front of our house for half an hour on her phone. My wife finally had to go out and get her. Today she calls me at 9:07 am to say she will be at my home in 15 minutes and for me to call to confirm.. She never came by my house, stopped or came to my door. I was in the bathroom at the time of her call but called her back at 9:23 am. She responded via text at 9:53 am to tell me I didn't respond quick enough that she was in Norfolk and wouldn't be back in Va. Beach today. I responded via text and got no response from her. I called the office and spoke with a supervisor who eventually called an me back an hour or so later to say that someone would be out today but no time frame was given for their arrival. You would think they would call at least the day before to give you an arrival time frame. I don't take my phone into the shower with me or carry it every where I go. They do have some good nurses but the one (Jennifer) I had today is horrible and her supervisor wasn't any better.

Amazing employees and management. It is very hard to trust someone to care for a loved one and I am…read moreso happy that I found this place. I would recommend them to anyone looking for an amazing company that can help with the long term care of a love one.

I had a less than comforting experience with a previous elder-care company that was prominent on…read moreradio ads. The quality was lacking and well as the competence of the caregivers. They appeared to not really care if they were there or not. I called Goldcare and was very impressed with the information I received. They waited patiently as I was not sure what length of daily service I would need. My mother took a quick downturn and I needed 24 hr care immediately. I was delighted and comforted at the rapid response and the quality of each shift of caregivers they sent. They continue to be amazing. I would recommend them without reservation.

This company and the aide they found for my father are answers to my prayers. I was in the hospital…read moresobbing because none of the independent aide companies or caregivers I had been calling for weeks came to fruition A woman from a hospice care company gave me Senora's card, and Mr. and Mrs. Smith, the owners, were at the rehab center within an hour meeting me and my dad and working on a match for him--no easy task I assure you. By the end of the day, they had found a wonderful aide who my curmudgeonly father has warmed right up to and who was there waiting for him when he got home the next day. You will be delighted with their services. They check on their aides often, are always available, and are very flexible in terms of unusual hours or requests that you may have.

From the owner: Here at senora angles home health care and services LLC.,we are a group of dedicated health care…read moreproviders who are prof ssionally trained in home health care services, such as Alzheimer's care, respite care, private duty, personal care and companion care that satisfies the needs of the body, mind, and heart.