Needed care for my mother after shes had a stroke and ended up in a rehab facility that was…read moreunder-staffed. I chose Visiting Angels over Senior Corp because Angels was so much better about staying in touch. I live 430 miles away from my mother, and I needed help that was going to communicate with me in a timely manner. Visiting Angels gets high marks for communication. As it turned out, by the time we got the scheduling worked out, mom was feeling much stronger and did not want the service. Dean Longo at the Norfolk office was incredibly understanding about the change in plans, and just wonderfully professional to work with. I have Visiting Angels in my back pocket and will not hesitate to call them again.

We had a mixed experience. Visiting Angels was recommended by several staff members at Sentara…read moreBeach General. We needed 24/7 caregivers on short notice, and after calling multiple services, only Visiting Angels could provide staffing quickly. All the caregivers that they sent were very nice and professional, though their capabilities varied a great deal. The very first person they sent (who worked a double shift), didn't seem to know how to do anything. My father asked for help getting out of bed, and the caregiver didn't know how to lift him properly. He ended up being unable to stand, and dropped back in the bed at an awkward angle. He was too weak to move, and the caregiver didn't know how to shift him in the bed. She called her supervisor, who didn't provide help, and it took the caregiver, myself and my brother (none of whom had experience) to shift my father to a comfortable position. We got a call from Visiting Angels the next morning apologizing for what happened, but they sent the same person back again less than a week later. By that point my father was comatose and close to death, but she still struggled with simple tasks like changing his diaper. I'm not sure how she would have managed if my brother and I had not been there to help out. None of the other caregivers we got were that bad, though one did fall into a pretty deep sleep (had to be shaken awake). The reason this review is 3 stars instead of 1 is that one caregiver in particular was fantastic. Janet made sure my father was clean, changed his bed, and went well beyond the call of duty on her shifts. She was also there when my father passed, and we really appreciated her comfort and professionalism through a difficult time.

I have been a client with this company for some time. I must say they go above and beyond for their…read moreclients to assure our needs are met. They also give us holiday incentives. They show love , dedication and compassion!!! I am so glad I chose this company for my healthcare needs during the difficult challenges I have faced!! Kiddos Open Arms keep up the good work.

Amazing employees and management. It is very hard to trust someone to care for a loved one and I am…read moreso happy that I found this place. I would recommend them to anyone looking for an amazing company that can help with the long term care of a love one.

I had a less than comforting experience with a previous elder-care company that was prominent on…read moreradio ads. The quality was lacking and well as the competence of the caregivers. They appeared to not really care if they were there or not. I called Goldcare and was very impressed with the information I received. They waited patiently as I was not sure what length of daily service I would need. My mother took a quick downturn and I needed 24 hr care immediately. I was delighted and comforted at the rapid response and the quality of each shift of caregivers they sent. They continue to be amazing. I would recommend them without reservation.

I had my first visit yesterday when visiting family. The place is more wonderful than I realized…read more The security alone provides a sense of safety. Guests need to check in and have their picture taken. First floor reminds me of a nice hotel. The flower arrangements are real! They offer a theater, activity rooms (pool, ping pong , puzzles etc ). There is also a nice fitness center with a pool and a hot tub. I haven't seen the dining room or library but I am told they have an excellent burger and the library has a variety of different reads. There are different floors depending on the residents' needs. There is assisted living floor , a mental illness floor and retirement community floor. The units are large and customized. The view of the Elizabeth river from the "old" building is gorgeous. I do know they have medical and physical therapy on site too which is very convenient. I've only heard good things about the quality of care. So far I am very pleased with where my family is going to be living out the rest of their many years. I will be visiting often. Lastly, it is very convenient that Dumar's and Orapax are so close. Highly recommend dining there!

I live here and Harbor's Edge offers everything you need for a retirement lifestyle plus a…read morebeautiful modern waterfront setting.

Ed came to our home to fit my son for a wheelchair and he was kind, patient, and thorough. Ed…read moremade eye contact with my son, and talked with him directly. Ed was exceptional and I am very grateful. Also, everytime I speak with Tracey Johnson, the Case Manager, she has been welcoming, a great listener, and genuinely concerned about us. We have been clients for a few years now, and I want to publicly say thank you for being phenomenal! Pamela

I did a nice job spiral fractioning my tibia which required surgery. We immediately looked for a…read morewheel chair as it was an eight week recovery. Tycon was there for us. Easy pick up and easy return.