Bottom line up front: Before scheduling with them, realize that if you need to make any changes or communicate with them in any way, you'll likely get no response for weeks until it's FAR too late.
Terrible experience with this company. Scheduled an appointment for paint correction and ceramic coat, and realized I needed to reschedule due to my son coming into town about a week later. I called them with no answer, but they responded to me over text asking what I needed, and when I wanted to reschedule to. After telling them the dates, I got no response. I then tried calling them and texting them numerous times over the next two weeks trying to get them to just cancel the appointment because I was tired of the lack of communication. Finally, the day of the original appointment, I finally heard from the tech who was supposed to conduct the service to let me know he was on his way. I told him what happened and cancelled to appointment, to which I got a response about his sales guys didn't say anything to him or something. So no accountability or trying to make anything right. I can't imagine how difficult it would be to get ahold of them if they actually messed up my vehicle or something. Terrible experience. read more