As a boat owner, I have gone through a couple mechanics. I have stopped my search with Geoffrey…read more Very knowledgeable, personable, and punctual. My Diesel engine was having a fuel issue that other mechanics couldn't pinpoint, Geoffrey diagnosed it quickly, and repaired the problem as well as adding new parts to make sure we don't have problems in the future. He carries just about every tool with him in his magic truck, was very efficient while working, as well as super friendly to my wife and I, who have become very skeptical of boat mechanics. If you are looking for a solid mechanic and a good guy, give him a call!

I wish I could comment on the quality of service because I had only heard great things but couldn't…read moreget past the receptionist. I had the audacity to ask if they had any openings (Saturday, Nov 11) and she seemed offended by the question and corrected me to say they were closed because it was Veteran's Day. I asked "on a Saturday?" as federal jobs and most office positions follow the standard: "If Veterans Day falls on a Saturday, they are closed on Friday November 10. If Veterans Day falls on a Sunday, they are closed on Monday November 12." She condescendingly corrected me again (much slower so I could understand) and encouraged me to call when they're open. I definitely will not.

Richard is a great guy who was willing to look at my jetski on the spot. Saved my families weekend!…read moreWill be bringing all my toys to active motorsports!

Very awesome service done today at the shop. Called ahead of time and they delivered as we…read morediscussed over the phone.

They quoted a price for a tow bowl and it was right on the money. I went the next day and picked it…read moreup and it was totally what it was supposed to be.

Great Shop ! The owner is onsite and very responsive. Not a…read morebig staff so be patient but when he gets to you he will take good care of you. Deffinatly worth the 5 min drive around the lake verses the other shops in the area. I love a good grass roots company and i will be back for sure!!

Dropped my boat off over a year ago on 6/16/15. It is 7/11/16 Jeremie doesn't answer any texts or…read morephone calls. Every time I have hear from him is there is something more wrong that he cannot control. I try to go by and get my boat and no one is a there. Horrible service. Even worse communication skills. Probably going to small claims court.

Do not use this guy to work on anything you will get screwed over and he will take your money and…read morenot return calls or do the work

The folks at Inland are awesome! They were honest, helped me through the entire process. As a new…read moreboat owner, the lake test was the best part.. the man that does the lakes tests has been doing it fort years and he actually cares! (Don't skip the lake test) Financing was easy, boat was just as described and the entire process was just awesome.

I bought my boat from Inland Boat Center in March 2024 through Taylor and Mr. Hellman. At the time…read moreof sale, the experience was excellent--very responsive, very friendly, and full of assurances that made me feel confident doing business there. I purchased a 2021 Manitou Aurora for $32,000, which I still own and have only put about 30 hours on. A major part of that conversation was a trailer they agreed to sell me for $2,800 out the door. I was told it only needed brakes and that I would get a call when it was ready. I followed up several times and kept hearing delays, including that the wrong brakes had been installed and they needed more time. Eventually the communication stopped completely. Since then, no one has followed through, no one has updated me, and now the original agreement is treated as if it never happened. Instead, the only option presented is a new trailer for around $7,000. I also recently asked what they would offer if they bought the boat back. After paying $32,000 and barely using it, I was offered $16,000. Even getting that answer took repeated effort because emails and calls were ignored until I physically walked into the showroom. Service has been equally disappointing. When I bought the boat, I was specifically told that because I am a Canyon Lake customer they would arrange pickup and delivery for service. When I called recently, I was told there is now a $200 transportation charge and that I would need to take it up with Taylor. I texted Taylor directly again and still received no response. I was also quoted around $1,000 for a basic oil change and impeller replacement, while other boat service centers quoted substantially less for the same work. I have been in sales for over 20 years, and one thing I understand clearly is that customer service after the sale matters more than the sale itself. What stands out most here is how dramatically the customer experience changed once the transaction was complete. Before the purchase, communication was immediate. After the purchase, promises became difficult to verify, follow-up became almost nonexistent, and basic customer service became a struggle. For anyone considering buying here: document everything, get every commitment in writing, and do not rely on verbal promises alone. Based on how this has been handled, I would not purchase from Inland Boat Center again, and I would not recommend that friends, family, or anyone I know buy or service a boat there.

This place was amazing, great customer service. Courtney and his brother and staff were of great…read morehelp.

Courtney and Service and his team are amazing. I purchased a boat over a year ago from inland boat…read morecenter. I had it out 12 times in the 14 months three times were good or at least fair. Every other time was a disaster with the same recurring problems I finally got tired of inland boat center bullshit I had the same problems over and over from when I bought the boat always promised it was fixed and it never was so I went onto my Copilot AI and asked for the best Marin shop between Riverside to San Diego both AI services recommended Gearhead Marine let me tell you first they are knowledgeable and meticulous. I would also add they are not cheap. They're looking for cheap. Don't take your boat there but if you're looking to get your boat fixed properly and have it like a new boat, that's the place to go again Courtney's team or fabulous and meticulous by boat never has been this good since I've owned it the last 18 months don't buy from inland boat center. Don't take your boat there for Service go to Gearhead Marine. You'll be a lot better off in the long run and you'll feel very very good about what you had done. I don't mind paying if it's done correctly that's the case that Gearhead Marine give them five stars or 10 if you could.

After spending many frustrating hours in my garage trying to install trailer brakes myself, I…read morefinally decided to call a professional. It was the best decision I could have made. I needed free-backing drum brakes installed on my boat trailer, along with all the wiring. My trailer originally didn't have brakes, and I thought it would be a simple project--but I was completely wrong. I found this company on Google, gave them a call, and just three days later they came out to do the installation. My first impression was excellent. They were friendly, professional, and even cracked a few jokes while explaining exactly what they were going to do and how long the job would take. Their work truck was clean, they were well-organized, and all three technicians were professional and respectful. I left them working in my garage while I went to work, and when I came home a few hours later, everything was finished. The installation was outstanding. My garage was spotless, the brake system looked professionally installed, and all the wiring was neatly hidden inside the trailer frame instead of hanging underneath. The attention to detail really stood out. I've already put a few hundred miles on the trailer and launched my boat several times, and everything has worked flawlessly. I highly recommend them for any trailer brake installation or trailer repair. I'm extremely happy with the quality of their work. Thank you!

Tony and Diego came out to service my wheels - brakes and bearings specifically - on my 2023…read moretrailer/RV. I hadn't done it before, so I asked if I could hang out, watch and learn so I at least know what's going on inside there. Well my wheels didn't have nearly enough grease from the factory so it's good I had them come by, they replaced bearings and adjusted brakes, I'm confident in their work and know I'm safe on the road. Legit the kindest people you could ask for, thorough and know their stuff. I ask questions, they can answer them and explain what they're looking at and looking for. There's a reason their reviews are great, this is who you want to take care of your vehicles.

I received fantastic service ! My car was dead and they had a technician out to my house within an…read morehour. The technician was very professional and knew what he was doing. My VW and me are very happy! The owner was awesome too! Thank you Ratchets N Wrenches ! Great name too!

Poor customer service. Request for service to replace my son's 2014 Nissan Pathfinder 3.5L v6 SL,…read morethey did not even asked to analyze the issue. I told the owner I need my transmission replaced with a used with low mileage or option for a new rebuild with 3 Years warranty. I just got a response saying "sorry we cannot help With your request" Never poor customer experience and owners unwilling to perform testing or evaluation to give confidence to their business. Poor customers experience!

These guys Always come through. I drove 600 plus miles to have them work on my boat. They always…read moreknow exactly what to do. I had a large group of people coming to our lake house. They fixed my wedge and saved the trip. Thanks Soo much.

All of the guys at Wake Tech are super helpful and very knowledgeable. It is easy to get your boat…read morein and serviced. Great customer service and honest.

I will never take anything like my boat to Jeff he is horrible. He charged us COVID prices to…read morerebuild the engine only took it out after had the boat for 1 year and it ran for 5 minutes before it started to smoke the head gaskets where shot he had it for another 6 months and when we picked it up to take to vacation with it lasted less than 5 minutes smoked. He said he rebuilt everything maybe he thought he did and only polished it. We have not been able to get hold of him as he would never return our call! . Karma will bite HARD as it is ashame that my hard 12,000 was hard work only for him to take advantage and be 12k in his pocket of wealth! No other shop can fix his screw up !!! His business address is fictious He works out of his home yard.

I've worked with Jeff for several years now! He helped me with an emergency pontoon leak on my…read moreboat and was able to help me minimize the damage! I highly recommend this company!