I was recommended this shop but honestly, I will never go there again. I was excited for this appointment- it's my birthday and I wanted a cute pale pink hair color and the colorist said that it would be no problem to do. The senior colorist even commented how my hair would match the sweater I was wearing. I was sat down at the coloring chair and they stripped my hair in foils, first, followed by the roots. I thought it was standard like any other salon, but they left me there for quite a while- longer than I've normally sat there for when it comes to full head bleaching. Regardless, I waited patiently as she took other clients during my time and when it finally came time to wash the hair is when the real problems began. I could feel the colorist (who was the one washing my hair as well) picking apart my hair, and she left me for a minute at the sink and grabbed someone else that I could not see, and she stopped washing my hair and put what I can only presume was more bleach into the sections she apparently missed. After she re-bleached my entire head without telling me what was going on, she left me at the sink for a good fifteen to twenty minutes. I was washed again and then she sat me at her chair and blew my hair dry. I was a golden blonde at this point, which is expected of the bleaching process. She still hadn't said anything up to this point regarding my hair or what she was doing- only small talk. After blowing my hair somewhat dry, I could see that it was already falling out a lot. I touched it and strands broke off like it was a thin piece of ice: it just came apart in my hands. Afterwards she brought me back to the sink, and left me there with no smock (she had taken it away) for another five minutes before coming back with a smock and the dye. As she began to dye my hair in the sink, the woman washing the client next to me commented on how she liked the color. I began to feel good about myself until she said it was Barbie pink. In no way was I looking for Barbie pink- a pale pink is what I wanted but I was reassured that it would wash out, but wash out it did not. Actually, the hair colorist who was still the one washing my hair at this point didn't wash my hair at all, she lightly rinsed it. I don't even remember a shampoo going through it let alone a conditioner. When I was FINALLY able to see myself in the mirror I was appalled. The Barbie pink did not wash out and I looked like a damn pixie. The worst part was that the color was not consistent. My scalp was Barbie pink while the rest was a slightly muted color of that, and the ends were still blonde! I couldn't help but cry right there, and she offered a blow dry and a cut (for an extra cost each, of course) but I told her not to touch my hair anymore.
I will never be going back to that salon. "expertly trained in the latest trends and techniques the cosmopolitan team of stylists and colorists are here to give you that change you've been thinking about. ...come on you know you have pictures of that color you love or that cut you've always wanted." This is the statement on their website, but it could not be further from the truth. This woman was not an expert and certainly could not have been trained in a simple hair coloring like this! She wanted an old photo of mine too to compare before and after, but she wasn't taking any photos when she saw how bad of job it turned out to be!
0/10 would definitely not recommend to anybody.
On a separate note, as soon as I went home (almost 7 hours after the initial starting time) I ran my hair through the shower and now I'm blonde with a side of pink. Not a very good blonde, either. Splotchy with brown patches in it still. I didn't think anybody could be this bad but boy was I proven wrong today! read more