If i could give no stars, they earned it. I went there a year and a half ago and wanted a simple hair cut. A stacked and layered sort cut - pretty basic. Well the girl butcherwd my hair. I left feeling stupid and when i got home, it was so uneven that i had long chunks hanging all over. I went back in the following day and the owner and a couple stylists were pretty shocked. I got my hair corrected and left feeling better. Fast forward about 1.5 years. Stupidly because it's so close, I decided to give them a try again. I called for an appointment and i requested the same type cut i had the last i was there. The person who's chair i ended up in looked nice enough and after a couple minutes of talking - it was the same girl as last time. I wanted to cry. I didn't know what to do though she seemed smarter and one has to assume if she was still that bad, she'd be fired, right? Right? I ended up getting my hair cut and colored after a long consultation and feeling more comfortable with her. DISASTER! Hair was/horrifically cut with the skill level of a 8th grader. The "color" was non existent. I don't normally color, treat or curl my hair so when someone talks you into bleaching your hair so the can color it - that's serious stuff. Well i was a fool. I left with my hair hacked apart and no color change! Yes, no color change at all. After sitting with my head stinging under a dryer with chemicals in my head - nothing.
I left disgusted. It was the end of the day and i had to leave or i would have flipped out. I called the owner the next day and he asked me too please come in so they could see and repair my hair. I went back only to have the talentless defensive stylist explain it was my fault somehow and she cut off the obvious long strands she left all over my head. The owner and the talentless stylist envited me to come in for additional color correction but i will NEVER go back. They stole money from me twice. 2 times i wanted a hair style/cut and it turned into 4 times with a bad end result with a 5th time being necessary to fix the color mistake. Give me a break. Not everyone has skill or talent for cosmetology - clearly. Next time I'm going to En Vogue - there's a reason they have a wait for stylists - they actually give you what you pay for. read more