Many people will tell you they've been coming to L.L. Bean since they were born. It's Maine's most…read morefamous store and for good reason. Not only is a flagship store iconic, but there is basically an entire L.L. Bean village. The home store, the hunting store, the café, the outlet... It truly keeps Freeport running. I was excited to visit after the years long renovation. The store still feels very much the same with some newer updates, like new features for kids, additions to the trout pond. They were also doing a vintage L.L. Bean pop-up in the front of the store where you could buy vintage L.L. Bean goods. You will not find friendlier sales associates anywhere. I also love that so many people who work here are of older age. It feels so wholesome. LL Bean used offer free returns for life, but they've updated that to one year. I can get behind that, they gotta make money somehow. When you're in Maine, it's worth a trip. Not to mention it's open 24 hours a day so you can literally go in at any time. From what I know, it's been that way forever. I heard stories about my grandfather bringing my mom when she was a little girl to feed the trout in the middle of the night. LL Bean, thank you for keeping the same charm while adding a few new cool features. Please never change, we love you.

We accidentally stumbled upon the L.L. Bean campus when driving to Freeport to kill a few hours…read moreshopping after our flight was delayed out of Portland. This campus is huge! It's in the middle of a major renovation so, there was a large tent where the women's and men's clothing was located and you couldn't get to the giant boot for a photo - but they had a temporary option set up with their boot car. Cute. I loved walking through the Home and Outdoor stores and shopping for items I've never seen in person before. This is a very nice corporate headquarters and flagship office area. Will absolutely come back!

Horrible customer service and return policy, go somewhere else. Purchased handbag on a Saturday…read morenight, price was cheaper Sunday AM, contacted customer service, they could not access the order and put in a claim ticket. Item shipped before any response to claim, now $10 to return plus all of the hassle, never again, lots better companies out there. I feel like the no access to order and delay were a very intentional way of screwing the customer.

Travelled over 2 hours to be presented with a sign saying they were closed Aug 30 and 31 reopening…read moreon 9/1. Website said they were open. No one answers the phone so there is no way to confirm if they are in fact open on any day at all. Such a disappointment. We had made a day of this with my aging parents, took the train into Freeport. After reading reviews I see they have had this issue going on over 2 years. What a joke. I have always been a loyal D&B buyer but this has me second guessing myself. Very bad service, the phone says our call is important but try again later. Horrible service and clearly D & B doesn't care.

I stop into Mother of Purl every time I visit family in Maine, and after about six visits, it never…read moredisappoints! The yarn selection is beautiful: hand-dyed yarns, cashmere, mohair, washable wool, and silk blends - along with great knitting tools and a bag selection to beat the band! But the real highlight is the staff: welcoming, helpful, and incredibly knowledgeable. A special shout-out to Carrie, Aggie, and Kimberly - thank you, ladies, for making every visit fantastic!

Selection was amazing. Employees were friendly and helpful. I happen to go on a day when they're…read moreKnitting group met, and they were so welcoming. I'll be back if I'm ever in the neighborhood.

I stopped in for a retouch, cut, eyebrow wax, and gloss. Everyone was nice and professional. I was…read moresurprised the stylist didn't use any kind of barrier cream to prevent dye from staining my skin. After the dye was washed out, she didn't have anything to take the dye off. There was an excessive amount on my forehead and both sides of my neck that wouldn't come off for days. Overall, the stylist was knowledgeable, did a nice job with the color itself, and the wax, cut, and gloss. My hair looked shiny and I liked the blow out. I was disappointed and embarrassed about the large dye stains on my fair skin.

I wanted a haircut and was specific about the amount to cut off. I had to ask the stylist three…read moretimes to cut my hair shorter. She stated at first she had already cut an inch off. I asked again and she again said she cut another inch off. I looked at the floor and there was barely any hair on the floor. When I get a haircut and ask for two inches off; it fills the dustpan. I gave up; and left. Not one person noticed I even had a trim!

Just got fresh highlights and a cut- I'm loving the blonde. Chloe is great- she is newer but really…read moreknows her stuff. She is kind, funny, and has a good vibe. This is the second time I have booked with her and I think she is a great addition to the team.

‍ Jonathan Is Fantastic! Jonathan is more than just a hair…read morestylist--he's a true artist with a warm personality and a passion for his craft that shines through in every appointment. From the moment I walk into the salon, it feels like a moment of self-care and renewal. He listens with intention, offers thoughtful suggestions, and somehow always delivers results that go beyond expectations. Jonathan makes me look and feel my absolute best every single time. If you're searching for someone who genuinely cares and brings out your confidence--Jonathan is your person.

I love my Sea Bags. I really wish they weren't so expensive. But you get what you pay for. I have 4…read morebags and have given several as gifts. They are super cute and great quality. It's worth the price. If they get dirty, just use some dawn, dish soap, magic, eraser, and or pop in the laundry with your clothes.

Nice new location for sea bags right on Bow Street, much bigger than the old store which has tucked…read moreaway in back, which was cute, but small and hidden. This store is probably twice as big, if not even bigger. Lots of vintage, one of a kind bags, which I like the best. They have numbers or designs from the old sails on them. Sea bags has so many new designs, it is great. If you are not familiar with sea bags , they recycle old sails and turn them into bags, sacks, purses, etc. They have rope handles and clasps, so many different styles. You can bring in your old sails to have a bag made from them or get a discount on a different one. They are all made in Portland on the wharf, you can see them being made at the Portland store. Great maine made product.

The drive thru pharmacy is great! Very quick and easy...got a print out for 2019 purchases and a…read morerefill in just a few minutes. Unfortunately, we had to go directly TO the pharmacy because the Walgreens (in this Southern Maine area anyway!) new phone system is a runaround and ridiculous! This is a complaint I've only recently experienced, but had heard from numerous people recently, even employees of Walgreen.

Pharmacy garb wrong Information about Rx pick up. I literally called another Walgreens one town…read moreover and had Rx filled no hassle. Customer service poor as well

Not a good addition to the freeport vibe. Turnover is high, and management has a lack of the…read morecommunity feeling that freeport brings.

My teenage daughter has been getting her hair done at Shine for about 3 years. She started out…read moregetting simple hair cuts, and over the years has progressed to getting highlights (foil) and more advanced hair styles with long layers, "curtain bangs". The salon has a wonderful vibe and esthetic for young women to discover their style and explore different hairstyles. The people who work there are friendly and welcoming. They pay attention to each customer's specific needs, making sure to care for them in a way that feels comfortable and easy so they can be themselves. Every time my daughter has an appointment she leaves feeling so good about herself, and is so happy - this is a such a gift! The appointment scheduling is easy, and they do text appointment reminders and confirmations, and it is easy to reschedule if needed. The prices are the average of what one would pay anywhere for hair services...they definitely are not more expensive than other places. The only slightly negative thing is they do seem to recommend a lot of hair products...and at our last visit...they recommended $150 worth of products...and one product...a small bottle of some kind of styling gel was $53 by itself. This seems a bit excessive. When I declined to purchase, there was no attitude or pressure to reconsider....Thank goodness!

I visited Shine Salon for the first time yesterday, and was thoroughly delighted! Iralys helped me…read moredecide which direction to go with my haircut, executed it expertly, and also provided valuable insights to improve my daily hair routine. The salon itself has a warm, clean, professional, and welcoming ambiance. The online booking process was super easy. All of the staff I interacted with were friendly and helpful. I highly recommend Shine, and Iralys in particular, for an outstanding experience that will leave you feeling empowered, confident, and heavily complimented! Just be careful if you're driving yourself home, because you're going to want to take selfies.