While I have liked my hair after it's been done, I have experienced way too many issues…read more Over the last six months, my appointments have been canceled at least 4 times. With the price that I pay (for myself and both of my daughter's hair), it's simply too much. Appointments take weeks to get with certain individuals. Additionally, while the set up seems like it should work (one person cuts the hair while another colors), it's actually not as seamless as it should feel. Lastly - the parking is pretty miserable too. At this juncture - I won't be back. They have made zero accommodations after each cancellation to try to even rebook my appointment.

Pros: - Great cuts…read more Cons: - Will push sales of L'Oreal and related companies' hair products as this is a L'Oreal-owned salon (not continuously, but be aware this can be a thing) - Can feel rushed at times - This is just a vibe, but I feel sometimes the customers who are older/waspier/upper middle class are treated as more important somewhat

I called Jen after i had a pretty bad color and cut from another salon. She was booked, but she…read morefound the time to fit me in. When i got there, she made it very clear she would have to work quickly and sorry there wasn't much time for chit chat. I totally appreciated that. She listened to what i actually wanted and was very clear on expectations and explaining it would take a couple visits to get it just right, but the previous mistakes could be fixed. I left feeling so confident on the color and the cut was amazing. She took the time to pay attention to my hair and see what was needed. She is 2 hours away from me but 100% worth the drive!

This was my second time seeing Jennifer. Everything is seemless with her, from the appointments…read moreyou can book online, to the lovely space. Most importantly, she listens and gets it. She's extremely talented and knowledgeable, and my hair turned out even better than I could have ever expected. I've been to many hairstylists in the area and she's by far the best. She's very friendly and warm, too, I'm very picky, and she delivers beautiful blonde highlights. Very very happy!

I tried 3 times because I wanted to enjoy this service. Unfortunately, I assumed the Newbury Street…read morepricing would deliver a commensurate experience. I was wrong and left disappointed all three visits.

I'm in shock that the owner, with whom I had an appointment booked with for partial…read morebalayage/highlights, asked me to leave just because she didn't know what to do based on the consultation. I told her I'm really bad at explaining what I want but I just want to freshen up my roots for this weekend which I have a special event and my hair was looking too dark on the top and light on the bottom. I showed a few different pictures hoping she could choose one that was realistic and worked with what I have, making it clear I don't really know or care what exactly I want done but overall just needed to lighten the roots even just a little bit kinda pull a little lightness up for a fresh and cleaner look. I told her I understand it's not going to be exactly like any of the pics or perfect in any way, but she wasn't willing to try anything.. literally asked me to leave, saying we're not a good fit. I was shocked. I asked if she could at least do something, like a few highlights or even just toner or SOMEthing, and that I would come back again so we could work toward my desired look little by little. She didn't even offer to blow dry it so I would at least have nice hair for my event, she just kicked me out because I didn't have an exact specific thing I wanted done, or I guess it wasn't clear enough to her. I was forced to leave the salon with the same frizzy salon-day-just-woke-up-hair/ ready-to-get-my-hair-done hair, which completely ruined my plans for the day and the weekend as now I have to make time to wash and style and do my own hair on a very tight schedule. I almost feel like I did something wrong since I literally got kicked out of her salon, like I'm being punished. I'm a pretty shy/polite person; I was smiling the whole time and just wanted her professional input. After getting asked to leave I sat in the parking lot for an hour, sort of in shock, and started calling other salons to see if I could get a last minute appointment. But of course now it's late on a Friday afternoon so I have no choice but to make do with this frizzy mess for my special weekend. I'm in absolute shock. Very cold and unfriendly atmosphere. Not exactly the customer service I expected from a business owner. I felt kinda bad about myself after this experience, but I'm going to get over it right now and be the positive person that I am so I'm just happy and thankful to God for everything and every experience that I have, both the bad and the good, and embrace my hair for what it is right now!

I just moved here and lucked out by finding Tania for my first hair cut in the state. She listened…read moreand it came out great.

I dropped in for a walk in appt on a Monday afternoon of a holiday week and was able to get an…read moreappointment with Brittany. Brittany was very pleasant and friendly, and did a great job with my style based on the picture I came with. I was very pleased with my new cut and the experience overall especially given the spontaneous nature of my appointment. The salon it's self was very cute, had a nice coffee station and a great overall feel. Cut its self (wash, cut, blow dry and style) was $30 which I think is very reasonable. Very happy! Love my summer do. Thanks!

I did not have the best experience with my hair. I literally showed a photo of what I wanted for a…read morebalayage and I got the MOST uneven hair. It was basically highlights at that point. It was way too blonde for my brunette hair and the girl literally blow dryed it and left it partially wet. She didn't even blow dry it the proper way and left it so extremely dry. Not to mention, she straightened it WET literally mostly wet in some areas. Embarrassing. I believe her name was Mindy. My sister also had a horrible experience when she stained her shirt on the back as well. Also left her hair DRY and unsatisfied. Will not be coming back.

The workers here are amazing and the vibe is great, totally recommend this place to anybody who…read morewants good service good people and great atmosphere

Gray, Maine is very lucky to have this Hair Salon! Great owners/stylists Lynn and Wendy, provide…read morequality hair care at very affordable prices for all members of your family. I have been coming here for years and cannot recommend this establishment enough!! No salon in Greater Portland can compare to this business.

I am so happy to find this Hair Salon! I have been going here for a few years now. Always very…read moresatisfied with the results of my cuts and color. Lynn is my stylist and a most pleasant lady to talk with. The pricing is very fair and atmosphere is nice and very calming/relaxing. I've tried many salons, but truly this is the absolute best one ever. I will not go any where else. I've got my husband to go to Simply hair too and he is very happy with the Salon as well! My name is Pat S. But this post has me in California. I live here in Gray Me.

Ok so. I haven't lived in Maine in about 10 years. I just got back to town for a visit and really…read moreneeded a change. I searched for Rosalie who did my hair when I was in my twenties! And I found escape salon. I was able to book an appointment with her niece Ivory who was so fantastically good! She was just as attentive, thoughtful and professional as Rosalie is! She turned my sunburned hair into a dramatically different dark ashy fall brunette and I'm in love! Ivory also gave me styling tips, product recommendations and a new book to read! I can't recommend them enough!

I've been looking for a salon for a while and I'm completely happy with Escape- Ivory gave me an…read moreamazing cut as well as a full foil- the prices are reasonable and the quality of work excellent- I have short hair and it's difficult to find someone that can cut my hair in a flattering way- Ivory knocked it out of the ball park!

everyone in there is very friendly and they use excellent products and take very good care of your…read morehair and nails. You can go in there and get your hair done and also your nails done all at the same time One stop and they only use the best products and they listen to what you are wanting and help you make decisions

I've only been here once (so far) but my husband came as well. We ended up seeing the same stylist,…read moreHeidi, on different days. Hubby got his usual "clean up the shaggy" haircut done and was pleased with both the work and the price. I also got my standard management haircut (as you can see from my before and after pictures) but am totally happy. Heidi was a hoot to chat with and she clearly does good work. I mentioned my double cowlick and she was clear on how that influenced her work to best flatter me and leave my hair manageable to boot. As is my custom, I'm leaving a star free for room to impress me. It's hard to imagine them being more impressive, but I consider consistency of work a valid gauge to base that 5th star on.