If I could I would give 0 stars!!!!! There could be one saving grace and that would be the head…read morenurse We arrived 10 minutes early stood in line to get checked in only to have the manager help guests that weren't even in line We ended up sitting there for over an hour and didn't even get seen this is completely unacceptable just beware when you go here

I genuinely enjoy visiting this spa and appreciate the services provided. However, there are a few…read moreareas where the customer service could be enhanced to create a smoother, more relaxing experience, much like what I've experienced at the Nashville location. * While the staff are friendly, they could be more attentive in tracking when treatments are finished. Often, I need to approach the front desk in my robe to find someone to guide me to my next therapy. A more proactive approach would make the transition between treatments much more seamless. * In the shower area, I noticed the curtain is a bit small, causing water to splash out, and the floor looks slightly stained. I recommend bringing flip-flops for comfort. * Only one towel is provided, so it might be helpful to offer an extra or remind guests to ask for a second for their hair. * The sauna doesn't seem to have a built-in timer, and the secondary timer outside could be explained more clearly before the session begins. * The saunas may have Bluetooth capabilities for music, but I wasn't informed of this. If available, sharing this option with guests could really elevate the experience. * At the Nashville location, the showers had separate shampoo, conditioner, body wash, face wash, and ample supplies like Q-tips. Here, the single product dispenser feels limited and is often low, which doesn't quite match the premium spa experience. * I often feel a little stress coming to and leaving the spa because I need to remember to bring my own shampoo, conditioner, face wash, hair towel, headphones for the lack of Bluetooth, and shower flip-flops. Additionally, there isn't a trash can in the shower, which is inconvenient for things like hair that may get caught in the drain or for menstrual products. I had to place hair in my personal bag to avoid leaving it behind, which detracts from the overall relaxation of the experience. * Although water and coffee are available, guests must ask for them. A small gesture like offering refreshments would help create a more luxurious experience. * When arriving, there isn't always an immediate acknowledgment of my appointment. In Nashville, the staff always seemed prepared and aware of the services I was scheduled for. * It would also be nice if the staff introduced themselves and communicated between treatments. At the Nashville location, I quickly learned everyone's names without needing to ask. For a spa experience at this level, I think more consistency in service would enhance the overall visit. I believe these small improvements could make a big difference, and I look forward to future visits as this spa continues to shine!

Dr. Poe is amazing and takes a whole person approach! She is attentive and really listens to what…read moreyou want. highly recommend her!

I received cryotherapy and a seca body composition analysis for the first time at Cryo and contour…read moreand it was amazing! The service was exceptional and the results of the cryotherapy relieved me from pain and inflammation I was experiencing. The analysis was helpful to understand my BMI (intake calories, muscle vs. fat, etc.) and Dr. Poe provided me with some helpful weight loss tips that I plan to use. Visit today for help with pain and weight loss.

We recently visited Restore Hyper Wellness to try out the cryotherapy tank. Setting up the…read moreappointment was super accessible online, and the staff that greeted us were very friendly. In the cryotherapy tank you are able to stay for up to 3 minutes, and are provided with a robe (or towel), a beanie, mittens, slippers, and a cloth face mask. There is a changing room just outside of the tank, and you are able to pick a song to vibe to while chilling out. The tank was set to -141 degrees Fahrenheit to start the session, and it seemed very well maintained. It's an awesome experience that will leave you feeling energized for hours! We did have to pay for parking in the nearby garage, but that's just Nashville for ya. I think we will be back for the cryotherapy tank, but (upon observation only) I felt as though the clients receiving the IV treatment were quite exposed (the seating had them lined up in the lobby on lounges/chairs) and I would want a more private experience for that, personally.

Great service! One of the gals in our group woke up feeling terrible on Saturday morning so it was…read morea huge relief to find Restore just a short walk from our hotel. We called them to make an appointment and they told us to just walk on over. The space was warm and inviting and there was another patron there when we arrived. Luckily they have several stations ready to go for multiple visitors. My friends took advantage of the services offered and I waited in the waiting room with tea. When we left they were in good spirits and ready to continue our adventure! All in all it was a great experience and I highly recommend them!

Went to Next Health for a complementary cryotherapy session with myself and three friends. We were…read moregiven a thorough tour of the facility. There are a ton of options to help you be in control of your health: from red light sauna, hyperbaric chamber, NAD iv therapy, to aesthetic procedures (prp, micro-needling, etc.) there's a lot of high tech amazing science at your hands. The cryotherapy was a breath of fresh air quite literally..I felt like I had stepped inside a large walk-in freezer. I loved that you got to choose whatever song you wanted and were encouraged to dance. The longest time I think was around 3 minutes and 30 seconds at the most extreme temperature. I did the 3 minutes and definitely saw some literal frost start to form around minute 2. The worker Alex was super knowledgeable and said it helps with sleep which I feel like everyone could use. I definitely will be doing more research online for some of the options! Would encourage everyone to take a step inside and put your health first.

Amazing staff, beautiful venue, and super clean place. Highly recommend!! Will definitely come back…read moreregularly.

Today was my first time trying out cryotherapy. The two office suites are awesome, the vibe is…read moredefinitely calming. I'm so glad I was able to try it out, the session was so good it resulted with me being signed up for the Elite VIP membership!!! I've tried medication, chiropractors, reflexology massage parlors in the area with minimal relief. I normally don't like to be apart of memberships or Subscriptions but after today I reconsidered it. Jeremy is an absolute true healer! There's something about his aura that makes you feel safe and well taken care of. I appreciated how he connects with not only conversing but with how he's navigating certain painful spots in my body. As a nurse, and Army veteran, I've endured a lot trials and bottled up a lot, which isn't good. Unfortunately, I've been told that I am a hard person to read for someone to gauge my character. lol Jeremy has been of the few people who flat out kept it real and saw me for me. It's more than a cryotherapy session in my opinion. I'm still in shock over my mid thoracic pain not being so angry. I mentioned to Jeremy that I felt like I was in a singing bowl waking up my chakras. Another impressive experience is the education i received throughout the session. From the tools used, reviewing other services available, and finding out sore spots I didn't realize I had. If you haven't tried it yet, you're seriously missing out! Highly recommend it! I can't wait to see where my cryo journey will take me.

Was in some pain from travel so thankful for Jeremy helping me with cryo and ear candling! Really…read moregreat experience

The grand opening shindig was incredible! I can't wait to come by for a class / after class…read morerecovery session! You can absolutely tell this brand new beautiful space was completely thought out with meticulous design and a complete fitness/recovery experience in mind! The large group fitness room is beautiful and open and has a good amount of space, instead of a lot of other cramped locations. The private/personal fitness room for one-on-one training seriously has all the goods and would be a dream to use! The lobby has a nice sitting area, super cute merch, and is so spacious! The amazing instructors were giving tours of the space, and I was so happy to see the recovery options! Room one was a large multi-person sauna, Room two with the cold plunge has a shower and sauna area to alternate (so cool)! Room three was for private sessions with cryotherapy, etc! Already counting the days until I'm back here!

the lady at the front desk is rude and give me a hard time. Otherwise great place. And older lady.read more

Look no further for you next recovery session! What an amazing experience!! I have to say this was…read morethe best post-marathon recovery I've ever had. I was blown away from curated customer service and friendly smiles throughout my entire recovery session at this location. From start to finish I was guided through all the different recovery devices and technology and love each one. This was my first time ever trying cold Thearpy and it was an energizing unique feeling that I recommend to any athlete! I can't say enough great things about this business and hope they come to my home town of PHX, AZ in the future. Thank you Hyper Wellness team for taking care of me today! Special shout out to Kai, Jennifer and Brandon for this fantastic over the top white-glove service!

From the owner: Founded in 2015, Restore Hyper Wellness is the award-winning industry leader and creator of an…read moreinnovative new category of care--Hyper Wellness. Restore delivers expert guidance and the most extensive array of cutting-edge modalities available under one roof. With over 130+ locations nationwide and a fast-growing retail footprint, Restore is making true health more accessible than ever before.

I will post each therapy as I come in over the next couple of weeks!…read more Directions were easy to follow and easy to park (even situated between Chipotle and Starbucks)!! I came on a Sunday afternoon and this is my first time here! Today's event- Normatec compression /leg compression sleeves! The sweetest woman -running the show bouncing from each therapy room, checking in on guests, cleaning up rooms after guests, she was absolutely so lovely and I felt like she was super caring making sure each client had the best experience with whichever therapy they were doing! I filled out my new client paperwork and was quickly taken back. She explained all the buttons and set me right up! The loungers are SO COZY! Omg. I'm surprised I didn't fall immediately asleep! I always recommend using the restroom before using these compression sleeves. I've had these a couple times before at other locations but never have I felt soooooo comfy before! I'm hooked! It's clean and bright but not at all sterile. It's decorated so cute for the upcoming holidays! I seriously cannot wait to come back!

I was a long time customer. I started my membership the day of their grand opening. I took…read moreadvantage of almost every service they offered. I would also take advantage of sales, BOGO, etc. When COVID hit, I had about $1800 in unused services that I had purchased. After COVID, i returned to Restore to start using some of the services I had pre-purchased only to be told that they ALL expired and they would not be honored. I was floored. First, why should they even expire if I purchased them but most importantly, COVID was an unexpected pandemic that should have NOT counted towards any purchases expiring. The husband and wife divorced at some point during this COVID and I believe this is a big part of the problem. The wife, Tara, was the business side and was good about making things right. The husband is just sales and PR. There is no sense loyalty to customers anymore.