There's nothing like moving far from home and finding a coffee shop thay immediately makes your new home, feel just like home. The staff at this particular CBTL is exemplary, and Ive been to a few... If you love coffee and good vibes, this is your kind of spot read more

I bought a hazelnut iced blend drink and it was so tasty! They have a 32oz size that isn't located on the menu, but ask and they'll happily do it for you, for warning, if you do not like your coffee on the sweeter side this won't be your cup of coffee. But other then that would choose this over Starbucks any day! read more

The Coffee Bean & Tea Leaf - Hazelnut Ice Blended drink Large and 32oz - Coffee & Tea Near Me - Temecula, California

Love the coffee here every-time, and the service here is amazing. Thank you for your hard work.

Absolutely love this location. The drinks are always great and the staff is absolutely amazing. They never fail to put a smile on my face! My orders are always perfectly made and in a timely manner. The staffs friendliness also makes it an amazing place to sit down and relax while enjoying my drink. read more

Love this place. Always great service, especially the one employee with the purple hair.

Easily the worst coffee I've ever had in my life . I knew I should have left as soon as I came in . No ine greeted me or said hello but no biggie I've done customer service during the holidays and it's draining so no worries ,I ordered a midnight mocha no changes no swap outs nothin.. while I was waiting a young woman came in with her drinks and explained how the taste was off , the barista did not offer to remake it but simply explained that if they did it would taste the same . My drink tasted like old cigarettes and depression . It was very very very bitter and had a weird aftertaste. I also tipped I'm no Karen was just looking for a coffee place to support that wasn't Starbucks . Skip this place and just make it at home read more

The cashier, Audrey, was not very pleasant and exhibited poor customer service skills. At other locations, the lattes are great. Not here. $5 for a bad attitude and terrible latte. Never again. read more

Very horrible service here! I requested two mango teas with light ice and paid extra for mango syrup. Both drinks were more than 3/4 filled with ice. The complete opposite of what I ordered! When I told the worker, she offered to give me a cup to dump the ice in!! read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Temecula, California

Every time I have been there, I have had a good service. The employees have been kind and friendly, I have never had any issues with anything I have ordered. The atmosphere was great and I would and have recommended it to friends and family. read more

So, I want to say that I stand corrected about the ordering through the app. Drink was made correctly, but absolutely no flavor. Beyond disappointed in this location. I won't be ordering from this location again. 15 years of being a customer of Coffee Bean & Tea Leaf and have NEVER had this many issues with any location. Definitely a disgrace to the company. I believe some training is needed. Side note from an experience between this one and my last review: If there is a line of 4+ customers, maybe the two staff members talking in the back should be helping take orders instead of just gossiping. Yes, it was evident they were not talking about work related things with the way they were carrying on. read more

The staff is amazing!!! Val and her team is always welcoming and ask how your doing. This is my favorite coffee spot. I would like to thank Emma Hailey Isaac Gavin Zoe Claire and Krista. Want a great experience come to this location read more

What I thought was going to be a treat turned into the RUDEST BARRISTA EVER! To the Caucasian barrista that is working now 12:15pm on 04/02/24. Your cashier is the one that gave you the wrong order! I clearly ordered the horchata and she told you Mocha! I didn't complain when you handed me the wrong order! Simply said I didn't order mocha it was Horchata. I am not sure why you than felt the need to start throwing things the blender lids, the new cups, or slamming the blenders in the counter! Totally unprofessional! You should have been mad at the other two girls because clearly their party they went to this weekend and discussing the Gorrry details of the fights and all the blood the one guy had because he got punched in the nose. And the story about the others mom and this data app she's on was more important than their customers and their work! But you should never be slamming shit irregardless! I hope your management reviews postage and fires all of you for being so rude and unprofessional! Or perhaps you need a better manager because the one you have a has clearly not taught any of you well! Hope you have a better day grouchy! read more

Customer service was amazing! Will definitely be back for another delicious coffee. Might have found my go to coffee shop in town!

When I tell you their cold brew is to die for, I mean it! I ordered on Grubhub one day because I wanted to try something new & I JUST CAN'T STOP! I also highly recommend their overnight oats. Super super yummy. I agree with what everyone else is saying too... screw starbucks! read more

Isaac is a rock star! Thank you for the IT help with my app and a great mocha blended! This is our favorite coffee stop! Have been coming here since they open always great service! read more

This is a great place to study. They have armchairs, group seating, and a varied, non-distracting music selection. It's super cool inside year round, so dress warmly and bring some socks, a jacket, and a blanket (at least, that's what I would do). I like to come here when I'm craving undiluted coffee served in glasses. If only they had a loyalty or rewards program like Starbucks; then I would be here all the time! read more

The Coffee Bean & Tea Leaf - Coffee served in actual glasses. This is the hazelnut latte. - Coffee & Tea Near Me - Temecula, California

Took about 10 minutes before my order was taken. There was 1 person standing in line before me. My order then took another 10 minutes for cold brew coffee. Will probably never be going back again because of how slow the service was. SB is way faster and is fully staffed. read more

Visited yesterday to have some toasted bagels and coffee. They really need to have a system where they call your name when your order is ready. I observed Zoe place two bags each with a toasted bagel on the counter near the take out orders. I thought it was our order but an innocent man went over and opened the bags telling Zoe it wasn't his order. My husband went to inquire where our bagels were. She handed the bags (that the man put his hands in) to my husband. He told her that he didn't want them because the man had touched them. I heard Zoe argue to my husband that the man 'didn't touch' them. I saw it myself. She angrily dumped the bagels in the trash. She then made two more bagels but they were cold and hardly toasted so my husband complained that the bagels were cold and she was obviously angered again. Another employee stepped in and took care of our order. I must add that I've been going here for many years. Everything has gone downhill since Laura (manager for years) left. The place is always dirty, new employees aren't friendly and often their hair is hanging over what they're making. We no longer enjoy this place. Hoping corporate sees this. read more

Not sure what the hype is but this place isn't that great. Service is very unpleasant, coffee is mehhhh, and atmosphere is OK. Gave it 2 stars because the app works great and easy to navigate. read more

I come here to enjoy coffee an apply for jobs and love their Black Forest coffee drink and the pastries. Service is friendly and they have a veteran discount which I appreciate! Prices range depending on the drink but are on par with competition. I prefer Coffee Bean and Tea Lead for their comfortable furniture, superior coffee and the lack of drama that other large coffee shops can have. My only criticism is that they do not have more plug in areas for laptops or phones. read more

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We used to be regulars at the coffee bean . We quit coming frequently because it's A. So cold inside . Who wants to be in a freezing coffee shop and B. The place is dirty . Today my friend asked the cashier if it could be warmer and her response was well we get hot back here . Maybe she could take off the sweater or beanie ! All the tables were dirty and the trash cans full. The bathroom has no toilet paper and can was full in there as well . No paper towels either. It wasn't even busy! There are a lot of other coffee shops around including the new better buzz! Management needs to clean up the dead weight around there! Ppl like myself will go elsewhere! read more

I always come here and have great customer service. Today especially! I was helped by Will who was very friendly and helped with all my questions. I bought a 1LB of coffee and Will explained the free coffee/tea that comes with for buying the coffee which I didn't know before. Great service today!!!:) read more

The Coffee Bean & Tea Leaf - Some of their bagged coffee selections - Coffee & Tea Near Me - Temecula, California

I'm a very frequent customer. I order drinks from here at least once a week. When I received my order today, there was a very long hair swirling around in my drink. Very disappointed and disgusting. I don't think I will be ordering from here again. read more

Staff is amazing, drinks are amazing!! Our go to drinks are the tropical passion tea latte with soy milk and the vanilla americano! So so delicious read more

Writing this review to recognize the hard work done by the staff at this location! It is hard to find an impressive coffee experience these days. The purple haired girl at the register was so kind and made sure my order was exactly what I wanted. The other girl wearing a bandana made my drink as quick as possible- I must have only waited a minute! Thoroughly impressed thank you to the staff here. read more

The staff here is very nice and accommodating. Their drinks are always well prepared and served efficiently. The only reason I didn't give them 5 stars is because it could be a tad cleaner but, most importantly it is always so cold here. I come here to enjoy my tea and work on my laptop and after 30 min you are cold Still coming to my favorite coffee place and my hands and the rest of me are still frozen. I don't understand how management still has not addressed this customer concern. I was speaking with a few tonight and they were also very cold. If it wasn't for the wonderful staff I would have stopped coming here. MANAGER... please adjust the thermostat to make it comfortable for your clients!!!!! read more

I paid 22 dollars for 2 small coffee and a breakfast sandwich, The coffee was really good but did get the wrong sandwich that wasn't fully cooked through. read more

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Service is outstanding. They have okay coffee, I got their camel latte iced. I thought it was ok, but I really liked the coffee atmosphere and friendly service. What I really liked was how quick they were comparing if you go to Starbucks and the prices are about the same. Atmosphere 5/5 service 5/5 drink 3/5 read more

I love this place because the coffee is so much better than Starbucks coffee. There's a lot of tables and often, the seats aren't all taken so there is ample seating for everyone. The service is friendly and people are always smiling! I love that right now, they have happy hour blended drinks! Stop by and try their coffee. They are right next to Jamba Juice and Verizon. read more

This was my go to for coffee back in college. That was like 20 years ago. I usually go to the other big corporate coffee shops. I was hoping this visit would renew my interest in The Coffee Bean. Unfortunately, I didn't even get to re-try their coffee. The tall guy waiting on people was a snot. He threw people out that were behind me in line. It made everything uncomfortable. So I left and went next-door to the big corporate place. I gave them one star because they had oat milk and everywhere else is out. I gave them another star because I used their bathroom even though there was a sign that said the restroom was for customers only. read more

When in doubt and there are no great locally owned coffee shops around, CBTL is hands down my favorite coffee chain! This is a great location, very clean and plenty of seating. My favorite is the ultimate extreme blended mocha where they add ground chocolate covered espresso beans, I get cravings for it, so good! Drinks came out quickly and were made well, perfect stop while passing through the area! read more

Been so long since I've gone out cuz quarantine that bad service and attitude be hitting different. I went in today to order hot vanilla latte and iced latte. The girl (had blonde short hair) was giving me off vibes with the way she asked questions etc but whatever. I went home and drank the hot latte and guess what, there's no coffee in it. Simply milk. I called and complained but Jesus it's more work to drive back and get a new drink. Please train your employees. read more

I bought coffee twice ar this store and there light roast was mud! It was very strong and I was disappointed. However, I did try a second time to have them redeem themselves and the coffee fell short. I'll just stick to making my own again. read more

Clean Store - Your average Coffee Bean. Tons of electric cord areas, large tables made for friends or for studying. Their drinks are as good as usual, and this place is made crisp and clean. Everything is in the right places with enough room for everyone. Well done! read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Temecula, California

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My cappuccino and iced chai latte was fantastic, as was the service. I would also like to praise the baristas that we're working around 12:00 on 7/28/21 for handling the MAJOR Karen freak out about the hypothetically imperfect online ordering system that messed up her incredibly asinine and complicated drink. They handled her with grace and understanding where they probably should not have, as someone who has been a barista for over 10 years I wouldn't have NOT let someone talk to me the way that customer was. Props guys! read more

My mobile order here is always 10-30 min late every time, unfortunate because i like the coffee.

Tried this place again. Waited 35 minutes for three drinks. Weekend crew is not good at all. Second stringers. Very rude to boot. Screwed up the order and then the female barista asked "Do you want me to change it? (To what I ordered). OMG!!! If you value your time STAY AWAY!!!! read more

Love this coffee shop the service is great and clean, love their Bogo deals on social hour best time to purchase. I will be going back again and again read more

Just found this place and love it! Hands down way better coffee than Starbucks, super friendly and fast service! Very good pricing too! read more

Actually, this is the correct store for my review!!! I am a VIP at Coffee Bean in LA off of Mednik & Third St. in ELA. I have a great relationship with the employees there. I went to the Coffee Bean in Temecula CA and OMG.. First they did not have my order complete. I ordered on-line before I got there and I had even called the night before to ask if they would have more Protein Boxes today. The Supervisor said yes. When I got there, they only had 2 of the four That I had ordered. The supervisor said they had only gotten 2. So ok, they refunded me for my other two. Then I ordered my drink. 32oz, 5 Mango, 2 Lemonade pumps with, peach orchard green tea and no Ice. Well, the supervisor did not pay attention and was making it with the usual Black Tea they make it with. I saw, and I let her know it was Peach Orchard Green Tea and not Black Tea. She then tossed it and started over. When she added the Ice, I said, "I said no Ice please." She looked at the screen and said, "You forget to mention that when you ordered." I then looked at the cashier and said, "I did mention no ice right?" He said, "Yes you did Im sorry." I then asked her to please redo it and she became upset, told her co-worker, "Do you want this, and the girl said yes." The supervisor who was making my drink then just walked away and had someone else do my drink. But when she walked away, she did it in a very rude way, not even excusing herself. Someone else took over and still it was done wrong. It was made with 5 Peach instead of Mango. I did not realize this until I tasted it after I had left. Long story short is that the Customer is always right and that your supervisor needs more customer service training along with an attitude check. The other employee apologized for the outcome but it should be the supervisor who sets the example. My drink is still wrong, so the customer lost in this case..... Not good at all... read more