Sent a very rare and damaged pocket watch dial to Dennis for repair. Dial had multiple cracks and…read morechips. Dennis repaired the dial to like new condition. He does high quality work with solid attention to detail. I'm very pleased with the result.

Brought my Elvis clock over hoping there was a fix to get the clock ticking again and his pendulum…read morehips swinging too. The clock is probably close to twenty years old and had been alternating losing time for a number of years, intermittent hip swinging, or neither working at all. Dennis gave it a look see and determined just as I thought, that it needed a new mechanism. Sounded like a simple enough fix, which he confirmed, however that new part is super expensive. He suggested if a new clock is available online that's less than the cost of a fix to go that route. A quick Google and bingo, it would be more than half the cost of what that replacement piece would be. He could have not even offered that suggestion, but he's an honest broker. In my book, that's priceless!

Awesome shop. Owner was extremely helpful and knowledgeable about a 1963 wind up clock we found at…read morea yard sale. Shop is very nice with a good section of wall, cuckoo, and grandfather clock. If you have a family heirloom clock in need of servicing or are looking to add one, I heartily recommend ClockWise.

Expert service. Scott is very knowledgable. My grandfather clock is working better than it ever…read morehas.

I found the assistance I received here to be extremely helpful. I have a pair of 14K gold hoop…read moreearrings where the clasp had broken. The owner here gave me feedback on how it can be repaired the cost. He even reattached it but recommended new clasp to avoid future issues. I appreciate the professionalism and Prevision Quartz expertise on this visit. I do recommend them for jewelry repair services.

Wow, amazing. I never thought I could get this watch fixed (I took it to 2 different places before…read morethis) and precision quartz did! There was one small part of my watch they couldn't fix (but I didn't mind) and so they didn't charge me for the repair. I offered to tip them because of the effort and time but they said no so I had to leave a review instead! Thank you guys.

Jim was easy to work with. He was reasonable with his charges (on two of our clocks), was timely…read morein completing his work on them, and did a no-charge follow up when I managed to get the pendulum chain stuck up inside the one clock when I took it home. He's a wealth of knowledge about clocks, clearly enjoys working on them and explained what he did when I picked them up. I've got another repair/maintenance to be done and I'm taking it to Jim.

Excellent business and service. We had a special clock worked on and are very happy with the…read moreresults!

Highly recommend. Bought grandfather clock at a great price. Arrived quickly. These guys are…read moreprofessionals. Will buy again from them.

I bought a clock for the kitchen. I received personal emails giving me the status at each point…read more Mailing and delivery were super fast. Packaging was excellent. The clock is perfect. I am very happy.

Disappointing order process. Tried to switch to a different more expensive watch and just no…read moreflexibility when the watch hadn't even shipped. Not a great customer experience.

purchased a 556i Alcantara strap, the CS team called to verify the order given my billing and…read moreshipping address were different- not a concern after a swift call the team shipped to my desired location. Strap delivered the following day given I'm just down the highway in the same state. The strap is of phenomenal quality/value for the price and seems to fit better than the standard leather strap that came with the 556i. I absolutely would return as a Sinn customer and would recommend to others as well.

We have a family cuckoo clock that hangs on the wall which we had bought on a trip to Europe over…read more50 years ago. It is a European clock with the original Dutch movements. A few years ago, it started to develop problems, running erratically and with the 2 drop weights which power the clock occasionally descending unequally. The time could be off by large amounts, even a few hours. In Dec. 2020, Clocktiques sent a technician, Jason, to our house. We told Jason the history, including the age, of the clock. He claimed that the problem was principally due to the fact that the 2 drop weights were not identical and he made an adjustment. About 6 months later, the same performance problems returned. I left my clock at Clocktiques for approximately 2 months and was charged a few hundred dollars for the repairs (I note that the charge for Jason's previous work was not reimbursed). For a few months the clock functioned well, but over the next couple of years, the issues not only returned but became worse: the clock would stop completely every few months, or so. I called Rick, the owner. I then dropped off my clock for several weeks at Clocktiques. They checked the clock and told me the issues were resolved. However, the problems returned. I decided to look for a different repair shop. In Sept. 2024, a shop in Raleigh told me that my clock needed a major overhaul. They opened up all of the internal workings, including repairing/replacing some of the bushings. The technician said that the serious problems had probably been present for at least a few years, and possibly much longer. After about 2 months in the shop and charges of a few hundred dollars, my clock is now running fine (and is under lengthy warranty coverage). I called Clocktiques demanding an explanation, but Rick was not able to provide one. I am deeply disappointed with the service I received at Clocktiques. While the shop carries an attractive and catchy name, my experience suggests otherwise. This is reminiscent of your taking your car to the mechanic when you hear a loud noise from the engine. The noise goes away for a while after you have paid a large "repair" bill but, then, months later, the car stops running as you find out you what you had actually needed was an engine overhaul in the first place.

I brought in my watch that had been repaired elsewhere. I thought it might need a new battery…read more Unfortunately, that wasn't the case. The repair was faulty. Rick looked at the watch, saw failed repair, and sent a photo to my phone. He then recommended I go back to the jewelry store and have them repair it. There was no charge for his professional work, nor for the time. Since then I have used their services . Clocktique is the place to go for HONEST, PROFESSIONAL repairs with kind customer service, at a reasonable price. if I could I'd give them 10*s.

Pender's did an amazing job restoring both a coffee table and a dining room chair for us. The chair…read morewas literally in pieces when they picked it up, and they were able to rebuild it, fill in a large section of missing wood, and match the color and texture of the finish so well that you would never know it had been damaged. The craftsmanship and attention to detail were impressive. They also refinished our coffee table, which had several drink stains on the surface, and made the top look completely new again. The final result exceeded our expectations. I would absolutely recommend them to anyone needing furniture repair or refinishing.

We had a house fire, and Pender's was selected to restore some fine furnishings that had sustained…read morewater damage: a Roycroft sideboard and china cabinet, a large oak dining table and eight matching chairs, and my great-grandmother's sheet music cabinet from about 1900. They delivered them all to me today, and I was amazed at how great they looked. I'm really pleased with Pender's work, and pleased to have made their acquaintance! They're very nice folks and know their business.