If you're looking for a truly skilled clockmaker, Scott at Clockwise is the person to trust…read more I brought Scott two family heirloom grandfather clocks that meant the world to me. One belonged to my mother and had been repaired multiple times elsewhere but still wasn't running properly. Scott carefully diagnosed the problem, corrected it, and brought it back to life. My grandmother's clock was an even greater challenge. It had been restored over the years with replacement parts, missing components, and numerous obstacles to getting everything working together correctly. Scott never looked for the easy way out. He patiently worked through every issue, custom-lengthened the metal pendulum, evaluated the weight distribution, and fine-tuned the clock until it kept perfect time. What sets Scott apart is not only his knowledge but also his integrity. He takes the time to explain what he's doing, answers questions without making you feel rushed, and genuinely wants your clock to continue running long after it leaves his shop. His attention to detail and commitment to doing the job right are evident in everything he does. Today, both of my family's treasured clocks are running beautifully. Seeing my grandmother's clock keeping perfect time again is something I honestly wasn't sure I'd ever experience, and I couldn't be more grateful. Thank you, Scott, for your patience, your craftsmanship, and for treating these family heirlooms with the care and respect they deserved. I recommend Clockwise without hesitation.

Expert service. Scott is very knowledgable. My grandfather clock is working better than it ever…read morehas.

Sent a very rare and damaged pocket watch dial to Dennis for repair. Dial had multiple cracks and…read morechips. Dennis repaired the dial to like new condition. He does high quality work with solid attention to detail. I'm very pleased with the result.

Brought my Elvis clock over hoping there was a fix to get the clock ticking again and his pendulum…read morehips swinging too. The clock is probably close to twenty years old and had been alternating losing time for a number of years, intermittent hip swinging, or neither working at all. Dennis gave it a look see and determined just as I thought, that it needed a new mechanism. Sounded like a simple enough fix, which he confirmed, however that new part is super expensive. He suggested if a new clock is available online that's less than the cost of a fix to go that route. A quick Google and bingo, it would be more than half the cost of what that replacement piece would be. He could have not even offered that suggestion, but he's an honest broker. In my book, that's priceless!

Repaired a gold necklace for me. Great guy, great prices…read more He's personable and clearly cares about doing good work. Highly recommend

While quick, when I returned for my bracelet it was thrown on the counter in an effort to get me on…read moremy way to help another customer, No bag, no cleaning, no testing my clasp to tell me what was resolved & ensure I was happy. Disappointed as I've had very positive experiences in the past.

Fast, friendly, & efficient service. They charge very reasonable prices for jewelry repairs.read more

Awesome service, Great prices, Quality jewelry, Wide range / selection of new and custom inventory…read more thank you guys for sure a upbeat attitude and all around positive experience Sosten @ Love and Respect

What a great experience! They are very honest and professional. Originally tried to fix my watch…read morewhile I waited but needed more time. Was done in a very timely manner. This will be my go-to place for any watch/clock repairs. Thank you

We have a family cuckoo clock that hangs on the wall which we had bought on a trip to Europe over…read more50 years ago. It is a European clock with the original Dutch movements. A few years ago, it started to develop problems, running erratically and with the 2 drop weights which power the clock occasionally descending unequally. The time could be off by large amounts, even a few hours. In Dec. 2020, Clocktiques sent a technician, Jason, to our house. We told Jason the history, including the age, of the clock. He claimed that the problem was principally due to the fact that the 2 drop weights were not identical and he made an adjustment. About 6 months later, the same performance problems returned. I left my clock at Clocktiques for approximately 2 months and was charged a few hundred dollars for the repairs (I note that the charge for Jason's previous work was not reimbursed). For a few months the clock functioned well, but over the next couple of years, the issues not only returned but became worse: the clock would stop completely every few months, or so. I called Rick, the owner. I then dropped off my clock for several weeks at Clocktiques. They checked the clock and told me the issues were resolved. However, the problems returned. I decided to look for a different repair shop. In Sept. 2024, a shop in Raleigh told me that my clock needed a major overhaul. They opened up all of the internal workings, including repairing/replacing some of the bushings. The technician said that the serious problems had probably been present for at least a few years, and possibly much longer. After about 2 months in the shop and charges of a few hundred dollars, my clock is now running fine (and is under lengthy warranty coverage). I called Clocktiques demanding an explanation, but Rick was not able to provide one. I am deeply disappointed with the service I received at Clocktiques. While the shop carries an attractive and catchy name, my experience suggests otherwise. This is reminiscent of your taking your car to the mechanic when you hear a loud noise from the engine. The noise goes away for a while after you have paid a large "repair" bill but, then, months later, the car stops running as you find out you what you had actually needed was an engine overhaul in the first place.

Service/repair was thorough and turnaround time was quick - less than 1 week. Mike is very friendly…read moreand knowledgeable. My sewing machine runs great!

Mike was very helpful in suggesting problems with my 3 year old Singer machine which had a needle…read morethat had broken multiple times with straight stitch sewing. He adjusted the needle position and the charge was very reasonable. He called back after I took the machine home and between the two of us determined an additional problem with the way I was threading the machine. Anyone who has one of these newer Singers has to be very careful that the threading is done properly or the tension will not be correct and can cause the top thread to collect in the bobbin case.

I was in the area getting lunch nearby and I noticed all the pretty jewelry in the windows and…read morewanted to see what was inside. They have beautiful pieces inside with many selections. I saw many pieces I could have purchased.

I've been going to Wentworth and Sloan for probably 15 years now…read more They are the only people that I take my jewelry to since I've started going there. I highly recommend anybody going to them. They do a great job on everything I've ever taken to them to have done whether we have been something sized or something repaired. And they're always happy to clean any of your jewelry anytime you like. I recommend everybody to go check them out.

Very knowledgeable about diamonds, wide range of inventory and the customer service is…read moreoutstanding. I love going to Johnson's! it's a great field trip!

Customer service is the absolute best. They were not able to repair my glasses, but reached out to…read moreanother vendor for me. And while the glasses were not able to be repaired the service received was appreciated.