Highly recommend Steri-Clean for biohazard cleanup needs. They helped us through a tough time…read moreemotionally, their specialists Taylor and Casey were very knowledgeable and easy to talk to. Thank you!!!

This company does not provide the service that they charge the insurance company and customers. The…read morecontract signed was to remove items that were contaminated and move personal items to a safe place for family members to remove. This company only removed bed and clothing on floor and left the hazard and remaining items in the room for the family to remove and said it was safe. Do Not Waste your money and time dealing with these liars, who will argue with you when you have concerns about having to remove your loved ones items that were left by this company in a contaminated area.

During the past few days of this Texas arctic blast, we had a frozen drain pipe that began shooting…read morewater out of our washer, spilling onto the porcelain tile floor and around the corner into the living room - causing minor damage to the engineered wood floors. We were referred to CWF by A#1 Air. Project Manager Oscar showed up to assess the damage later that same day (Wednesday, Jan 17th)and walked us through the process. During his time here, we contacted our insurance company to file a claim which was initiated within 20 minutes with a representative over the phone. Since Oscar was present, it facilitated communication. Oscar gave us a two-hour window between 8am and 10am and said that we should expect to receive a call from dispatch informing us that they are on their way. He also took a series of pictures before he left so that he could inform the crew of the events that transpired. On Saturday, January 20th, the mitigation crew removed a portion of the engineered flooring that was affected and promptly placed industrial fans on and around it. They informed us that they would be back to pick up the equipment (in 4 days) after the area has completely dried and answered any questions we had. Kris, Sheldon, Gabriel, and Oscar were professional and knowledgeable - explaining everything about the process and I appreciate the time and patience they took on a Saturday morning to help us. We are going to go with CWF for restoration as well.

CWF restoration was a nightmare. There were different crews in every room and different crews every…read moreday. They didn't talk to each other, thus the work was inconsistent The project manager Colton Hayge was a liar and a con man. The work was shoddy and undone. Colton refused to finish the work and then threatened to place a lien on my house if I didn't pay in full. I had to hire a different contractor to complete the job. The only good thing was the boss of the boss of Colton in Chicago finally agreed to my terms and the contract was complete. Beware this company is the worst

Two years waiting for remodel of house when told 6 months. 5 different project managers. Use my…read moremoney in other projects. Refuse any update

We had water damage from a broken pipe. They did a great job extracting water from under the wood…read morefloors and walls. We felt confident they would do as well with restoration. WRONG!! For 3 months they did nothing. Landon would come by with floor samples of poor quality. We found the wood flooring we had but they wouldn't use it. Our bathroom cabinets were reinstalled horribly uneven doors wouldn't close . It looked like Dr. Guess style The drywall had huge bumps and other major problems. We were afraid to cancel our contract and be sued. Once we hired a construction manager we thankfully had the contract terminated. We hired another company who fixed it to the original condition. It cost 4 times what we paid TDR. Eric was yelling at our construction manager and me. He was very rude aggressive and dismissive of my concerns. Don't hire them. It was a nightmare. They wanted to replace our door trim with cheap narrow wood. They were pushy trying to convince is to use cheap materials on our 700k house.

Do not use this business for fire damage. They will tell you reasonable pricing then upcharge…read morecosts by the thousands. Deceptive tactics at time when people are at their lowest.

From the owner: Our unwavering commitment to customer satisfaction with rapid 24/7 emergency servicesread more

These guys are the best! Our church needed an emergency cleaning on a Saturday and the owner,…read moreChris Tucker, personally came and cleaned our church. Chris is highly knowledgeable, customer service driven, and does it right the first time. In my experience, attitude reflects leadership. Simply put, I highly recommend Chris Tucker, his team, and PuroClean. Thank you Dickie Edwards with PuroClean for the referral!

Im an insurance agent and have been attending the CE classes that Puro Clean has been offering for…read morea few years now. Chris has been the best CE instructor! He's very knowledgeable and I have learned so much about mitigation and how claims work behind the scenes. I really appreciate all that him and his team do for us. Apart from the great CE classes, they do excellent work too when it comes to claims and property restoration. I have been referring my customers to them when they experience a loss. Thank you PuroClean!