Visit golden nuggets casinos. We got the ice cream and cake. Ice cream is good even we got rain but it's not so cold here. Son got cake idk the name and he likes it. read more

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Rocky Road? More like Moldy Road (and the manager drove the bus right over customer service). Bought a $4 Rocky Road candy bar at The Chocolate Box inside the Golden Nugget Casino. One bite and it tasted like mold/mildew. Not "I prefer dark chocolate." Not "too sweet." I mean straight-up damp basement vibes. Two people each took one bite and immediately stopped. That candy bar was bad, period. I didn't act like a lunatic about it, either. They had a line, so I waited until the store wasn't packed and came back when it was calmer. I politely explained the issue and told them I didn't want a refund, I just wanted a replacement candy bar. Easy fix, right? Wrong. This was handled by the manager, and the customer service was basically: "No." She had me standing there while they spent 5-10 minutes hunting around for expiration dates like that was the whole story. Then she comes back and says it "wasn't expired." Cool... except it still tasted like it had been stored next to a wet mop. When I explained again that two people took one bite and it was clearly spoiled, the manager's response was: she can't do anything because I "don't like the way it tastes." Ma'am. This is not a taste preference. This is a quality control problem. So I left the Rocky Road bar there and walked away. And then... the best part: as we walked by again, the manager was still pulling the same candy bars off the shelf. Which is it? If nothing is wrong, why are you removing them? If something is wrong, why did you refuse the simplest resolution imaginable? Then she's complaining that I was just trying to get another candy bar because I didn't like the taste... while actively yanking the "totally fine" candy off the shelf. The contradiction is almost impressive. If the manager treats customers like this over a basic, reasonable request, I have zero confidence in how this place handles anything. The Chocolate Box is overpriced, dismissive, and apparently willing to gamble with food quality. And no, I'm not betting my stomach on it again. If your manager's solution to spoiled food is 'it's not expired,' you have a training problem and a product problem. 1 read more

Big back activities and I don't regret it. The red velvet cake infused with cookies & cream, THE END! phenomenal!! Customer service was amazing & they definitely entertained my curiosity & creativity by letting me blend the two shakes to create an epic one! read more

The Chocolate Box - Cake pop of the red velvet nature - Candy Stores Near Me - Biloxi, Mississippi

The employees were so rude! For no reason, they were angry at every customer. The place is overpriced and not good. I love anything sweet so when I give a dessert a bad review, it's seriously bad. My teeth couldn't penetrate the cake pop, when I cut it with a sharp knife and showed it to the employees, they said it was suppose to be hard. A cake pop hard? I call that a jawbreaker. No refunds given, even as the watched me throw it away. The ice cream was Hershey's. They had grocery store labels. Nothing special here folks. Don't waste your time. read more

The Chocolate Box - Grocery store containers of half gallon Hersheys ice cream - Candy Stores Near Me - Biloxi, Mississippi

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If you are looking for a sweet treat this is the perfect place. Their hand-crafted milkshake are delicious. It is inside the Golden Nugget Casino 2nd floor. read more

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Service was great . Just as it was pictured . Delicious! Will be back with a hunger for ice cream !!!

Rude, aggressive, and poor manners describe the service at this place. The customer definitely does not come first. The ice cream looks like it was purchased at the supermarket and put in the case. I left with nothing after a rude interaction with the guy at the counter. To be fair, the homemade chocolates did look really nice. Get some better employees and you might get better reviews. read more

Milkshakes are the BOMB.COM! My review is really a 4.9. I didn't enjoy my brownie. However, the key lime and cheesecakes were delicious! The staff was very friendly and accommodating to my daughter's nut allergy. read more

The Chocolate Box - Brownie milkshake - Candy Stores Near Me - Biloxi, Mississippi

I knew this place would be trouble for me when I saw that it had been tactically placed near the elevator and between me and my room. I confirmed that it was by stopping there once a day to grab some treats. The chocolate was high quality and fresh. The price really isn't that bad when you consider the quality and the size of some of the pieces. If you're willing to drop a buck for cheap chocolate at the grocery store checkout, then there's no reason to not spend a couple extra for a chunk or two of pure bliss. I highly recommend the cashew brags, whose creator I praise and curse with equal measure. read more

The staff was extremely nice and helpful, sadly the shakes are not that good and very pricey. We had the pecan shake, the shake itself was not as sweet which is a good thing considering how decadent it is, but it doesn't go well with all the syrups and sauces that go with it. The pecan pie was very dry and stale. Did not try the chocolate but heard good things. read more

Won't even let you pick a different flavor of ice cream for your shake. So we ended up leaving and not getting one at all.

The chocolate here is delicious, but the enjoyment of its flavor is hindered by the ridiculous prices. I'm fairly sure because it's placed within walking distance of the casino, they expect you to hit a jackpot before being able to afford some chocolate delights. read more

I gave one star because the guy I interacted with was pretty rude. I stayed at the hotel and my niece asked if she could have a glass of warm milk before bed, so I went down to The Chocolate Box to see if they could do that. Didn't seem like a big ask since they make milkshakes, but I was met with a bit of an attitude when the guy told me no. I was a little shocked by the way he said it, and I even asked to confirm that he said no to make sure I heard him right thinking the attitude might have been a joke. It wasn't. He was just all too happy to say no. It's fine if they really can't do the milk thing, but it's not good business to be rude to customers for no good reason. read more

The staff can be fairly rude. It is required to have an i.d. to pay using your debit card for a popsicle or anything.