I never received an email and I've been waiting!!!! Regardless, you can't return any of my numerous…read morephone calls?????????? How about referring me to someone who could help?????

Hired The Fireplace Guys to inspect two gas fireplaces at their price of $300 each. What was…read moreincluded was unclear, but Derek gave pushback when I asked for clarification. It was a red flag. Jason showed up over a month ago, and the glass in one shattered during the process. I've been calling in an effort to get a repair, and Derek answered a few weeks ago and was beyond rude. They have not answered calls since. It's been a while since I've encountered such an unpleasant and unprofessional business. I don't recommend The Fireplace Guys.

We are absolutely thrilled by the quality of work, the professionalism, effort and courtesy of the…read morestaff at Sweepnman Chimney! From the moment I met the estimator Stan, I could tell by his professionalism and willingness to answer any and all of our questions that we were hiring a winning team! Meghan and Natalie at the office were always courteous, timely and extremely helpful with all the scheduling, billing and questions we had. When it comes to workers.....well, I don't think you could ever get a better combination than Chris and Anthony. From start to finish, these guys were at it all day long. They were always friendly, courteous and willing to answer any questions we had. From the massive staging construction, the crown and brick removal, to the beautiful rebuild and complete waterproofing of our chimney...these guys were extremely efficient and worked very well together....it was impressive to say the least. The color matching of the new brick and mortar to our existing is incredible. The craftsmanship and quality of work is second to none! The cleanup was impeccable and we even got a beautiful report with construction pictures to keep for our files....you can't beat that! We will definitely be hiring Sweepnman again for any of our chimney needs.

Very expensive. 2 very young kids showed up to sweep my stove liner. Then one says that I should do…read morethe boiler flue as well. I considered it thinking he already looked at it. When he looked at it, he said "oh no, can't touch that". Meaning, he was ready to upsell me before he even looked at it. This company has nice shiny red trucks. Who do you think pays for them? Watch the upsell and get multiple quotes.

Great service quality and friendly customer service, at a very reasonable price! Would highly…read morerecommend

Duran Chimney fixed my damper with a new, more energy efficient model. The quote was fair, and the…read moreowner is a super nice guy. I feel like this is a great business to work with if you need help for your chimney; good work!

American chimney sweep installed a gas insert and it looks and works amazing. They went above and…read morebeyond the call of duty to make sure it was perfect. Now my family and I sit in our nice and cozy room at night wondering I we went so long without on. It lights up the space. Thanks again ACS! Job well done.

I called as they are an authorized dealer for Pacific Energy fireplace products. I have measured…read moreand know the product I want, but to provide an estimate of installation costs they wanted to charge $150. I have no idea if this company provides a cost competitive estimate, and I am certainly not interested in paying $150 to roll the dice to find out. Awful practice.

That is his mode of operation to comfort you that they will not take advantage of you by stating…read morethat you do not need all that work. In my case, on June 30, they came out to repair a couple of cracked joints in my chimney. They were claiming that this was the suspect of the leak in my chimney. All else is fine. About 20 minutes of work for $250 dollars. I implored them to please inspect, with their ladder the very top of the chimney since they were there. I have a chimney cap screwed over the bricks. They insured me that everything was fine. I was happy. Well, the wind storm we got a few weeks ago damaged the stack exhaust pipe. I had to go on the roof to replace the boot/flashing. After I was done, I noticed that the cement on the very top of the brick had a major crack circling the entire chimney. Now I know where the leak is coming from! I called NS Chimney and when I finally got in touch with Ray, he claimed that he could not look at this until the Spring!!! I have to go through the entire winter with water leaking down my chimney. I am not impressed with their customer service nor WHY THEY DID NOT SEE THE PROBLEM WHEN THEY WERE HERE! I am just stating the facts. I have a significant separation of the cement from the brick and they did not bring this to my attention. Nor would they back up their work. You can make your own judgements whether you should employee a contractor like this. They should honor their service and fix their mistakes.

I contacted North Shore Chimneys after another chimney company inspected my chimney and advised me…read moreI needed ~ $ 4000 in repairs. Suspecting that they were selling me a load of goods, I contacted my furnace company and asked them if they knew of a chimney company in which they had full confidence. They recommended this company. The company is run by Ray McClellan. Ray came by today, inspected my chimneys, and advised me that *none* of the repairs the other company proposed was in fact necessary. North Shore Chimney's inspection cost twice as much as the other guys'. What you get for that extra money, however, is not only 20+ years of experience but also impeccable integrity. In my case, the latter saved me close to $ 4000.

The manager, Greg, was great! I found him polite, clear and responsive- and prompt in his…read morecommunication when answering my many inquiries while we narrowed down our choice. Ultimately, we chose the Escape 35. It's beautiful and toasty. We used our own contractors for gas lines and electric which was the only glitch in the process, but I worked through it and we love our new insert.

Never used them before. I now have had a gas insert fireplace for many years now. Our fireplace…read morewas cleaned when the gas insert was installed by Sunline, who are no longer in business. They used to be on route one and were wonderful to deal with.

Brandon, our technician, was very thorough, kind, and walked us through all the inspection points…read more He also took photos of the inspection to help show us the condition of the inside of the flue. Timely arrival time; he called ahead to let us know he was on his way. Would recommend!

We highly recommend Dave's Chimney Service. Our chimney was in need of repair, to say the least…read more Dave came to inspect and estimate the repairs needed in detail. When the repairs were started we had daily updates. The crew was efficient, friendly and took great care for our roof, gutters and property. What a truly great team. Ann & Rich Medina Peabody

The service provided by Manny and his crew was absolutely first rate in every respect. They…read morereplaced the roof on our garage, installed gutters, and cleaned the gutters on our house. Manny updated estimates as needed. There were no surprises. The crew's work was excellent, and their clean up every evening and at the conclusion of the job was great. They exceeded all our expectations. We highly recommend them.

N way try to scam me . Ask about a leak and said he would save me money be doing half the roof and…read morethe person who installed them did it backwards. The it was leaking for the skylight window . Scammer, don't trust this guy

Brett & company recently installed a wood burning stove into my fireplace…read more They arrived early, professional , personable, costs were more than reasonable. Above all , important to me, they were neat, if I was not there to see it done there would not be a trace to follow. The chimney liner, the flu plate replacement and the installation was done quickly without a ' hitch.' The stove is much more efficient than the fireplace, too. A-Z is highly recommended, I am a fan. RC ,Gloucester, MA

We have had a couple different companies come out to sweep our wood stove insert since our trusted…read moreone retired, and they were pretty useless. If your chimney sweep is not taking the whole stove out in the process, they are not doing you any service! The A-Z team was very thorough and was able to show us the condition of our liner and some issues ignored by the previous so-called inspections so we were able to get all of it addressed to prevent future problems. They also went above and beyond to get to the bottom of our stubborn damper handle, getting everything working smoothly again. Pricing is reasonable, and the guys were neat, friendly, and really cared about doing the job right. After the cleaning, we had them install a new liner and our stove is back to operating efficiently for the first time in years. Highly recommend A-Z Chimney Sweeps!

They never came back and finished my job. I was very disappointed in them because they were so…read morenice

Misleading information, not customer friendly. Not knowledgable and unreliable. Came over,…read morediagnosed problem with chimney, charged over 150. an hour and never got back to us with the solution they proposed. Made appointment and cancelled it at the last minute for the installation.