Contacted via email regarding replacing pipe on woodburner as well as assessing the lack of a boot…read moreon the roof (Home was purchased almost 2 years ago and didn't get maintenance as much as it should). They responded within minutes and were out in a week. We were scheduled 3 weeks later so all materials could be ordered. He showed up on time and was always in communication. Pricing is fair and does quality work. Chucks will be getting our yearly maintenance and any call in between for us.

My Dads chimney was completely clogged with creosote. Mine was relatively clean. Was advised mine…read moredidn't need cleaning. My Dads chimney (25 plus feet in length) was restored to a like new condition for under the $475 estimate. Another service Jamison's Chimney Sweep told me my chimney needed a $2000 chemical cleaning and my Dad's Chimney needed busted out and replaced. Couldn't rate Chuck's higher.

Jamison's was my first experience with a chimney service and it was great. I had the…read morechimney/fireplace at my new home inspected and cleaned. The serviceman was professional, knowledgeable, and very neat with his cleaning. He gave us a detailed report and the fee was reasonable. Very pleased with Jamison's.

Sent pictures of my chimney and my Dads to Jamison's. Mine was very clean my Dads clogged with…read morecreosote. Jamison's said mine needed a$2000 chemical cleaning and my Dad's chimney needed completely replaced. Hired Chuck's Chimney service. They inspected and said mine didn't need cleaning. Cleaned my Dads completely for $400. His flue blocks look brand new and is clear of all creosote.

Great service and very friendly ! They came and done some work to get our fireplace and chimney in…read moreworking order. Very happy with the work and the cost was much less than I expected. Would for sure recommend.

After a complete level two inspection and cleaning, I am completely satisfied with the service…read more Arrived promoting as scheduled. Only recommend necessary repairs. Friendly speedy weekend service I appreciate. Will recommend to others.

I called Jon over the holidays and he had me set up within days. I needed an inspection and he gave…read moreme a combined rate for two fireplaces. Normally $95.00 per fireplace he inspected both for $125.00. His guys came over literally at 0800 on the minute like I asked. They helped me with some questions about my fireplace that weren't even in the scope of their job that morning. Super helpful and responsive. I recommend them.

I contacted this company on 4/30/14 for a quote on repairing a wood burning fireplace that a home…read moreinspector had noted had a couple of issues. Initially the owner (Jon Law) of the company wanted me to pay $150 to have the chimney cleaned, when I had simply requested a quote, knowing the work would likely involve the chimney liner be replaced, so having it cleaned would be silly. I reiterated that I needed a quote on work, not a cleaning, and he continued to pressure for a cleaning. Eventually, after telling me he would only give quotes to certain Realtors, he agreed to give me a quote for $95, which would be applied to later work. Finally! The tech who came to do the inspection was polite and courteous, and when I offered to pay him, he said the owner would send me an invoice. The owner then sent three text messages within an hour in efforts to get his payment. I'm a Realtor, I cannot always respond immediately and repeat texts are a very rude practice. I paid him the same day, but despite his demand for instant text response, he was unwilling to answer calls or texts for 5 days afterwards to let me know how long the quote might take or how the inspection had gone. When I could not get a response from Dr.Clean Sweep, I got a second quote from a company in Nashville (Ashbusters- which was free, prompt, and everyone was very polite), only to find out that the work Dr. CleanSweeps had proposed to do was not going to be up to code at all. Ashbusters in Nashville refused to do the same work he offered, even for more money, due to safety issues. I called Dr. CleanSweep back on 5/13/14 and 5/14/14 to discuss these issues, as well as texted asking for a response, and received no response at all until 5/19/14. After continual lack of responsiveness and rudeness from the owner, I opted to give up the $100 I had already paid Dr. CleanSweeps in favor of Ashbusters. The job in question was over $4000 worth of work, and had Dr. Cleansweeps been courteous and responsive, I would have given him the job without question. I am always very loyal to my contractors, when they are good. This job could have resulted in this company earning all of my business. Instead, I will recommend Ashbusters in Nashville.

Subpar service, did a chimney inspection and tuck pointing in the firebox during home inspection,…read morefirst rain the chimney leaked and their response was "we couldn't have know because it wasn't raining during the inspection". A year later the tuck pointing is flaking off inside the firebox.

If I could give this place no stars I would, why did would I say this is because they could have…read moretold me as a customer hey we don't want to do the job. Here's what happened in my horrible customer experience. I waited for an appt. from 11am-3pm by 4:30 I call today 02-9-22 and the owner James calls Jim to ask why I've had no update or follow-up on my appt. they confirmed the previous day. I over heard Jim say very clearly "Kiss my @$$, I don't want that job anyway". I then heard James state watch your mouth the customers on the line. Eye opening experience, I just stated the same thing back I heard you loud and clear and hung up. James calls me back to apologize on my voicemail and say his guy was having a bad day. Yea ok if that's acceptable, I'm Good! I won't be rescheduling the potential appt. for Friday. But Is this how you treat customers? Don't waste their time! Just keep that bad energy no excuses. Professionalism is Priceless please find integrity instead of excuses for customers who just want good work completed!

I used this service yesterday to have my wood burning stove inspected and cleaned. The gentleman…read morewere on time, professional, polite, honest and definitely knew what they were doing. I was extremely impressed and will continue as a customer. I highly recommend this company. Phenomenal!

Great cleaning & Inspection, on time. However, near IMPOSSIBLE to contact for follow up info,…read moreBill/Bid as promised. Promised info. in 24 hrs, took 3 days with incomplete info received. Not great for RE inspection contingency time constraints.