always have a wonderful experience at this store. The women are helpful and kind. And almost always…read morehave what I'm looking for whether it be beautiful little sweaters, or little bubble outfits each holiday. Also love their shoe store!! The brands they carry are worth the price!

I've had the worst experience with attempting to resolve an issue with my online order. I received…read morea jumper with spots all over the front and they refuse to respond to my emails or handle the issue despite all efforts. So I'm sure this place is great, until you have an issue and they refuse to respond to you, let alone make it right. I would NOT recommend taking your chances on this place. Very, very disappointed in their customer service.

Did not say my order that was paid in full would be refund if I did not pick up on assigned day the…read moremanager could not be be bothered to help locate the refunded merchandise. Really piss poor service. Do I need to buy here NO and this makes it harder to want to. Especially when this store closes at 7pm.

This is my favorite Carter's location, the staff is always friendly and helpful. I came in here on…read moreSaturday, 8 days before Christmas looking for matching family PJs so we can take cheesy family photos on Christmas morning. I wasn't expecting to find any, given that it's almost Christmas, Charlotte the sales associate was able to find the sizes we were looking for in the back and help me with a return. She went above and beyond. I will be shopping exclusively here from now on for my toddlers clothes.

I love this place. Great selection and prices, and if you sign up for their email list, you get…read moreeven more discounts and specials that you otherwise wouldn't have the scoop about. I can buy a ton of clothes for about $35-40, where at any other store you might get a few outfits. Only drawback is that the place gets pretty crowded on the weekends... kids running around everywhere, etc. and the lines can be kind of long. Definitely worth it though - my kid goes through so many clothes it's ridiculous to buy new!!

Very attractive, fun store that is terribly overpriced. The sweatpants, for example, were all…read morepilled up but cost more than what I almost always buy them for brand new at the end-of-the-season sales, which are going on right now, just as this store is having its Grand Opening. There is a ton of selection, but the amount of wear on the garments is just not ok with me. The sale items are a joke. 10% off is almost nothing when it costs $10 or less. I'd definitely say it's far more prudent to simply buy new on sale or check out the competition. Love the concept, but the prices and state of the clothing make it a definite no-go for me. Go.and check out the dollar holiday bins for Christmas gear but, otherwise, not a win in my book. 2.5 stars for being bright, clean, fun organized store for kids.

This place is great. I always find nice clothing in here. Its very well organized. Highly recommend.read more

If I could give 0 star review I would. I have been coming him for a while bringing clothes n toys…read more Even brought my mom from 2 hours away to sell items here. I went to sell a toy n called not even 20 minutes after leaving if I could get it back bc my child wanted it back. I was told it would be found n separated with a note n I would have to pay back what they gave me n I agreed. Went to the store the nxt day bc they where closing when I called. They ended up loosing a piece of toy set and expected me to pay. I told them I'll pay u when it's found. No one looked for it but myself and partner. Owner was called n seemed like he was going to help by saying he would personally look for it until I asked can I take my toys bc my child wanted it back. He disrespected me and started talking bad about my child when it was uncalled for and then threatened to call the cops. I said I just want the missing piece n I will gladly leave but I also won't pay for something that was lost in ur hands and I didn't get paid what they wanted me to pay back. The employees working that day were helpful n I understood it wasn't on them because they weren't there when I sold it. But very rude owner n will not be taking anything to sell again. Kid to kid has the friendliest staff and do cash and store credit as well.

One of the things that I have been investigating, Richmond is various different thrift stores over…read morelast few years. This one is interesting because it has an eclectic selection in a really small space. They also have excellent sales and discounts. Additionally, everyone that works there was really willing to help. I will definitely go back.

I always find something I didn't know I needed! Recently I bought 8 dresses for $2/each. It's…read morepretty packed in here so come with patience to hunt. Staff are very nice and helpful.

This is the best and most organized thrift store I've ever been to. It is so clean. Also, the…read moreemployees are all so nice and helpful. Just a great vibe in there. Upon entering, there were lots of well-priced furniture pieces. The clothes and electronics are towards the back and they have 4 fitting rooms. My visit today was for books and they had a nice collection for adults as well as children. Books will have the price on the spine; otherwise, it is $1-$2. They also have lots of movies and music CDs. Overall, it was a great day of finds.

The hours are tricky, so always check in advance, but the prices, selection, displays, and…read moreorganization are tops. What a pleasant experience! The service is great too, always kind! Great selection of toys and books for lids, though limited kids clothing, which is the only negative. Great monthly tag specials, and great prices overall, thought hey did go up slightly recently. Shop the tag sales, and you'll come out with a bag full of great finds for less than one sale garment at the regular store.

My family's things got destroyed beyond repair and had high value items stolen as they have little…read moreto no help on the sales floor to keep things safe. Will not be using them to sell my items any longer. I've never been treated poorer as a consignor and my last sale I lost a LOT of money due to damage and theft.

Nicely organized thrift store with some decent prices. The jewelry was high, but the china and…read moredishwater were marked fair. There was a lot of furniture, clothes, and books as well! Typical thrift store - volunteers get 20% discount.

Stopped by today and found a great array of selection. Pricing was fair, some things are more than…read moreyour standard thrift, some things equal, and some things are less. However I'd say most things are still less than your regular Goodwill. I adored the book selection here and would have loved to stay and search more. The young lady who checked us out was super sweet.

Came here to try some mall Chinese food at China Garden, rated as one of the top spots in the area…read more Upon approaching the counter, we were greeted by a pleasant young lady who walked us through the items they had and offered us samples to try. We settled on the Bourbon chicken, orange chicken, and General Tao's chicken with lo mein. They had a Bourbon chicken daily special with veggies for under $8.50. We got the three entree special for under $12. The chicken dishes were each really good and fresh with each having their distinct flavor profile. All in all, really good "mall" Chinese food that I would come back to when in the area.

So many stores for alt people!! (Hot Topic, Spencer's, EarthBound, Box Lunch, etc) They also have a…read morecolorful food court with places like El Molino, Chick-Fil-A, Happy Yappy Boba, etc. I recommend this place to everyone!! My favorite place in the mall is Barnes & Noble