American Eagle Outfitters is a chain store that sells women's and men's clothing and accessories. I…read moreoccasionally shop at this particular location in Ross Park Mall. As I shopped around the store, an employee greeted me. I thought that the selection of women's clothes was decent. I found two articles of clothing, a shirt and a pair of socks, to purchase. The checkout line was long, so I waited for several minutes. The cashier correctly rang up my transaction, and she said thank you and told me to have a great day. At home, I thought that the shirt was large and unshapely and that the socks fit well.

The absolute WORST customer service I have ever experienced (specifically dealt with Libbeth and…read moreMolly M on the Customer Service team). American Eagle has recently changed their return policy (nothing like it used to be), and I was out of the country on my honeymoon in the window when my order was to be returned. I called immediately when I got back from my honeymoon to explain the situation and got the runaround from several Customer Service Representatives that they were "looking into it" and they would get back to me. I never received a phone call back and instead, had to turn to leaving feedback on their app in order for someone to even respond to me via email. That's when I spoke to both Molly and Libbeth (via email), and they let me know that they couldn't find any calls or indication that I spoke to anyone over there. They said several times that they were unwilling to help me return the items and suggested that I go sell the items on Poshmark or Plato's Closet. They also said that they would not escalate the issue to a supervisor because there was no one beyond them that would be able to help. This is so disappointing coming from a loyal customer for the past 10+ years and it seems like they care more about their new "policy", versus working with a customer to try to arrive at a solution. I will certainly be taking my business elsewhere and hope everyone else does the same!

This store is huge and has a giant variety of Halloween items. It is definitely the biggest Spirit…read morein the Tri-State area, but also has a lot of empty space. I saw staff walking around but no one greeted us or interacted with us. The prices were high and nothing seemed like a good deal so I didn't purchase anything.

Very bad customer service! I made an online purchase and upon further investigation I found the…read moresame items for a lot cheaper at another online retailer not a problem I thought I will just return it but if you return the items via shipping they charge you return shipping! So I thought I will take it to the store. I took the box unopened, the sales associate was stacking merchandise and ignored me for the longest period. When she finally came to the register she didn't know how to do the return she called someone then said I need to wait for her manager and walked away. I waited 15 more minutes. When the manager finally decided to show up she couldn't return them either! When she finally figured out how, she said it will be a store credit! I wanted a refund and not credit for overpriced junk! Besides they were unopened toys not jewelry! The reason she gave was because I made my purchases via money wallet app and they don't give refunds only store credit. It wasn't the refund policy but how they treat people! No greeting no apologies no manners! If I could give zero stars I would! I'm not the kind of person who would waste my time writing negative reviews unless it's really an unpleasant experience. I'm never shopping from them again online or instore. I can't wait for the class action lawsuits start dropping on them because of their unlawful policies. I hope they will go out of business!

Kudos to the Claire's located in Ross Park Mall. This store is compact but they make good use of…read moretheir space. Towards the rear of the store there are 2 large clearance bins and in walls of the stores are filled with earrings, necklaces and various hand bags and accessories. I really like taking my tween sister to Claire's and letting her pick something out for herself. Almost everything is less than $20.00 and they have great sales like buy two of something get one free.

Gap is a retail-store chain that sells women's, men's, and children's clothing, shoes, and…read moreaccessories. Prices are moderate. I seldomly shop at Gap, but I decided to stop in this Gap store in Ross Park Mall. I did not find any regularly priced merchandise that I liked, but I decided to purchase two shirts that were on clearance. At the checkout counter, an employee promptly scanned my shirts and processed my payment. She kindly thanked me for my purchase. In the store, I had held the shirts up to me, and they looked as if they would fit my body. At home, however, when I tried on the shirts, one was too small and one was too large, although they were the same size. I concluded that Gap has inconsistent sizing. Well, I spent only $16 total on the two shirts, and I will donate them to charity.

Gapkids at Ross Park Mall in North Hills, Pittsburgh needs to hire people that have a better…read moreattitude and knowledge of exchanging items purchased online and exchanged for the exact same item one size up in store. The sales girl and floor manager would not listen to us and refused to exchange a pink jacket that was given as a gift online to my granddaughter for her birthday. I was really taken back by her attitude towards us and unwillingness to help us. She insisted we were unable to exchange an item purchased online that was a gift. I got this off their website when I got home: (Returning or Exchanging a Gift Did you get a gift that's the wrong size or color? We can help you exchange it for another item or a gift card). Clearly she needs educated about her place of employments policies. Unbelievable and ignorant!

This Five Below is a chain discount-store that sells greeting cards, children's toys, art supplies,…read morecell phone accessories, cosmetics, hygiene products, snack foods, clothing, tote bags, slippers, and much more. The front section of the store contains products that cost $5 or less, and the back of the store contains products that cost more than $5. When I shopped here, the selection of products was not what I really needed, because the store seems to be geared more toward children and perhaps young adults, but I felt curious to look around. I felt thankful to find one of my favorite cosmetic products for a reasonable price. The employees seemed to perform their jobs just fine.

The workers were disrespectful. The items were not worth more that 50 cents. The selection made no…read moresense.

Drove out to the shoppe on 68 and met Renee and told what I was looking for. She fixed me up and…read morewhen the flowers were delivered, the arrangement exceed my expections. I highly recommened their services. They deliver great selection, service and value

I ordered flowers for a colleague's funeral for his grandmother and they sent the most hideous…read morearrangement. I called and requested a funeral bouquet for $100 out the door, said no greenery, short, tight and lots of blooms and they epic-ly failed. Additionally, they randomly added two blood red carnations, and the overall bouquet was not even worth $25. So disappointed. Remember, people/clients are trusting you with something very important. Make an effort to please the bereaved. Two thumbs down.

I loved the jewelry and the Swarovski Crystal items. The Manager went out of her way to help me…read moreand was a pleasure to deal with.

Beautiful stuff! But i didn't buy anything because the sales woman was so rude and offensive.read more

Insanely high prices for cheaply made t-shirts. I was also told my mask wasn't up high enough on my…read moreface. Lol! I guess they were one of the brainwashed employees considering it's a generally harmless virus and that masks don't even work. Silliness.

I have absolutely nothing bad to say. This location is amazing and the manager, Shane always does…read morefar more than any other retail manager I have ever encountered. They don't suck here. Buy shit from them and treat them well.