I visited this location, along with the Ross Park and South Hills location and man am I…read moredisappointed. I came in to book rentals for my wedding next year and the service that I received from not only the regular employees, but also the store manager was absolutely disgusting to say the least. In the past, I hadn't had many bad experiences with this location but they seem to have cleaned house and completely redid their staffing. Josh didn't seem to know what he was talking about, Mike wasn't very helpful and couldn't give me direct answers to any questions, and the manager Jenn on this specific visit was just very rude and passive aggressive. I went in with my fiancé knowing exactly what we wanted, as we had spoke with someone at a bridal show in January and had randomly visited the South Hills location during a shopping trip about a month ago and decided to actually look at what was offered for rental packages. We were very pleased with what was offered and just needed to make sure that our groomsmen were okay with renting what was going to be needed and see if everyone actually needed to rent all of the pieces or if they had a suit that was similar and just needed a shirt, vest, etc. When we went to the Robinson location, we spoke with a few people, including the store manager and she brushed off all of what we had wanted and made our plans sound small and stupid. We ended up not booking with Men's Wearhouse and went to Top Hat Tuxedo in Fox Chapel, where we were met with overwhelming support and kindness - unlike this location. I can tell that the manager walks around on a high horse and i'm not sure why. The store was dirty, the staff was undertrained, and the manager was rude. I hope other people have better experiences than we did, but yes, a 1 star from us, and some advice to any engaged couple seeing this - DON'T BOOK HERE. The manager will make your feelings and ideas for YOUR wedding feel invalid and small. It's your wedding, not hers and not her employees. If they treat you the way they treated us, go somewhere better. Top Hat Tuxedo was great.

Washer and dryer works great but that lady that works there started to clean up and all the people…read morethere she looked at me and said here's a broom if u want to clean your mess up and it wasn't even my mess and isn't that her job to clean up that upset i won be going back made me VERY uncomfortable!!!

The store is big and has a Sephora inside. There is plenty of selection but the costs are normally…read morepretty steep. I didn't interact with any staff during this visit, but they are normally friendly.

Amazon return center was quick and easy. The employee was very busy but still quick and friendly. I…read morethen stopped at Sephora where I was assisted by Lexi and Jasmine. Lovely experience. The usual product I use was out of stock so they helped me find something comparable. I then browsed and found a new lip gloss for a reasonable price and have not put it down.

This store has pretty good customer service and selection. Old Navy has always been a good solid…read morefor basics that last with good care... some trendy stuff too - just evaluate the composition and style when purchasing. Lots of deals too - follow to get the most bang for your buck! Some stores have this super cool Integrated dressing room that knows what you bring in, and you can push a button to have someone bring you an alternate size/ color, etc. Hopefully they'll all have this soon as it is very helpful, and efficient, especially for someone who is shy to bother people

Let me set the scene: it's 2023, three years after I adopted the philosophy that leggings are in…read morefact pants. I've also spent the last three years working from home, meaning that I really haven't had a need to buy jeans in quite some time. But finally the day has come: I'm around people more often and leggings just don't always cut it, depending on the activity or setting. Bonus challenge: I've lost weight so I have no idea what size pants to buy without trying them on. That was the scenario I found myself in when I decided to go to Old Navy. Historically I was actually a loyal Kohls shopper, but not only were their sales minimal that day (i.e. this former regular had sticker shock) but only a single pair of pants I tried there looked decent on me. (Real talk, when your shape is too big for one size but too small for the next size up...it's a bad day for your self-esteem.) After that disappointment, shopping at Old Navy was a much better experience all around. The store felt brighter, less cluttered, and better organized. Bonus, Old Navy knows its audience: it has lots of signage around the store explaining exactly how each pant style being sold would fit/sit/flare/etc once on. I saved so much time skipping the styles I just have no interest in/know will look bad on me. I left Old Navy with two jeans and three shorts for a reasonable price (heck yeah, summer sales), and all of them fit better than the majority of items I'd tried on at the previous store. So yay: I once again have jeans for when I need them, and I have shorts for those really hot summer days too. (But I'm still throwing my leggings on when I can - they're the best!)

Duluth Trading Company is a retail-store chain that sells clothing, shoes, and accessories for men…read moreand women as well as some travel gear, tools, etcetera. This particular store is in Robinson Township. My husband for years has really liked their thick leather belts and their comfortable underwear, and more recently he has started to buy their shirts and bottoms. I really like their shirts. These products are so durable that they last for many years without getting holes, torn threads, or other damage. The prices are moderately high and match the high quality. During our past visits to this store, employees spoke nicely with us, offered assistance, did not pressure us to buy anything, and promptly and accurately rang up our purchases. In our most recent visits, my husband bought two pairs of shorts that cost only a total of $59, two casual shirts that cost a total of $80, and two casual pants that cost a total of $135.

I became a Duluth Trading Company fan back in the 1990s when I purchased their "tool boss" bucket…read morecaddy for my husband. It was great for keeping his frequently used tools organized and within easy reach. At that time, the items were geared for people working in the outdoors. Think of being outside working construction in Duluth, Minnesota during winter and the need for heavy duty work clothes and accessories. The company has greatly expanded since then to include women's clothing and miscellaneous outdoor items. This store is about an hour drive from my home, but was worth the trip to do some Christmas shopping. The building is behind the Robinson Town Mall, but easily found. The store is well lit and everything is attractively displayed and organized. The prices are on the high side, but I can say that what I have purchased from this company has lasted. The underwear is famous for comfort and always good for husband's Christmas stocking. As for me, I picked two of the long no-tug t-shirts for hubs to wrap up and give to me. I usually order online but a trip here was a great way to get things off my gift list. Sales staff were very friendly, except for one cashier who was impatient with how people lined up to checkout. She reminded me of the soup-nazi from Seinfeld. Lol, she'll probably be much nicer after Christmas .

Ashlee in the SHV location not only helped me but was kind enough to help me look through the…read moredeeply discounted racks to find something I haven't seen in awhile that I loved in my size! Very nice of her! However when I was in shoes a group of employees were bad nothing a new employee and were being jerks. Made me realize why I never would work there again. I do like the good deals but work on that please. I don't want hear gossip and bullying.

3.5 stars. Macy's is an upscale department-store chain that has locations across the U.S., and this…read moreparticular Macy's is in the Mall at Robinson. I have occasionally shopped here, mostly for women's clothing. Other departments, spread across two floors, include men's, girl's, boy's, shoes, jewelry, handbags, cosmetics, furniture, electronics, and home decor. Shelves and racks are fully stocked with merchandise. Prices are low to moderately high. My favorite brand here is Calvin Klein, but this time, their selection of clothing was smaller than I expected.

The customer service at this location provided to me by Courtney was just top-notch. I had to call…read morein for a couple things to be brought up to the cash wrap so that I could stop in quickly grab them and she was totally on the ball from start to finish. I love the store, it's so nice to be in a shopping environment where the biggest men's pants size isn't a 38. They've got great selection from name brands, and their in-house brand which is much cheaper but still of nice quality. The clearance section is always filled with good things to look at. Close to settlers Ridge, and it's really a store for big people, not fat people, but big people. I'm 6 foot 6, the perfect place for me to shop.

Overpriced with terrible customer service. Purchased the identical suit and pants at Macys along…read morewith three shirts and a belt for less money than they wanted for the coat and pants. Had an appointment, but they proceeded to help others arriving after me for 20 minutes as I stood waiting to be acknowledged.

Walked in today at around 12:30pm and spent 20 minutes looking around waiting to be helped…read more Honestly waiting to just even be acknowledged. Looked like some of the employers were helping others, while others looked to be standing around BSing with each other. It really upset me and my husband that we were not even acknowledged, even when some of the employees made eye contact with us. I've worked retail, but even if you haven't, a general courtesy "I'm with another customer but I'll be with you shortly" is proper protocol. I imagine no one from corporate will read this, but take heed fellow Yelpers. There's a handful of local shops to go to that I bet will give 10,000x better service like Surmesur, Larrimor's and Vestis.

As a former skate rat and current surfer, this place looked interesting to me when I walked past…read more(inside Robinson Mall), and I was enthusiastically welcomed by two staff members, and they showed me around and answered my questions. Very cool vibe going on in here ... Cheers!

I ordered a hat online last night (10/23) to be delivered to this location because it said they…read moreonly had one left in stock and I had been looking for the hat everywhere. I called today (10/24) an hour after the store opened to give them what I thought was a reasonable amount of time to get my order ready. The employee that answered the call was unpleasant, she didn't look at the order til I called, she kept saying things like "did you order it here? We get them ready as the orders come in, etc" but then after telling her why I placed the order she then confirmed it was ready after I had to tell her multiple times what the situation was. When I got there she was even more unpleasant (she was the only one in an empty store) she didn't ask my name or confirm order number and just plopped a bag on the counter and turned around without saying a single word. Horrible customer service & her superior should tell her that's not how you treat people! Especially when all they're doing is NICELY asking you to do your job, which shouldn't have to be asked of you!!