This small boutique had a lot of cute items but the lack of customer service was appalling. Some…read moreguest were greeted with enthusiasm and cheerfulness but no one even spoke to us as we roamed around. It was a huge disappointment given this is a local small business. My friend made a purchase and the cashier seemed annoyed we were even there.

Friendly and helpful staff. A great place to shop - or just look! I always enjoy stopping by.read more

We found this store while attending the holiday market going on outside. It's a nice general store…read morewith a wall of candies and other novelties. There are some candles including some salty ones hidden behind a flap which was funny. They had a beautiful bonbon bar near the counter as well. This is a two-story store so be sure to go upstairs for more goodies.

They have novelties and home decor. They are very nice about censoring adult humor items from the…read morekids. Don't forget to look upstairs there is a bit more.

Definitely not one of my favorite brick-and-mortar retailers. This is especially true if you need…read moreto drop off returns for Amazon, where they will have just one person handling returns, which means you'll be in line for quite a while. The seven people in front of me took 15 minutes. When you walk through this retail space, there is a plethora of sales signs everywhere and it appears that virtually everything is on sale. However, even with all these discounts applied, you are still spending top dollar. As I looked through much of the clothing and merchandise, it seems most of it comes from Vietnam, Cambodia, China, Bangladesh, India and Indonesia. At least the overpriced Yankee candles are made in the USA. Looking through the menswear, most of it is made in Vietnam, even the Levi's are made in Mexico in Bangladesh. The reason they get an acceptable three star rating is that everything is very well merchandised for the handful of customers in the store and the fact that they do have a Sephora. Other than that, I left empty handed after dropping off my package at Amazon. Informative photos included.

Long lines. Didn't know there was a staff shortage in this huge city... common sense Kohls.read more

Here is a clearer, more polished rewrite that keeps your honest tone but improves flow and…read morereadability: I have visited the new expanded location several times now. There are some things the store does very well, and some areas that are clearly struggling. First, the space is much larger than the previous location. There is plenty of room for merchandise, and they seem to have many kind volunteers working there. The furniture and home goods section is organized fairly well. However, the shelves are extremely packed with merchandise, which may be related to the pricing. Many items feel overpriced for a community thrift store, which likely slows down how quickly things move off the shelves. The layout is also a bit confusing. It almost feels like two completely separate stores. Furniture and home goods are on one side, while clothing is in a different area. What makes it more unusual is that you cannot pay for clothing on the home goods side, or home goods on the clothing side. You also have to go outside to enter each section. It seems like this setup requires twice as many volunteers and makes the shopping experience less convenient. The pricing on the clothing side is actually very good, but the organization is quite poor. I found high-end men's shirts, such as Brooks Brothers, mixed in with women's clothing. There were several other similar examples of items being misplaced, which made browsing more difficult. I have visited multiple times before writing this review because I hoped that, after the expansion, the shopping experience would improve. Unfortunately, the store actually felt more organized in its old location than it does now.

This is a thrift store and food pantry. I didn't go and look at a lot of the things there because I…read morewent to pick up an eBay order, but I went in the wrong side first, and they already knew why I was there and sent me next-door. That in itself told me that one hand knows what the other is doing, and it's obviously really organized. Second, when we went in the thrift store side, it smelled clean. On that side, they were super nice too, and my eBay purchase pick up was super smooth. Purchases that you make their go toward providing food for people who need services from the food pantry. Even the eBay purchases go toward that. I feel better about a purchase if something good comes out of it for somebody else too. That's important to me and my family. I highly recommend this essential part of the community!

I'd never been to this Goodwill since I live in Austin, but I was in town for a 5K and decided to…read morepop in after breakfast. The store was clean, well stocked, and everyone was super friendly. I was just checking to see if they had a TV table for my daughter's new apartment. She wanted to get her 55-inch TV off the floor, and they actually had two to choose from. Both were nice, but I went with the cheaper one. The employee explained how it works: rip off the tag, pay for it, put a "sold" sign on it, then drive around to the donation drop-off area where they bring it out and load it in your car. Super easy, exactly like they said. Everyone I talked to was kind, upbeat, and genuinely helpful. Not sure why this location has some bad reviews, because that wasn't my experience at all. Goodwill's always worth a quick stop, you never know what you'll find, especially if you like thrifting or just don't want to spend a ton.

I've been a Goodwill customer for several years, but recently, with the new changes, I took the…read moreinitiative to look closely at my receipt and realized that they are not honoring the 60% discount that is supposed to be offered on Wednesdays. Instead, they are only giving me a 40% discount on all items with the designated color tag for the supposed 60% off. I have two receipts from different Goodwill stores, and I did this on purpose to verify if the computer at one of the stores was malfunctioning, because I dared to question the cashier and she told me that maybe her computer was faulty. But I realized that the same thing happened at another Goodwill store.

My pediatrist recommended I go to Fleet Feet for their foot analysis. I expected a decent foot…read moreassessment followed by a hard sell. I was totally wrong. Emma greeted me and immediately made me feel comfortable. She explained the process then completed a computer analysis of both my foot and my gait. I have been wearing a different (wrong) size for years. She had me try on several pairs of running shoes. The first pair felt incredible. They didn't have the color I wanted. Emma ensured I knew the size and model (to include the model #) so I could buy them later. I am going to bring my wife for an assessment and see if she can get a pair that fits her. I'll return.

This shoe store sits in a strip center with H-E-B as the anchor store. If you're used to walking…read moreinto a DSW, Skechers or Rack Room store, you are used to their spacious stores. Not this place, it's about the size of your average small convenience store. Many yelpers brag on the great service they get here and if they're not too busy, they'll be on you immediately. If it's busy, you'll have to sign in at the front door, but yes they are very helpful. I came here looking for some comfortable slip on black sketchers or something similar. Unfortunately, there was nothing in that category for me, and it should be pointed out that they have no leather upper business shoes here at all (or ladies heels either). This is strictly a running tennis shoe business with accessories. If you take running shoes seriously, this is the place to come, especially if you don't mind spending between $120-$250 for a pair. Even the clearance running shoes start around $70 on up. There's no buy one get one half price offer here. Some informative photos included in case you want to pay this place a visit.

This is one of my favorite stores to shop at. It's clean, organized and the staff is great. Maria,…read moreone of the cashier's that I see several times a week is always friendly and helpful!

Another greedy goodwill. Christmas ornaments marked for 4$ that originally cost 1$ photo for proofread more

Please support this thrift store, it's for a good cause, hello?! Pets!…read moreI come here occasionally to donate, please bring towels, blankets, any clothing in good shape, any toys in good state, home decor, etc. I think the good items you donate can definitely support this great cause instead of going other places that do only for profit.

Austin alive is my preferred place to bring my valuable donations. They use the money from these…read moreproducts to help animals in need. There are so many animals in Williamson County that need a home; there's more than the shelter can hold. We need to help this cause. The store is very clean. The employees are very friendly. Their products are good.. They have Christmas stuff that is still in the box. They have China, they have games, they have clothes. It's a really great place to buy gifts. They always make sure you have a receipt so that you can write these donations off on your taxes, now that's a win/win. I highly recommend you visit the store , weather for shopping or donating, Austin alive is a good decision.

Excellent customer service! My gift card that I had purchased from Dick's Sporting goods in…read morePflugerville had been tampered with before we were able to use it. Fortunately, I had kept my receipt so when I went in to the store to try & fix the issue, it was handled in a satisfactory manner immediately. I received the full amount that I had initially paid on another gift card. Manuela was the store manager that assisted me. She was very considerate and patient. Thank you Manuela! Grace F.

They have a stack of 40 double tubes with a giant sign saying buy one get one 50% off. So I get two…read moreand take them up there. Doesn't ring up the discount. I point to the sign 30 feet away. She asks me to go take a picture of it, which I do. Then she says it only applies to the single tubes. They have no single tubes. Why create a display with the wrong items under a sale sign and then play games? It's either incompetence or fraud. Either way, I left them with the cart full at the register and they lost my business. This is why Amazon is taking over the world.