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    The Children's Place

    2.0 (1 review)

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    13 years ago

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    Express

    Express

    2.3(11 reviews)
    0.2 mi
    $$

    Zero! Express Bankrupted in 2024 and been bought off by a new company. See the staff at this store…read morebehave so bad, Express is known for rude staff in Eastwood, they bankrupted the company! ~~ The higherups never read customers' reviews so lost their business! The old store manager was a extremely low level, toxic woman, she only hired even worse lower performance staff to secure her own job! The group of girls are rude, no manner nor any customer service skill or attitude at all. They are all toxic and have no elsewhere to go, until the new company fired the Store Manager! But stupidly left some bad old toxic ones at the store now! I went to the store today, asked to speak to the new store manager, the old girls lied said they are the managers, when I pushed, they said oh the new manager is not here now! - They will bankrupt the new company too! very soon! !

    I have been an A list member since 2015. A note to other greater Lansing A list member the slim…read moremanager with the glasses does not care if you spend the amount of money to become a A list member. I asked to have my coupon applied (the same day) after I bought pants that were see through. She told me she was the "manager" and it is against company policy to reapply coupons. These were earned coupons from purchases. On top of that she was providing lost prevention customer service. Then I went to make a return, and she was overly hovering over the wonderful customer service person who is helping me make my return, as if I was going to try again to get a coupon around reapplied. I encourage all A- List customers to stay out of that store because it's not really the place for you. I hope it was worth aliening a customer who spends money that can assist in the stores daily/monthly/yearly goal. I feel undervalued, singled out and penalized. So, all my purchases will be made online and all returns made to the store.

    The Children's Place - childcloth - Updated May 2026

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