The sales associate Jessica could not have been more helpful! I had an issue with an online pickup order. She helped the whole process and went above and beyond to make sure my shopping experience was great!! Thank you!! read more

This is the last time I will place an online order with the Children's Place. I ordered 8 pair of jeans and 2 bookbags. Order came over $100. When I got my order there were 5 pair of jeans missing. I called CS, explained got a refund. The other jeans I returned I store. However the jeans rung up 5 dollars cheaper. Which is not what I paid. I want my full refund of what I paid. I did t use no discount codes when I ordered but I looked online, there were discounts added. So the guy told me he was going to put the credit back on my card. Ok cool. I waited 3 hours. Called back and was told the credit was put on my account. So now I going to dispute this charge.​ read more

This doesn't even deserve 1 star. if I could rate 0 stars i would. This is by far THE WORST children's place store i've ever been to. I was in this store yesterday. While shopping, I couldn't find my son. I asked the cashier if she had seen a lil boy (describing him), she replied she hasn't seen him and continued about her business. Immediately other shoppers began to look around the store for my son, yet the staff DID ABSOLUTELY NOTHING!!!!! I MEAN NOTHING TO HELP. One of the shoppers asked a staff to call security but never did. The manger came out looking very bothered and with an attitude asked what was going on but completely ignored the situation and went back about her business. Thankfully my son was found WITHOUT ANY HELP FROM THE STAFF AT ALL. They should be embarrassed that they have these highly inconsiderate, unprofessional, disgraceful and heartless people working here. You would think that this being a children store, it would mean something to them but CLEARLY IT DIDN'T!! read more

I cant leave the Boss, and Dee alone at the children's place's they will shop me rag it. but who am I kidding, I love to shop for the boss myself. he loves getting his coat, and underwares from here. and being a outlet even better, you shop like it was a championship fight. don't stop, until some one is out. read more

Like all Children's Place stores, this one looks like a bomb went off in the middle of it. The clothes are horrible, the prices aren't good (except for their $1.99 clearance rack, but I don't think I want to put my kid in clothes that are $1.99) and the staff is not the friendliest. It took 9 minutes to check the balances of 2 gift cards because "it takes a while for gift cards to work. You have to try them 3 times each," according to the lady who helped us. I felt bad for her working at such a terrible store. Maybe she would've been happier if she worked across the way at Carter's. Anyway, long story short, terrible store, and I assume the only reason anyone goes in there is because they got gift cards as presents from people who thought they were doing the right thing. read more

Firstly, I never spend under $200 when shopping here for my kids. I was embarrassed to be treated as a thief because I placed some items in my own bag while shopping. I understand the reasoning, but the tone of the employee was very accusatory when she asked me "are you going to buy those things?" She could have offered one of the store bags to me explaining that I should not use my own bag. I bought the items I chose and had to leave well before I finished shopping as the disgusting tone of the unkempt employee infuriated me. Spoke to the manager but I doubt the manners of this employee will change. I could smell her attitude when I asked her earlier where the pajamas were. Customer service in the retail industry is dead. During the holidays and the pandemic this was insulting. read more

I have been shopping at this store for years and enjoyed it until yesterday!! they forgot to take the sensor off one of my items and i had to find time out of my busy schedule to go back to the store to get this removed. But that wasn't the issue...I didn't have my receipt and the manager was mean about it. I had literally just walked in the door and went straight to the counter. She was rude and asked me how would she know i actually purchased it and at that store..I tried to to explain but she wasnt hearing it ..she removed the sensor and walked away leaving me standing there at the counter without even an apology for inconveniencing me. Another worker then came up to me and was nice enough to ask how she can help. I just gave her my Credit card and she was able to look up my receipt...So why couldn't the manager do that and be NICE.... People like her should not be managers..especially for a children's store!!!! read more