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The Children's Place

1.0 (1 review)
Open • 11:00 am - 8:00 pm

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5 years ago

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Once Upon A Child

Once Upon A Child

(23 reviews)

I had gone to the once upon a child today in Appleton!! left be very pi**ed off!! I seen a doc a…read moretot pillow for baby in a bag and it had a 40 dollar price tag on it, v no other price tag anywhere to be found. I was like yes I want one of these for baby who's due in August!! got up to the cash register and my total came to 200 dollars with a few dresses for my 5 year old and crib sheets. Pregnant me was like hmm seems off but maybe with the 40 dollar pillow and the 7 dresses and 5 crib sheets I miscounted. i paid with two credit cards one hundred a on one and 100 on the other.. As I was walking out I was like wait here i it is and noticed the doc a tot was 125 on the receipt. so I went back up and was like hey you guys accidentally charged me full price when there is a sale ticket on this for 40. the shoo snotty woman says nope that's the actual price.. I said no this tag says 40 dollars on it. she wipe ripped the packaging tape sticker off the price tag that was under this which I never seen. yea then this ride pa lady tells me it's my dail fault because I didn't look under the tag that was taped over the actual sticker. I said you're kidding me right? I said so I'm supposed to flip every tag to make sure this isn't the false tag. she said yup because this goes to a bo boppy pillow and it must have fell on this bag. I said again you're kidding right?? I said so you're trying to tell me this tag magically fell off some random pillow and self stuck Itself over the original price tag. I said and you had to really pull to get it off the plastic bag! she started stuttering and said well you didn't look under the tag so you need to watch what you're buying. I said no this is not on me!! I wouldn't had paid 125 for a used pillow.. I said especially when it had a price tag for 40. so then her next move... well because you split the payment you can't get a refund. we can not help you, you need to pay attention more when making purchases here... she said this is not my problem and we refuse to give you a refund... yet they had a 40 dollar tag covering the actual price! So mad!!!! worst customer service, and the damn manager just stood there and refused to assist!!!! didn't mention that this is not the price and the actual price is here.. they could have said something asking if I still wanted it.. anything!! Shitty service to do to a mom!!! Plus kept the tag that was on here for 40...

We found a certain item which is a stroller cover for warmth. It was marked with a certain price. I…read morebrought it to the front and they decided that they did not want to sell it to me at that price. It was a $20 item it was marked at $6.50 they said. So they changed the price saying it was a mistake. It was the wrong kind of cover and it shouldn't be marked that way it used to be that businesses that were reputable would honor the price if they made a mistake I guess that's no longer true, especially with once upon a child And when you speak to the manager, the manager has such an easy out by saying I have no control. I can't do this. I can't give you a discount. I can't help you so what good as a manager I don't recommend the business because they don't know how to run a store so if you find a good deal better pray that they don't change their mind about the price. good luck wasting your time.

Macy's

Macy's

(9 reviews)

$$

I ordered a 7 piece furniture set, Kensington, which came in a timely manner, all pieces complete &…read moreperfect; except the Riverside Furniture has their product made in Viet Nam, and it's made with Manufactured wood, not hardwood. The veneer covering it also looks faux wood. It had a terribly strong odor of formaldehyde on top of the drawers especially. It made my very ill. I tried to wait it out like they tell you to, but upon more sleuthing online, I decided to return the entire set. I had no choice, I was getting sick inhaling the VOCs. I contacted Riverside Furniture who sent a text saying they would contact me, they did not. Macy's however, was very good about it, but I remove two stars for having the merchandise. The customer service will recommend waiting up to 2 yrs for the smell to go away, I would not do that. I had coughing and lung issues from it. A customer service rep, Gabriel, helped me schedule the return and the men who came to return the set were just as pleasant & helpful as the ones who delivered it; they even wore shoe covers. It is a shame the Riverside Furniture Company isn't acknowledging this issue with furniture their brand is on. I had to sleep on my sofa or out of my apartment waiting to get these items out of my home. I was ill throughout the 2 weeks I had to wait for the return delivery men. The set was made in 10/24, so it had plenty of time to cure for VOC fumes. I'd be super cautious about buying anything from the Riverside company.

My daughter and I have driven 3 hours, one way, to come to this Macy's for prom dresses for this…read moreyear and last. Prom was last night and the dress bag (just a long garbage bag basically) got ripped. I happen to be in Appleton and my daughter asked if I could pick up 2 dress bags so she could pack away the 2 dresses. I spoke with a manager who wouldn't give me any bags. I told her we bought both dresses from her store. She said no. Then I thought maybe she thinks I mean a nicer zipper bag, so I explained. She still said no. I asked if I could pay for 2 bags. Nope. She was not friendly and I was shocked at the lack of customer service. I walked down to Windsor (a different store with prom dresses) and asked if I could buy 2 bags. She asked if I meant a nice bag or just the plastic ones. I told her plastic. She said I'll just give them to you abs was very nice! I told her about Macy's and she was equally shocked. I've worked in retail for years, and would never dream of treating a customer like this.

The Children's Place - childcloth - Updated May 2026

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