It's dinner time and the location is the Village Square Mall…read more We decided on a 10-piece Mega Bucket with family fries, gravy and coleslaw along 10pc chicken for $37.99. Added $7.99 for a 1pc premium Haddock fish and a $5.99 poutine to the meal. Our order took 10 minutes to prepare. Service was friendly. The fried chicken was tasty and flavourful. Great coleslaw, fries and gravy. Didn't know why the poutine was so salty but it was better once we mixed in the gravy included with the Mega Bucket. The haddock was delicious but not worth the $7.99 price tag for what was the size of a Mars candy bar. All in all, the meal satisfied 4 empty stomachs.

Pretty good food, huge portions, kind service. A great pit stop with fast chargers across the…read morestreet.

This was my first time trying this location in Ajax. There's a drive thru at this location…read more The spicy chicken is definitely crispier vs the original Jolly chicken. The menu offers good variety and they have Ube pies now. The restaurant was well maintained and clean. The service is fast serve. You get a transponder to notify you when your order is ready.

I wrote to the Jollibee link, which they response quick, but realized now Jollibee has implemented…read morea system (via Qualtrics) that uses AI-driven analytics to process customer feedback from surveys, comments, and reviews. This AI helps: Sort and analyze complaints Detect patterns (e.g., common issues) Speed up resolution times (reportedly improved by 50%+) So AI is helping internally, not necessarily talking to you directly. I am writing to formally document the issues we experienced during our visit to the Jollibee Ajax location. Our order came out to be like 164.94$ after taxes. We came to pick up the food and get on the road. I wanted to eat there so that the food would be fresh and hot. The only good thing that was hot was the chicken. The Angus burger was served cold and dry. We also ordered 24 pieces of Jolly Chicken -- 12 regular and 12 spicy --, but the buckets were not labelled or distinguished in any way. When I approached a staff member to ask which buckets were spicy, she initially pointed to a toothpick that was not there. I had to insist before she checked the receipt, consulted the manager, and corrected the order. Additionally, fries were missing from one of the combos. The manager, who was responsible for dispatching and packing the order, never acknowledged the mistake or offered an apology. Neither did any other staff member. That was not the reaction a manager should be having. They should be taking care of it themselves and apologizing for the error on their part. The thing that really makes me feel like we are not guests at the location is that we are just a number with $$$ on top of our heads. We were ready to take the order and go. If we did, there would be a lot more upset people who gave money to taste the food. We would have turned back to drive all the ways there. For sure, there will definitely be a huge complaint. Surprisingly, there were no apologies from the staff either. Funny thing is, I was doing a review of the food and service. It probably won't be that great due to the circumstances. I told myself not to post anything, maybe he can do a review another time after we speak to them. I guess not. During our wait for our food, a white Caucasian man said I do not usually do this and it's my first time here, but my burger inside was cold. I'm sure your manager on duty can recall this complaint. How can we ensure that this situation does not happen to anyone else, and what steps will you take to make things right? It has now been 12 days without any response or communication from the store. This is incredibly disappointing. Even with advanced technologies like AI, they still do not reach out to their customers after 12 days and counting. They should take an example from McDonald's, which is known for effectively addressing customer complaints.

Tasty homemade fried chicken. The chicken tenders are some of the moist tastiest I've ever had and…read morealthough they come at a hefty price the taste and quality is out of this world. It's not what you think, made from scratch fast-ish food.

Craving yummy fast food? Look no further! This new, clean, and inviting chicken restaurant is the…read moreperfect place for you. Make sure to try their mouth-watering chicken burger - it's sure to satisfy your taste buds!

November 3, 2024 - one of the best chicken burgers! It…read moreseems that lots of people order ahead of time so when we got there we waited for quite some time. We told the worker that we'd be back in 30mins and went across the street to the grocery store. When we got back he was almost finished with our food. Definitely recommend ordering ahead.

The food is fantastic but I wish they still had the curly fries . Service was very slow but no…read morefault of the server as she was the only employee working at the time.

Everything i tried was delicious and the staff were amazing! They're also proudly canadian and…read moretheir chicken is halal! Enjoy $5.99 lunch specials Monday to Wednesday! chicken sandwich or 2pcs fried chicken + fries

Great food. The slowest drive through in the city! One car is served at a time! Grrrrr.read more

So I've heard about Mary Brown's having the best fried chicken and there are not many locations in…read morethe USA. I got the 2 piece dark chicken meal ($0.50 up charge for requesting all dark). I noticed the chicken was less greasy then fast food fried chicken in usa. Overall taste of chicken is similar to other fried chicken fast food. The wedge fries were good.

On Sunday, I headed to Whitby to meet up with friends at BarDown Gastropub. This eatery is located…read moreat Iroquois Park Complex, but runs independently from the sports complex. I like that you don't have to go through the sports complex to get to this restaurant. I parked in the parking lot in front of this eatery. There are steps to go up to get to the restaurant. It's also wheelchair-accessible with a ramp. Bar down is a hockey term. When a hockey player shoots the puck and it hits the bottom of the crossbar first, followed by going straight into the net, it's bar down. Some folks also call it bar south. We were a group of four. It was a thrill for me to get to check out the kitchen. Jody and Chris were kind to give us a tour and were delightful hosts. We also got to meet the chef, John Charles, who is the mastermind behind the dishes. We ordered way too much food. We wanted to sample lots of it. We did! Our order consisted of these items: - BarDown smash burger with fries - Truly Canadian Detroit-style pizza - Jerk chicken penne - Buttermilk chicken tenders - Cajun roasted red pepper and garlic parm wings, with fries - Ahi tuna poke - BarDown nachos - Street fish tacos I got multiple refills on Diet Pepsi. Each glass of it was crisp and delightful. This restaurant is on City of Whitby property. The city has a contract with Pepsi, so it's Pepsi products here. It was nice seeing customers watching the Blue Jays spring training. This eatery houses the largest screen in the city. Wow! The BarDown smash burger was excellent. It has two beef patties that were juicy with crispy edges. The bun was yummy and held everything together, including the pickles. It was excellent! The truly Canadian Detroit-style pizza has an odd name, but it is Canadian. It had mushrooms, which made me happy. It also had pepperoni, bacon, and peppers, with a side of ranch. I liked the crispy edges and yummy toppings. The herbed tomato sauce was awesome! If you like a spicy kick, get the jerk chicken penne. The penne was al dente. The jerk chicken was tender. The heat kicks in slowly after your first bite and builds. The flavours were perfect. So good! This place is known for its buttermilk chicken tenders. I was in heaven enjoying one. It was juicy and had the best crunch. I dipped it in the plum sauce. Yum! I also loved the coleslaw that accompanied the tenders. It was crunchy and delicious. The fries were excellent. We got generous portions. I loved them. The ridges were perfect to get more ketchup or whatever condiment you like. I love wings. This eatery makes fabulous wings. Each one was huge. Both the cajun roasted red pepper and garlic parm wings were meaty and yummy. I loved the veggies, which made me feel like I was eating something healthy-ish. My favourite item was the ahi tuna poke. Think nachos, but with wonton crisps. The tuna was crusted in white and black sesame. It had avocado, pico, pineapple salsa, pickled chili, ginger soy, sriracha aioli, and cilantro crema. Fabulous! It was incredible. I am still dreaming about it. You get a generous portion of BarDown nachos. The spicy beef chili was amazing with the melted cheese, pico, and nachos chips. The street tacos were so bright and scrumptious. We got beer-battered fish, with shredded lettuce, pineapple salsa, slaw, and cilantro lime crema. The fish was flaky and yummy. This place makes such a great pineapple salsa. I loved how light and bright these tacos were. It's a family-friendly establishment. I saw a group of young hockey boys with their parents eating at a long table after their game. The hockey arena has a concession stand that sells your usual hot dogs, chips, pop, pizza, and more. It runs independently from this eatery. I used the washroom a couple of times during the three hours that were were here. The women's washroom was exceptionally clean. No issues. This eatery is on Skip the Dishes. I had a wonderful experience having lunch with friends. The food is excellent. I'd return in a heartbeat. (74)

Not a happy customer today. Walking in today was like entering a high school cafeteria, noisy and…read moreloaded with kids. I was particularly not pleased about having to wait 20 minutes for a small order of wings. Wings were just OK which is why they got 2 stars today. It will be sometime before I consider returning to this establishment.

Just stumbled in this place randomly and was delightfully surprised. Food was great and value was…read morethere. It's made to order cuz I had to wait but very good and hot. Maybe give it 2 mins before even trying to avoid burning your mouth. I would vote the waffle fries are better than crinkle cut. Totally personal preference. Service was great from the staff. The place doesn't look amazing. More like food court quality but it's fast food fried chicken. If u like that sorta thing give them a try.

First visit - This restaurant replaced a long-time fish & chip place. They still offer that and it…read morewas good. Second visit - My husband had liver w/bacon & onions. He said it was very good. I had the High Street Chicken with rice. It had a bacon & mushroom sauce and was delicious. There was one server and the place was busy but she did a great job.

Place is very run down, dirty and smells. Food was ok and server was great…read more I don't think we would be back.