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    The Cat Hut

    5.0 (1 review)
    Open 1:00 pm - 5:00 PM

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    Pet adoption

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    10 months ago

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    Petco

    Petco

    (13 reviews)

    Our experience with Ames Petco has been less than one star in the past 2 years we have gotten three…read moreanimals and two of them have died the very recent one is a guinea pig we've only had for less than 2 months and he's lethargic and stopped eating? Wow so much for being a pet store more like a death Store.

    I apologize for how long this is.. My husband and I are…read morelooking to get a second conure for our family as we love them so much. We called around to different stores and found that this Ames Petco location had a few options. We live in Ankeny so of course we called first to get more info and make sure they were still available. When we arrived we looked at the birds first and then I went to find the pet specialist to help us. When she came over she Greeted us with "what's up" like we were bothering her. Annoying and unprofessional but we ignored that and inquired about the birds available. We then asked if we could hold the bird we were interested in and she said No it's against policy because of Covid... Really how dumb. I'm not going to pay over $800 for a bird if I can't hold it. She assumed we were just lookie lou's and really was just flat out roud. When we told her we want to buy a bird today but we're not gonna do that if we can't see if we have a connection and how we feel about it by holding it, she fired back with why didn't you start with that. Needless to say we did not buy a bird from the store. As we were walking out my husband said that he wanted to talk to the manager and inform her how rude the employees was. Unfortunately the manager really wasn't any better.

    The Cat Hut - petadoption - Updated May 2026

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