I thought the pet store was great. The pet store had many exotic reptiles,snakes turtles,fish,ect…read more The pet store always has many pet accessories and food. The people were helpful and friendly. I enjoyed looking at all the animals. It's a cool pet store!

A wonderful pet store with people who truly care for the animals they work with. Staff has a vast…read moreknowledge of animals and very accommodating to customers and always willing to give quality advice whether you bought your pet or pet related items from them or not. Wide variety of freshwater and saltwater fish as well as reptiles and amphibians. Ricky the tortoise is the store "mascot" and can be seen stretching his legs on his rounds meeting and greeting customers. He has an attitude and loves people and attention. The store also provides outcall tank cleaning services that have kept my fish happy!!

The staff are very friendly and the building is kept clean…read more I was visiting the cats and meeting the older orange guy named goldy, i hope he finds a home with a comfy lap! He is very sweet and loving, i would take him if i could. Jennifurr is an amazing volunteer and i just love how she cares for the animals.

I had to take a kitten in a few weeks ago because my two adult cats wouldn't accept it. I had only…read morehad it for about 2 weeks, but even so, I cried my eyes out when I took it in. I had never surrendered an animal before and felt so guilty doing so, but the staff was kind and supportive, and they assured me that he would start out in a foster home with other kittens before being adopted. By the time I left, I felt so much better, thanks to the wonderful staff.

Star did an epic job on our inexperienced large white rescue dog. Their process is careful and…read morerespectful of a dog's fears and comfort. They take the dog through an orientation that prepares them for meeting the dogs special needs. We were living in a cloud of dog hair until Star gave him the furminator treatment. Highly recommended for price, care, procedure and caring!

Everything is great, but prices are a bit steep. But good place to get some quality products.read more

I came here the other day to look for more supplies for my turtles that the mainstream pet stores…read moredon't have. They have a great selection of fish and they have a ton of snakes which is unique! If you have a snake phobia, beware. They have most of the animals you'd see at pet stores and the staff are very knowledge. My only complaint is that it is very cramped which makes me feel bad for the animals. They deserve more space. There also isn't enough ventilation in the store because it always feels super stuffy and dry. Overall, it's worth a shot to visit if you're looking for a local shot but beware the environment isn't the best.

the fact that the snake section is a locked wall with little tubs told me all i ever needed to…read moreknow. i only come here to get rats and mice for my snakes and i have literally watched their rats ripping each other apart. another time i seen the hamsters fighting and tapped on the glass one time to try to get them to stop and an employee walked up and acted like i shattered the glass. dont understand why every employee is so rude there let alone cant take care of their fucking animals.

Was very disappointed in the response given by the employees when we came in concerned with some…read morechew bones purchased at Pet Supply Plus. We have show dogs and sometimes treat the dogs with a hard bone to chew on. There are a number of places that sell the whit bones sometimes slathered with gravy and the dogs love them. They are very hard and safe for dogs. But PSP has a similar bone that seems to disintegrate and splinter. These bone shards could become lodged in a dogs throat or puncture the stomach or intestines causing bleeding or worse. The pieces end up looking something like splintered chicken bones although these are beef. Seems to me they coul be very dangerous to dogs. I am sure no one wants anything bad to happen to their dog so I would highly recommend not buying this type of bone. The employees didn't seem to care and just stood and stared when we tried to persuade them to pull the bones from the shelves. They seemed rather disinterested in fact and offered no apology for the product. So this is a bad experience from a store I used to like. I hope no one loses a dog because of a splintered bone in the throat.

Great and friendly staff! Very knowledgeable and helpful! They always ask if I'm finding everything…read moreokay and if I need help with anything. Also gush over my pup who LOVES the attention.

We adopted Chelsea Jane, a beautiful little tortoiseshell cat, last week. The staff here are…read moreterrific. They are careful and caring and do all they can for the animals, ensuring healthy, cared-for pets who get matched with loving, appropriate homes. They made us feel comfy all the way through the process, explained the steps clearly, and did an overall excellent job.

PAWS is run entirely by volunteers. In 2000, they took over what had been a high kill municipal…read moreshelter and turned it into a No Kill shelter. They offer adoptable pets, and provide various community programs, including low cost microchip and spay/neuter services. I was vacationing in Floyd County and started feeding a thin, hungry, sweet stray cat. I was pleasantly surprised to find a No Kill shelter nearby. The PAWS staff were phenomenal about working with me and were ultimately able to take my stray cat for adoption. Everyone I spoke with had a huge heart and was giving tremendously of themselves to help the animals. If you have the opportunity to adopt from or work with PAWS, I can't recommend them highly enough.

This place was near our hotel. We (my wife and I) walked over to investigate as we waited for the…read morekids to get ready. This place was a decent size with a lot of selections. They seemed to be caring for plants most of the time we were there. We were not standing around long when approached by a nice lady willing to assist us in whatever we needed. We explained that we were discussing how/where we could plant some plants that we liked. They couldn't help us with that. Shortly after we figured out what to settle on when we were also approached by a nice, friendly man also. We really liked the quality and selection here. The people were very helpful. We also walked over so they held our purchase until we came back with the car. They bagged them up in plastic bags to protect my car carpet. I wish they weren't 4 hours from where we live.

It is the coolest pet store I have ever seen. Everything you could ever want or need for your pet…read moreis in this beautiful store. I can't even describe how amazing this store is. First, it is a restored downtown main street type building with an upper and lower floor. There is a beautiful fountain that is underneath the staircase in one of the windows and in front of the other window is a special seating area which must be for one of the owners dogs. The downstairs has almost wall to wall aquariums with goldfish and other type pets and supplies. The upstairs has everything from special cards for every occasion with pets on it to special glamorous doggie collars to even artwork with pets. If you ever have the chance to visit charming downtown Algona, Iowa, stop by this store

One of the nicest pet stores in the state. Funky. Pet friendly. Lots of funs stuff.read more

I asked this cashier named Kayley why the other cashier opened up a register and instead of helping…read moreme coz I am next on line, this male cashier helped the person behind me instead. Kayley replied " ma'am it's okay for you not to come to our store if you feel that way". I was stunned to hear that knowing PETCO says they train their employees to be professional and friendly. Was that professional? And you're putting this kind of person to take customers? I love this store but your cashier is telling me not to come back because I asked a simple question? And she kept saying "no matter what we do customers will always have something to complain"........ Please send back Kayley to training before you put her back on the floor!

There is often nobody at checkout. Today I waited more than 10 minutes for an employee to come to…read morethe front. I want to support local businesses but it's so much less hassle to use Chewy