I can't say enough wonderful things about Lexington Bedford Veterinary Hospital! From the moment…read moreyou walk through the door, the front desk staff, veterinary technicians, and veterinarians are all so warm, welcoming, and compassionate. They truly treat every pet like they're part of their own family. Every time I bring my dog or my cat, I know they're going to receive the very best care. They're both very anxious animals, but everyone goes above and beyond to make them feel as comfortable and safe as possible. It makes such a difference knowing they're in such patient, understanding hands. A special thank you to Dr. Connolly. She truly loves what she does, and it shows in every interaction. She treats both of my animals with so much kindness, patience, and genuine love. She always takes the time to answer my questions, explain everything thoroughly, and make sure I feel confident in their care. As a pet owner, it's not easy to trust someone with the animals you love most, but Dr. Connolly is at the very top of that list. I have complete confidence that my pets are receiving the highest quality care every time we visit. I wholeheartedly recommend Lexington Bedford Veterinary Hospital to anyone looking for a veterinary team that combines exceptional medical care with genuine compassion.

I brought in my animal the first week of August, 2026. I had two office visits with two different…read morevets. I had 30 phone calls/messages with front desk and other support staff. I had two visits with two different vets. They ran tests both times. I paid them over $1K. All in three weeks. The communication was HORRIBLE. The front desk women -- all lovely -- were like talking to walls. The doctors did not agree with each other about the diagnosis and treatment of one animal (of two) I brought into them. Trying to figure out what treatment and then getting the dose from Dr Landy and then actually getting the medicine took two weeks. After three plus weeks, they tell me that both of my animals need to be seen (they only saw one) and prescribed Prozac. It was at this point that I communicated with the front desk that I wanted to leave their practice. It took three calls, three emails and finally my driving to the office to pick up the records. I mentioned that I am an Apple user, they said that there was a problem with Microsoft. They said that the files were fine on their end when they open them in their system. Again, I ended up having to drive to the office to pick up hard copies. When I received the records from Lex Bed Vet Hospital and read them, I was shocked to see that second vet I saw wrote in her notes that I should be offered a free, 40 minute phone consultation with her to discuss my animal. I was NEVER offered this option. I am now over $1K in for one cat. With no diagnosis. And the follow up to be Prozac for both my pet even though they never even saw the second one. They said that the pet they did see appeared to be "high strung". I went to a different vet on Friday 9/11/26 and was told that my animal is NOT in need of Prozac. She said she wished all of her cat patients were as sweet, confident and calm as my cat!!! She felt what was best was a new litter set up. She recommended specific items to buy. She also read his files and followed up with me to talk the following day (a Saturday). Never did Lexington Bedford Veterinary Hospital make any recommendations about the litter and the box. I was told by Lexington Bedford Veterinary Hospital that it was too bad that my expectations were not met as a response to my feedback on my recent experiences with their practice. Not sure if my experience described is about expectations not being met. Seems to me this is on them for providing the services and care as they did so that I am even spending time here on YELP to speak up.

I've taken my Senior Cat Addie to the this Vet for 3 years and their very passionate & informative…read more. They were willing to take me on a Saturday when my cat made a concerning wheezing sound that ended up being a heart gallop murmur worsened , if they didn't take him so soon and gotten him on diuretics could of been in a worse spot . They gave me info for an E.R in case he needed more help over the weekend for peace of mind In case he really did start suffering , they took the time on Monday to check in and get him In for an EKG next week so I can get more peace of mind and awareness to see whats going on . They equally care about the *quality of life as much as just keeping the pet alive to live . Whether it's short or longer then expected definitely know he'll be getting the end of life care he deserves . Dr Wilson and Dr Rondeau are the Doctors I've had so far , great job . This is how he looked the day after he went , good as new for the time being .

Very nice staff and we even get magazines to read while we wait. The surgery for my cat went well,…read morealthough we got a cone for her but she didn't like it so we had to go back and get that blue thing you can see on her in the photo. But she likes the blue thing, and she's recovered quite well. Staff is nice and it doesn't smell bad.

Dr. Messler is the absolute best. My dog developed a neurological disorder, things got complicated…read more I put all my trust in Dr. Messler to guide me through my dog's last 6 years, which were happy ones. I love that she gave me a hug when I finally put my little girl down. I had 2 dogs over 35 years, and they were both patients of Lexington Veterinary Associates. I miss that really hunky-looking vet, Dr. Reed, but everyone there is great. The gentleman who works the front desk/answers the phone is perfection. Very professional, but plenty of sincerity and warmth. I couldn't ask for more from a vet. Unfortunately, I live in NH now with a new dog. Praying I get someone half as good.

We've been coming to this vet clinic for the past 11 years, since we moved back to Boston. I went…read morehere since my parents used to take our family dogs here when I was a kid. Kevin and Sylvia who work at the front desk are really nice. They know my dog by name and are very warm and welcoming when we arrive. Dr. Applegate is the best vet. She's so knowledgeable, compassionate, and understanding. She's kept my dog alive and thriving to this ripe age of 18 years old. I appreciate that she respects my wishes as a dog owner, as the person who knows my dog best, but also teaches me what I need to know as I haven't had a senior dog before. My dog has had a number of health issues over the years, and this vet and all their experts have been so helpful. My dog has had some surgical procedures here too, and everything has gone really well. Highly recommend.

A review I wish I never had to write. Our fur baby, Panini, was nearing the end of his fight with…read morelymphoma and we made the decision to say goodbye to him at home, where he could be with us and our other kitty in his familiar surroundings. We reached out to Betsy and planned for her to come the afternoon the next day; immediately, on the phone, I was soothed by her calm, compassionate manner and knew Panini would be in good hands. The night before, the ER vet let us know Panini was declining faster; we went over to BluePearl in Waltham (which I also recommend) and texted Betsy if she could come in at her earliest. She responded promptly and said she could. With sick pets operating on a very fluid schedule, we really appreciated her accommodating us. I thank Betsy for walking us through the procedure and explaining the steps. She had an incredible bedside manner and gave us time to grieve. I'm not sure how she does it but I'm so glad and grateful for how kindly she treated both us and Panini during this time. We had a ton of questions before, during, and after, and she answered them all with patience. If you need someone to give the best for your pet and to treat them as if they were her own, please call Betsy.

We could not have asked for a better person to provide euthanasia services for our dogs. She…read moreattended to our 14 and 13 year old ridgebacks some years apart, one just a few days ago. Betsy is technically skillful but also extraordinarily compassionate, understanding, soft spoken and gentle toward both our beloved dogs and the family members present for our dogs' final moments, one on a familiar couch and one on the grass in the yard he so enjoyed. She clearly understands and feels the trauma we were feeling and made our pet' s passing as easy as possible. She assisted at every step, and stayed to help until all was done. We are very grateful to her for making these difficult steps less painful. We were so very lucky to find her. She is the best.

Dr. Deidre and her assistant, Sarah came to see Jackson after he tore a toe nail and would not…read morewalk. Jackson, a golden retriever at 14 loves his walks so this was very traumatic to us and him! The Vet Valet team was so responsive! I sent a text and received immediate information on scheduling. They came to the house with the TLC a Dog owner desires when their animal is in distress. The charges were explained up front so we knew what to expect. They even followed up post visit to make certain all of us are on the mend ‍. Their caring ways for the animal and the owner was excellent. Jackson is almost ready to romp again, thanks to Deidre and Sarah!!

This team of Veterinarians are By far the least compassionate people I've ever dealt with!! Dr…read more Tyler Tucker-Murphy abruptly quit treating my cat whom she had diagnosed with diabetes two weeks prior to going on vacation! Upon her return I received an email telling me effective immediately she wouldn't be servicing my area anymore! My baby boy had since been put to sleep since then because of her failure to continue caring for him at a crucial moment in his life like she said that she would. I DO NOT RECOMMEND THEM to ANYONE WHO LOVES THEIR PETS!

Above and Beyond are just that! We've had amazing service. The staff are friendly and…read moreprofessional and communication is top notch. We really appreciate the care they've given our boy over the years.

Above & Beyond surpassed our expectations. I recently had surgery and was unable to walk our two…read moreDogs. They were referred to me by Belmont Pet store. All the staff are warm and friendly. they came when they said they would, each walker was kind , warm and friendly. I had to add an extra day of walking on short notice and they accomadated me. In short they were great. Will use them exclusively going forward

We have never had a bad experience with any of the vets from this service. Especially Dr Gollub,…read morewho is the literally the best vet EVER. We have five cats all with different issues and personalities, and he and all the staff are just wonderful with all of them.

Shady practice. Disappeared after September wellness check…read morewith diabetic cat.... miss diagnosed. Prescription not renewed... no records

As other reviewers have stated, this location has moved to West Concord. I was hesitant to give…read morethis place a try due to all the negative reviews, but I've been bringing my rescue Beagle, Walter, to Boston Dog for four months now and it's been nothing but a great experience. Jeremy and his team take wonderful care of him, and went the extra mile to welcome Walter to the pack since he's a bit of a shy guy. Both Walter's separation anxiety and confidence have improved since coming to Boston Dog, as he continues to gain trust in the world and the people in it. The other pups seem very sweet and I'm so happy that he has some new doggie pals to hang with. I find their rates reasonable and I also like that I don't have to make a reservation in advance. The only minor drawback is that they don't accept credit cards, it's either cash or check, but that's not a big deal.

The location has moved to West Concord. The staff has stayed consistent and my dog continues to be…read moreexcited to come here. At the moment they are still settling into the new space and it's coming along. My comments below still stand re: boarding reservations, but we've worked out a method (see my original review) and it's never been an issue.

The Cat Connection is not just a rescue organization - it is a team of selfless, hard working,…read morecompassionate people that provide a safe haven and saving grace for cats in need. A few years ago, we reached out to The Cat Connection about adopting a cat we saw on their website. Within 24 hours, we were personally contacted via phone by Eva Miller (Founder and President) to discuss exactly what we were looking for in a new cat. She set up a meeting with a volunteer, Martha-Ann, so that we could meet a few cats that she was fostering. Although we didn't find a perfect match after our first meeting, The Cat Connection continued to follow up with us with other cats they thought would be a good fit for us. We then visited The Cat Connection's headquarters where we were greeted by volunteers and lots of happy cats. After taking a tour and meeting a few different cats, one cat in particular seemed to take a liking to us, and the rest is history! The Cat Connection is one of the best cat rescues in Massachusetts. I highly recommend reaching out to them to find your next feline family member!

From August to November last year, we had a very positive experience collaborating with another…read morelady (NOT Taline) in this shelter. In December, the shelter's president, Taline, proactively reached out to ask if we could foster a cat again. At first, due to an uncertain schedule, we replied that we couldn't commit yet. About a week later, once our environment was confirmed suitable, we immediately contacted Taline with our availability, preferred cat types, and other preferences. Taline responded promptly, promising to review the list of cats needing help that week and get back to us. Over ten days passed with no response, despite our reminders. Assuming she was busy, we reached out via The Cat Connection's Slack channel under another volunteer applicant's name at the beginning of this week. Taline replied the next day, again promising to schedule a discussion this week. This week almost passed, and despite private messages and follow-ups, she ghosted us again. Six days ago, we posted a follow-up in the channel regarding fostering. Only then did Taline reply, claiming, "This channel is for announcements and statements to all members." This explanation contradicts prior posts by others requesting volunteer or other opportunities. When we asked again about scheduling a discussion, she ghosted once more. It became clear that she was not too busy to respond - she simply chose to ignore us. I guess she thought volunteers in her opinion were just someone to grab when she needed them. We want to stress that as the shelter's president, Taline's commitments carry weight. Repeatedly making promises and disappearing is disrespectful and unprofessional. Others' time and effort are valuable, and communication - whether to express concerns or provide simple updates - is essential. We hope that in her role, Taline can honor her commitments and respect the time and dedication of volunteers, rather than repeatedly making promises she has no intention of keeping.

Dog Retreat is so popular that in the recent email update they shared they're pausing accepting new…read moredogs until January 2023 to alleviate the busy waitlist! https://www.instagram.com/juneausbestlife/ Juneau, a mixed terrier with many doppeldogs loves coming here since she was a puppy back in fall 2020 when she graduated Dog Therapy after one short week! So you can imagine over the years... we have spent thousands at this place for her daycare, puppy training class, occasional grooming, and most recently also boarded her for our recent trip for a few days when we had no family/friends available. SCREENING - standard vaccines aside (rabies, kennel cough, distemper, etc) they also requires the Canine Influenza. Even with the kennel cough vax, Juneau managed to catch it 2x when she first started (of course always during the most inconvenient times). Most likely because during her puppyhood, she attended daycare 3-4x/week! Now that she's an adult she goes about 1x/week. They called me urgently to get her but I was in meetings all day. Since I lived nearby they actually dropped her off to stop the spread. There is always risk when exposing your dog to an environment with other dogs. Several instances when Juneau returned, she had goopy eyes so who knows what she got herself into. I'm not sure if they give dogs in the same group treats for "Birthday Parties", since she's come home with diarrhea a couple of times too. LOGISTICS - They are regimented and organized. Before booking, I'd recommend looking through their website thoroughly for costs/procedures. They've itemized a list of things that could incur extra fees (i.e. midday feeding). I've seen inside only when we took puppy classes with K9East, but they have a large facility for indoor/outdoor space. Every other month they seem to send an email update with a growing list of housekeeping reminders about how to drop off/pick up the dog. They seem to have different prices and minimums depending on the time of the year for boarding plus lots of add-ons that may interest you. COST - They market themselves as "luxury" so definitely not the most frugal option. They are reliable, provide good quality care and are the closest distance wise for us. You can prepay bulk packages to get 14% off 20, or 10% off 10 to save. They raised the price from $38 to $42/day since we joined at the beginning of 2022, which isn't too bad. However, the cost of overnight boarding increased drastically from $60 to $90/night for dogs 13+ lbs! This already feels like a mid-range hotel minus the taxes. I imagine if you have a large dog you'd need to shell out for the $105+/night options. Overnight boarding includes 1 day of daycare at full price $42, so if you just book 1 night it will be a minimum of ~$130. DAYCARE - they evaluate the dogs to determine what group(s) to place them in and whether they will be a good fit. When our Barkbuster's trainer called them up apparently Juneau is often very excited and needs to be walked around the premises before being allowed to enter the playgroup. For safety they remove all collars put them back on once you pick up the pup. It's a nice feature that the GingrApp website allows them to intake client info and make reservations. They also will attach a "Report Card" with 3-6 photos (rare occasion video) and 3 descriptors for their demeanor during the day. It is disappointing when 20~30% of the photos are super blurry. I know it's hard to photograph active dogs indoors on the go! They must be super organized to be able to identify lookalikes! BOARDING - you need to individually bag each portion of your dog's meal so the staff can easily feed the dogs or a fee of $5/day bulk food will be applied. Aside from the food packing and private 4'x6' suite, there isn't a discernable difference between what happens at daycare and boarding from the report card. They lump all the pics into one and there aren't different comments for the days that get pulled in. I imagine just the last daycare demeanor gets attached. I do wonder what is the calming music they play :) for the pups. GROOMING - Juneau's received a few baths due to our own laziness. I imagine they need to use a neutral scented shampoo. I didn't love the faint scent nor feel that value outweighed doing it ourselves. One of the times they did send her home with an adorable Christmas colored bandana! EXTRA - You can spoil your dog and add a "Birthday Party" package. I missed attaching it in 2021 due to some communication confusion. 2022, I added and it looks like she probably had fun! The staff took 20 additional photos inside, but sadly they were mostly blurry :( so won't be rebuying. I always look forward to the last week in October when they have the Howl-o-Ween festivities. The first year Juneau took part she got a fun chew toy prize so not sure if she didn't stand out in 2021. Overall a great place to trust your dog with a caring team!

I constantly hear whoever is in the fenced area yelling at the dogs. Not just to get their…read moreattention either. They sound very aggressive and I'm here once a week and hear it EVERY SINGLE TIME. I wouldn't be happy if my dog was being treated that way....