I had previously brought my cats to the other vet in Stoneham. That vet diagnosed my cat with…read morediabetes and told me he doesn't treat chronic conditions because he's not in the office enough and told me to take him to a veterinary hospital for treatment. I called Central Animal Hospital and they said they can treat my cat. Dr Grambow took his time explaining diabetes and the treatment options and answered all of my questions with patience and respect. So far the follow-ups have been good here as well.

They were so great from the time I walked in until I left…read more Dr. Warman is handling all the paperwork for my pups move to Sweden with me. Very professional and caring toward Arya. I recommend highly.

I'm reading all of these reviews and just think some of these bad ones are just ridiculous. Every…read moreinteraction I've had with Dr. J has been wonderful. He really does care about the animals and I've even on a couple occasions, received follow up calls from him personally to check on progress. A couple times going in there, he had the opportunity to order lots of expensive tests but didn't. He is interested in putting together the best care plan possible and gives candid options. They have a store that carries toys, food, harnesses and collars... etc. and many of these items are cheaper than found on Amazon. As far as not giving exact pricing for surgeries, there are many unknowns (ex. How much anesthesia or other meds/ equipment will be used) so the best they can do is give an estimate, which they do on the day of the surgery. When we had our puppy spayed, our actual bill was $60 less than the original estimate. What I am pretty much driving home is... In my experience, they have had many opportunities to gouge my wallet but didn't. They actually do care about their patients. I would remember while reading these reviews that people can very emotional and panicked when there is a sick fur baby involved. The events they are describing are from their point of view during a horrific time.

I'm new to the area and looking for a vet for my cat. She's been sneezing quite a bit and has been…read morestruggling with our move. I booked an appointment online with them on a Saturday for the following Wednesday. I also received a confirmation of this visit. When I arrived first thing in the morning, I was told by the (Very nice and sweet) vet tech that the doctor wasn't in this week. I was shocked considering they had several days to call, text, email, or send a carrier pigeon and let me know that I wouldn't be able to be seen. Additionally, from reading other review online, it sounds like this vet needs to retire or hire another person to help him run the business if he's planning on being out of town so often. He also sounds like he is lacking in bedside manner and doesn't take the time to actually get to know your pet or their illness. There are about 3 other vets within a 3 mile radius of this place, choose one of those.

From the tech to the Dr, my cat, Greyson was treated like a 'family member', and that's important…read moreto me, because he is my fur baby. The attention that the tech showed my Greyson was sincere. The Dr gave me the diagnosis, and I was surprised, but the Dr said it was normal, and told me exactly what to do so that my baby would get better. I took my other cat's that have passed away (20yrs, 17yrs) to the MAC and now it's Greyson's turn. The compassion and communication that he and I get is beyond any other Vet clinics that I've previously been too.

I moved to Melrose last year and had to find a vet near me. MAC staff are very nice and very…read moreresponsive. You do have to call in to book a new pet but it was pretty easy to make an appointment. Prior to the appointment they send you reminders with what you need to bring to ensure they have everything. My cat got fecal exam and bloodwork done. The vet and techs were very nice. The vet called in with results of her tests within a week and provided guidance on next steps. They will take good care of your pet!

I'm trying to find the right words to adequately praise Massachusetts Veterinary Referral Hospital…read more(MVRH), its staff, and Dr. Kelly Larabee, an Emergency Physician whose compassion and professionalism made an extraordinarily difficult day more bearable. While traveling from northern New Hampshire to Boston, we stopped in Woburn and discovered that one of our very elderly dogs could no longer get out of the car on her own. When she finally did, her rear legs collapsed beneath her. In addition to the weakness in her hind legs, she was breathing rapidly and drooling excessively. As a longtime dog owner, I recognized the look in her eyes immediately--the look that says, "It's time." Fortunately, we were less than a mile from Massachusetts Veterinary Referral Hospital, a Level 1, 24-hour emergency and specialty veterinary hospital. We arrived without an appointment and were met by a team that was immediately welcoming, compassionate, and remarkably efficient. It was clear from the moment we walked through the door that MVRH has built a system of care designed to deliver expert treatment with both urgency and empathy. Our dog was promptly brought into the treatment area and made comfortable. Shortly thereafter, we met Dr. Kelly Larabee, whose kindness, professionalism, and genuine concern were evident from our first conversation. Dr. Larabee confirmed what we had feared but already suspected--that the time had come for our beloved companion to cross the rainbow bridge peacefully. Dr. Larabee and her team brought an extraordinary degree of humanity to veterinary emergency medicine. They treated our dog with dignity, tenderness, and respect, as though she were a member of their own family. During one of the most difficult moments a pet owner can experience, they provided not only exceptional medical care but also comfort and compassion for us. I am not sure the average pet owner--or member of the public--fully appreciates the expertise, systems of care, and operational excellence that make an institution like Massachusetts Veterinary Referral Hospital function so effectively. Having spent much of my career in process engineering, I was deeply impressed by both the efficiency of their operations and the quality of care they delivered. Every aspect of our experience reflected a well-designed system staffed by highly skilled professionals who never lost sight of the human and emotional side of their work. Dr. Larabee and the entire MVRH team were as compassionate as they were capable, and as caring as they were efficient. Their professionalism and humanity turned a heartbreaking day into one marked by dignity, peace, and gratitude. We would all be fortunate to receive the same standard of care in human medicine.

I can't recommend Dr. Armato enough. She operated on my 11-year-old Boxer on April 30th for a grade…read more2 cancerous sarcoma the size of a balloon. Dr. Armato is not only incredibly skilled, but genuinely caring and compassionate. She spent so much time with me addressing every concern I had. Her calm, angelic voice put me completely at peace and gave me total confidence in her. Her assistant Theresa was amazing too. She went over every detail of what to expect before I brought my dog home on Friday, and I was blown away by her kindness and thoroughness. If you're considering surgery for your pet, Dr. Armato and Theresa are exceptional. I picked my dog up at the end of the day on Friday and she's doing very well. I'm so grateful to have my dog alive and well because of them. o

Our dogs have received consistently outstanding care from the Veterinarians and staff at the…read moreBanfield Pet Hospital, in Stoneham, MA. Our dogs have been enrolled in Banfield Wellness Plans for a quarter of a century, and have been very well served, and cared for, by their Banfield Wellness Plans, and Banfield hospitals. The dogs have maintained excellent health, because of their Banfield Wellness Plans, and veterinary care. In my opinion, the Veterinarians and staff at the Banfield Pet Hospital in Stoneham, MA, work exceptionally hard, to do a good job, and take care of our dogs. Our dogs recently had their annual dental exams and cleanings, and one of them had two masses removed. The dogs were very well cared for. The closures of the two mass removals, looks like they were performed by a human plastic surgeon.

I would not recommend Banfield Pet Hospital in Stoneham. In my experience, they charge full…read moreexamination/office visit fees for minor routine appointments that many local vets handle as simple vet tech visits, such as nail trims, anal gland expressions, and vaccines. These types of appointments should be straightforward, but the pricing structure makes them feel unnecessarily expensive. I also have concerns about how far in advance procedures are discussed or pre-booked, including procedures that can cost thousands of dollars, before it is even clear whether the pet will actually need the same procedure again. As a pet owner, that does not give me confidence that care is being handled in the most practical or transparent way. Banfield is owned by Mars, a massive corporation, and that is exactly how the experience feels: corporate, expensive, and policy-driven. There are many local and independent veterinary clinics in the Stoneham/Melrose area with excellent reputations, and I would rather support a practice where the care feels more personal and the billing feels more reasonable. Before booking here, I would strongly recommend asking exactly what you will be charged for, whether the appointment can be scheduled as a technician visit, and whether a full exam fee will be added even for a minor service.

David seems to be pretty aggressive and down right wrong. Tony is a terrific breeder and has top…read morenotch dogs. As for requesting to meet in garage, it's called his family doesn't want to risk getting Covid this not allowing the public into his home. I just picked up another dog from Tony 3 weeks ago and as usual the dog is perfect. This isn't a shelter and I wouldn't allow you to bring your dog either risking getting the puppies sick! I can sense by your demeanor your the problem.

I would like to respond to review by Nicole who wrote a review of Tony's breeding practices at…read moreTalgere puppies because I have had a completely different experience adopting older dogs from Tony and have also referred several people to him to buy puppies. NIcole's review is filled with erroneous lies about the conditions at talgere's and the condition of his dogs. There are no deformed dogs, no dogs with multiple medical conditions or abused dogs on his premises. I have been lucky enough to receive 3 older dogs from Tony and they were all sweet, healthy dogs. Our little pug Jessie in fact lived to be 16. I also met the vet who delivers Talgere pups and provides general care to his dogs and he spoke very highly of Tony. I recenlty adopted a beautiful 5 year old Boston Boy and he is sweet, affetionate, playful and handsome...hardly what you would expect if the conditions described by Nicole were true. It is interesting to note that Nicole has written other scathing reviews about other agencies on yelp, such as Topsfield fair.

Our cats are WVG vet-erans (8 years!).They love the convenient new location in Woburn location,…read morethey love the intake staff, they love the examining room, and they especially love their doctor, Elizabeth Rising. They're also quite pleased with the senior discount. Highly recommended!!!

They literally never have appointments and just tell you to go to the hospital in Woburn. They'll…read moretell to to email doc a picture of injury and then they don't respond. I don't even bother with this place anymore and I never go to the hospital in Woburn. I go to Blue Pearl in Waltham and they are wonderful and charge less then the Woburn hospital and have much shorter wait times Def find a different vet. And not that it matters but the parking at the office is also terrible.

I love this group from the docs to the techs, amazing caring people. I would never take my dog or…read moreany future pets to any other place. I can't say enough about them honestly. The only reason they did not get a 5th star is because of Barstow the groomer. He is not a people person nor an animal person. I find him a bit arrogant. My little rescue loved going to the vet until he starting cutting her nails (and the QUICK every time). My dog now shakes like a leaf, he has to drag her in or Ashley or someone she loves takes her and again he made her bleed. I now have the vet do it and it's perfect and she goes willingly and happy. And as I read all these wonderful comments, the consistent negative is him unfortunately.

DO NOT TAKE YOUR PET TO THIS CLINIC. My true rating is 0 stars, but Yelp doesn't allow that…read more It is the most unprofessional, poorly-run veterinary business I've ever dealt with. Last year, my older dog was suffering from (what we later found to be) an anal fistula. At Winchester Animal Clinic, Dr. Alisha Martin misdiagnosed him as having a ruptured anal gland and put him on two different rounds of antibiotic over a course of weeks. Because of the incorrect diagnosis, the antibiotic treatment did not help. I continued to try and reach Dr. Martin to understand why it wasn't healing, what it should have been looking like, etc., and the office staff continuously brushed me off and told me she "couldn't talk" or "was at a different clinic location" that day. After calling on 3 different days, I finally got a receptionist to walk over to Dr. Martin and speak with her about my concern. Instead of chatting with me over the phone, Dr. Martin cursed me out in the background ("Why the F*** does she keep calling? Does she have the f***ng cone on him? Is she giving him the pills? What the F*** does she want me to say?"), unaware that the receiver of the phone was uncovered and I could hear everything. When I confronted the receptionist about it, she apologized that I heard it, and then said "Dr. Martin had a stressful surgery to perform this morning." Could you imagine your primary care or ped doctor behaving in this way? Could you imagine getting cursed out for wanting to talk to the doctor? I asked to speak to the office manager. Hours later, the "manager" called me back and apologized - then offered me a "discounted re-exam." I told her there's no way I'd let Dr. Martin near my dog ever again. Dr. Alisha Martin NEVER called me back to apologize for her rude, unprofessional behavior...or to even inquire about my dog's condition. She simply did not care, which is not indicative of a good doctor. All along, my dog suffered with a painful anal fistula which then required an ER visit to Mass Vet Referral Hospital. There, we dealt with an intelligent, communicative, and helpful vet named Dr. Victor Caudal, who correctly diagnosed and treated my dog's anal fistula. For primary care purposes afterward, we switched to Bulger Veterinary Hospital and Dr. Libby Holman. Again, a vet who wants to help your pet in a kind and compassionate way - and willing to SPEAK TO THE CLIENT to plan and share details. I highly recommend these two vets. They are worth the extra drive if your dog has serious health problems. And, to be honest, they are light years above and beyond the horrific business that is Winchester Animal Clinic.

Above & Beyond surpassed our expectations. I recently had surgery and was unable to walk our two…read moreDogs. They were referred to me by Belmont Pet store. All the staff are warm and friendly. they came when they said they would, each walker was kind , warm and friendly. I had to add an extra day of walking on short notice and they accomadated me. In short they were great. Will use them exclusively going forward

We have now been using ABPS for 18 months, and we continue to be very impressed with their service…read more Krystal has been exceptional. Our dog loves the team, the structure in her day, and the exercise. Our dog recognizes the sound of her specific car door she loves her so much! ABPS is one of the best things that happened to us since moving to the area.

Awesome! I have 2 senior dogs, 12yr old stress ball golden retriever &…read more A 14 year old Yorkie with heart trouble and they were amazing with both!

Woof Wash is amazing! Their calm car service is exactly what I've been looking for with my anxious…read moreboy. After trying too many medications and a few other groomers, I think we found our new spot. Liz and Margo were amazing. Margo spent so much time talking me through their services. It's clear they have a passion for working with challenging pups. Liz was so patient and I could not be happier with the cut! Big note - this is a NEW business. I was shocked to learn they are forced to have the prior business reviews in their profile. Since they've been open less than a year - please do not confuse negative reviews from the old business with this one.