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    Belvidere Veterinary Hospital, A Thrive Pet Healthcare Partner

    3.8 (17 reviews)
    Special Hours Closed
    Updated 2 months ago

    Services - Belvidere Veterinary Hospital, A Thrive Pet Healthcare Partner

    Pet physical or wellness exam

    Pet vaccinations

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    4 months ago

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    Review Highlights - Belvidere Veterinary Hospital, A Thrive Pet Healthcare Partner

    Moore met with me and thoroughly explained her concerns and recommendations for monitoring the heart issues going forward.

    Mentioned in 4 reviews

    Read more highlights

    Chelmsford Animal Hospital

    Chelmsford Animal Hospital

    (52 reviews)

    I've decided to make this post to warn Chelmsford residents. I had to make the extremely difficult…read moreand heartbreaking decision to put my 6-year-old dog, Wilson, down through behavioral euthanasia. We told some friends that he became sick, which was not entirely true. Wilson had a neurological condition that caused him to bite without warning, and we withheld that information to protect his dignity. I made the appointment and first spoke with Dr. Maloney on Saturday, 1/3. It was, without question, one of the most heartbreaking moments of my life. Wilson's sixth birthday was the following day, 1/4, so we made the decision to spend one last birthday with him and scheduled his behavioral euthanasia for 1/5. We did everything we could to help him - intensive one-on-one behavioral training, medication, and careful management in our home. We loved him beyond measure. However, with an infant now in our home, we could not take any risks to her safety. Dr. Maloney called me on 1/5/2026, just 30 (yes, THIRTY) minutes before Wilson's scheduled behavioral euthanasia appointment. At that time, I was already in an extremely vulnerable emotional state, running on adrenaline, preparing to say goodbye to my dog under devastating circumstances. During that call, I was informed that if I did not consent to post-mortem rabies testing, Wilson's euthanasia would need to be rescheduled. Given the timing of the call, rescheduling was not a realistic option. My family was physically and emotionally prepared for this appointment. Our 7-month-old daughter was already being cared for elsewhere, Wilson's belongings had been packed away, and we had spent our final night with him. What has stayed with me, and continues to cause significant emotional distress, is not the requirement itself, but the manner in which this information was communicated to me at such a profoundly vulnerable moment. I was told explicitly that my dog's "head would be cut off," those were the exact words used by Dr. Maloney, and that it would be sent for testing. My husband was present and heard those words as well; he was horrified. Hearing such a graphic and unnecessary description at an already traumatic moment has caused lasting emotional harm. Since that call, I have been unable to stop replaying those words. The mental image has compounded my grief and made an already devastating experience far more traumatic than it ever needed to be. I continue to feel shaken, distressed, and deeply impacted by the way this was handled. While I understand that rabies testing may be required due to legal and public health protocols, there was absolutely no need to describe the procedure in such graphic terms. A compassionate and professional explanation could have been provided without causing additional psychological harm. The language used was, in my view, insensitive, inappropriate, and lacking basic empathy. Had we been given this information when I initially scheduled the appointment, we could have arranged for Wilson to spend 10 more days with us, and avoided the $500 testing bill. I feel that I was taken advantage of during one of the most vulnerable moments of my life. After consulting with my family and processing the incident, I formally requested a refund for the services related to this appointment. On the morning of 1/13, Dr. Berchold called to express sympathy for my loss but informed me that I would not be receiving a refund. She also stated that she was present when Dr. Maloney explained the rabies testing and claimed she did not hear the words "cut his head off." This response left me feeling not only traumatized by the experience itself, but also dismissed and gaslit afterward. I hope my words are taken seriously as feedback so that no other client is subjected to similar language during moments of profound grief. Veterinary care, especially surrounding end-of-life decisions, must be grounded in compassion, sensitivity, and respect.

    I love this office. Everyone is so sweet and friendly! All the providers of the office I have seen…read moreDr Lovely and Dr Maloney are so amazing!! I have seen someone else with black hair but she helped my cat Kathy so much thank you all

    Merrimack Animal Hospital - Rabies vaccine tag

    Merrimack Animal Hospital

    (5 reviews)

    Dr. Mian has been our family vet for 32 years (we had an emergency with our first dog going through…read morea glass door at our new home and he was the vet we started seeing and never looked back!). He and his office are wonderful, compassionate, and knowledgeable. The care and service we receive here now and in the past has been wonderful. We are fully informed of situations and complications that can arise during procedures, and are given the best advice for our pets. We enjoy knowing we can call with what may seem a 'stupid question' and Shari and Dr Mian will return our call and put us at ease. I love knowing my pets are in great hands all around. Thank you both for being there for us and our pets!

    I am very sad about the service I was provided here. I have a pitty who has never shown any signs…read moreof aggression, he's just a very nervous boy and is hard to restrain. The doctor had me put a muzzle on him, making him even more anxious though I understood this is probably protocol. What I don't understand is yelling at my dog to stop moving as if he understood what was being asked of him. The doctor then proceeded to hit my dog on the back in an effort to get him to stop? I do not hit or yell at my dog so I cannot imagine just how upset/scared this must have made him. I'm sure the response to this will be a denial, but it is very clear that this doctor does not have a love for animals. The vet tech Mackenzie was sweet and did her best to try and calm my pup down, giving him treats and speaking to him nicely. I will not be returning with my pup, the only reason I stayed is due to him needing medication. He was traumatized and I cried all the way home. Please, if you have a anxious pup do not bring them here.

    Best Pets Veterinary Hospital - The Best Pets Team

    Best Pets Veterinary Hospital

    (39 reviews)

    While it was under unfortunate circumstance, we used Best Pets recently to help with a diagnosis…read morefor my cat. At my regular vet, we had to wait for a traveling ultrasound appointment and since my cat wasn't faring well, I was able to find that Best Pets had an ultrasound in house. Through their website contact page, someone called me the very next day and was able to get my cat in for an appointment within 48 hours. Dr. Tapscott and her staff were incredibly kind, honest and upfront. I knew what we were dealing with and everything explained to me, including the bill, made sense and was in line with my expectations (the bill was even less than what I expected when all was said and done). We didn't get good news for my cat and Dr. Tapscott gave us as much information and guidance as she could, which was greatly appreciated. When we have pets in the future, I would definitely come back. One thing to note - the office is rather loud depending on what other pets are in the building, just due to the nature of the construction of the exam rooms. This isn't a detriment to the practice at all, but if you tend to have a nervous pet, you may want to let the front desk know ahead of time to see how they could accommodate.

    They have been unbelievably helpful and kind every time we've visited. We had to say good bye to…read moretwo of our loved ones earlier this year and they made the process as painless as possible. We look forward to continuing using their services for our other pets.

    Belvidere Veterinary Hospital, A Thrive Pet Healthcare Partner - vet - Updated May 2026

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