I needed an international travel certificate for my cat and the folks at Merrimack were beyond…read morehelpful in booking my appointment. Love the beautiful windows in the exam room and the great care that staff took with my boy.

I was very nervous using a new vet since moving here but I am so glad I chose them. I had to get my…read moremain coon shaved due to mats because she won't allow grooming. Dr John was amazing and genuinely cared about her treatment. Dr Q saw her first and gave her the physical and did well. My cat did not bite them so I was pleasantly happy. She did very well and I truly trust them.

We bring two Labradors to this location. The staff and doctors are really good. We feel well cared…read morefor and would certainly recommend AMC. They are not inexpensive, however, price is what you pay, value is what you get. Regarding the facility, I realize they are renovating and potentially improving the place, the current facility needs a good cleaning.

They did successfully fix up our cat in an emergency surgery situation when he was clogged up with…read moreurinary crystals and near death, but read on for the full story. After overnight stays and several thousand dollars later he was in survivable shape and emerged with a lifetime prescription for veterinary formula food (both wet and dry). The prescription for this food was explicitly written to indicate that he would need this prescription food for the rest of his life and it was written to cover 50+ refills of any size wet or dry. The script did not include any expiration date. This would likely be enough food to last the entire balance of his life. After a few years, though, this facility decided that they would no longer authorize prescription refills of the food when contacted by food retailers (Petsmart, Chewy, etc.). Even though the prescription explicitly said he would need to receive ONLY this food for the rest of his life, and even though we were nowhere near the number of refills provided for in the script provided to us post-surgery, this facility decided that we could no longer purchase the prescription food (by denying script refill authorization). Several conversations ensued after retailers notified us that this place was refusing to authorize refills. The bottom line is that this facility decided to hold the prescription food hostage until and unless we brought our cat, who was/is perfectly healthy otherwise since the blockage surgery, in for a checkup appointment. This cat either throws up, poops himself, or both virtually every time he is transported anywhere by car and gets stressed to the hilt when he is forced into a carrier and then taken somewhere in a car. As his owners and family it is our belief that the stress it would cause him to be taken in for an appointment, in light of his clearly good current health, would outweigh the benefits of scheduling a vet visit at present. This facility does not respect that decision, though, and despite originally providing a script that explicitly said he would need to be fed this food for the rest of his life and which prescription had no expiration date and which has not even been refilled 1/3 the number of times it was written to provide for refills, and which prescription food he has now been fed successfully for several years post-surgery, has determined that they will now hold the prescription hostage until he is brought in for a visit. We are currently working to gradually transition him off of the prescription food (albeit certainly a bit nervous) due to this unprincipled action, and if he indeed needs a trip back to the vet at some point you can bet your bottom dollar that it will not scheduled at this place. Be careful, as even if they may fix up your loved pet in an emergency situation, you may yet in the future find your prescription(s) being held hostage to future appointments. ------------------ Edit 8/4/2025 in response to Animal Medical Center of New England's 8/4/2025 reply to the above review: Response to my review "This should never be the impression we leave..." inaccurately implies there was some ambiguity in terms of the multiple conversations that ensued between myself and the facility. However in reality there was/is no ambiguity as to the circumstances involved. On multiple occasions the staff there have left no doubt about what transpired. Despite vet diet food script being written, post-surgery, with no expiration date and providing for enough refills to last for a decade plus, and despite writing on same prescription that our cat should receive *only* this food for the rest of his life and also reiterating the same verbally (that he should be fed *only* this food for life), you refuse(d) to authorize continued refills in accordance with the written script. The impression left is wholly consistent with both the reality and with the office ultimatum given; bring him back in or we will not authorize further food refills. "it's important to us that your cat remains healthy and comfortable..." rings darn hollow.

Dr. Tucker saved our dog from an infection years ago.....We found his practice at Tower Hill, and…read morethe entire team is now a member of my family. My other dog was there today after an injury. It's obvious they care more about my animal/family, than billable hours. NH common sense treatment from the best. If you go to Tower Hill, you'll know that your in food hands!!

Very friendly staff. My dad, brother and I all bring our pups here. They're super reasonable and…read morewell informed. Before I became a patient they gave me advice over the phone when the vet I had previously wouldn't even give me the time. Thank you Tower Hill :) will always recommend!

First visit they were great . Lots of empathy from the tech and the vet…read more Second visit I was told to come back and they would try to get a urinary sample and not charge me . Well the condescending rude vet tech we saw this time didn't get the memo! She was rough with my kitty grabbing him at the scruff without even noticing how friendly he was !!!!!!! She spoke to me like I was mentally challenged. She clearly had all the notes from the first visit on her lap top but insisted on making me repeat the visit! Then asked me about the meds I was supposed to to give Tate the day before and I said they weren't due till Thursday . AND SHE SAID YES THWTS WHAT TODAY IS . I PACKED UP MY KITTY AND LEFT! Don't waste your time or money here when the emergency vet is a mile up the street . They are awesome

Super easy to schedule and register online. Once we got there, we were able to check in right away…read moreand we were brought into a room immediately. Both the technician and the vet were kind and it was evident that they love animals. Everything that was going on with my dog was thoroughly explained. I will definitely bring my dog back if the situation ever arises.

I just took both of my pups to Dr. Whitebone's office today. I am very pleased with the way the…read morestaff and Dr. Whitebone treated me and my pets. Both of my girls had bloodwork and vaccinations along with their yearly wellness exams. Every procedure was explained to me before the procedure was done and even my little nervous Yorkie, Lucy did extremely well. The staff and Dr. Whitebone are very calm and it made me and my pups at ease. The whole experience was pleasant. The exam fee, bloodwork for two dogs and vaccinations was very reasonable. The staff was very clear about what each vaccine and bloodwork would cost and at check out there were no surprises. I recommend Naticook Veterinary Hospital to anyone who is looking for an excellent Veterinarian to treat their pets. Thank you Dr. Whitebone! Judy Threlfall Superdogs Daycare

We just switched vets. The practice manage Alyssa Whitebone made the process simple and we were…read moreable to get on the schedule right away. The front desk staff, Jess and Crystal, were very kind and welcoming. Our Vet Tech, Erica, was super sweet. Dr. Waples, was fantastic. She was thorough, understanding, honest, and listened with care. So happy we made the switch. Feels like coming home!

I just took my dog to Clark for the first time since we moved to the area. I was hesitant at first…read morebecause I had gotten used to the vet we used to go. My dog Koa was welcomed straight away and treated like a princess! Everyone on staff was so kind and excited to meet her. Koa was very nervous so they gave her a fun squeaky toy to play with and many treats! The veterinary technicians were wonderful, and made Koa feel very comfortable. Dr. Orzech was thorough and patient with Koa, she really took the time to make sure everything was taken care of. Booking with Clark was also super easy and quick since they have the option to use online booking. They even sent me text messages to confirm and follow up! I highly recommend a visit!

I was going here for a while but when new Veterinarian took over it became more about $$$$$ than…read morecare of pets. I was charged a fee for "Observer", without being asked and even after my bill is paid in full minus the Charge I didn't authorize they are sending me to collections!!!!! I contacted the State and Vets cannot charge this "observation " fee without letting you know. At 80 years old they can enjoy collecting I'm sure I will pass on before court hears case!!!!!

Caring staff who communicates well. Flexible scheduling with extended hours and days makes it so…read morethat most would not need to leave work early just to have your pet looked at. Dr.Stanfield is absolutely wonderful in my opinion and listens well to applicable feedback/concerns before offering treatment plans or approaches that are best for my pet. She goes above and beyond from other Veterinary Doctors that I've dealt with in the past. Her followup is impeccable and does what works best for the client i.e. text, email, call etc. The girls that work the front counter truly make the overall experience the reason why we continue to come back here. If there was anything that could be improved on it would be the monetary fees on certain things. But even with that in mind I give them a 10 out of 10. If you know me then you know that i always feel there are opportunities to improve on in everything we do. However this group truly demonstrates above average customer service and makes your pet their number one priority​

Fabulous care for both my cat and dog. Staff are wonderful. I totally trust my pets with Old Town…read more Kind, compassionate and competent staff. Client for over 11 years and I could not be more satisfied.

Dr. Feltz and the amazing staff at Caring Hands have always given us the best care. They are so…read morereasonably priced, answer all my questions, and make sure my pets and I feel comfortable. I would recommend them to anyone!

I am a potential new customer, if they ever answer their phone…read more I have heard they are wonderful.....