My cat had a UTI and stress that caused him to mark my carpet repeatedly, so I booked Citrus Fresh…read morefor their advanced pet treatment. There was a mix-up the first time and they did the basic pet treatment. But they came back, did the advanced (deeper) enzyme treatment I had originally booked, and refunded me for the hassle, which I really appreciated. Both times the techs were pleasant and efficient. I also appreciated that, prior to treatment, they used a black light to thoroughly assess the problem. One thing to know is that the smell can actually get worse for a few days after deep enzyme cleaning (which really surprised me!). Keeping the windows closed at first, then airing out, running two air purifiers on turbo, and vacuuming thoroughly really helped. Vacuuming is so important because it lifts leftover VOC particles that cause "ghost smell" even after enzyme treatment. I also used an odor powder (Rocco & Roxie) over the carpet, left it for 24 hours, then vacuumed again. Blocking off the area with aluminum foil and barriers helped stop my cat from re-marking the same spots too. In the end, Citrus Fresh helped me save my carpet. I'd recommend them -- just know to stick with it, ask for the advanced treatment and be patient if you have a tough pet mess like mine!

While looking for a premove in carpet cleaning service, this company was very responsive…read more I ended up booking via texts so I appreciate the simplicity of it. Pretreatment and spot details included. Service was timely and thorough. Probably another vacuuming would have been helpful. I vacuumed the next day and plenty of dog hair was picked up. Overall, would recommend and use them again.

Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.

My expectations might have been too high because of all the great reviews. My experience was good,…read morebut not excellent. Let's start with the good - he did get most of the stains out and did a great job tightening up our carpet. He was also on time and easy to communicate with. The not-so-good: the main thing that irked me was that he put our furniture on top of our other furniture. This includes an air purifier that was on the dirty floor of our bedroom which was moved to be on top of our clean bed. He also put our tables on top of our couches. Not the cleanest method to clean. When I've hired Stanley Steamer before they come with 2 guys who move all the heavy furniture around and place everything on these pad-looking things. They never put things on top of things. They also ask you to move the smaller things out of the way. Also, he also wasn't able to get out of a couple of minor stains. I'd say he was about as expensive as Stanley Steamer, but not as effective. All and all, he was a nice guy but his methodology is questionable.

So thankful I called these guys! I'm new to the area and had a MAJOR carpet emergency. My dog got…read moresuper sick overnight and it was so bad I couldn't even clean it (bloody diarrhea on white carpet). Of course this happened on a Friday night. The next morning I called while I was at the vets office and explain the situation. Lestin was so kind and told me he would fit me in. They showed up at 4:30 on a Saturday and my carpets turned out PERFECT!!! I can't believe he got the stains out, I'm truly amazed. Super nice guys, very professional, excellent work AND even economically priced. I couldn't be happier or more grateful that they gave up part of their Saturday night to help me.

If you are looking for a licensed, insured contractor who is professional, caring, flexible and…read moreknowledgeable...look no further. It is difficult to find contractors who do not cut corners with reasonable prices. I am extremely satisfied with their work and choose their company to be first on my list when there is work to be done on my homes! You will not be disappointed!! And as an added bonus they are always on time!

Great choice on time, and works quick! The work speaks volumes. I would certainly use him again.read more

From the initial booking up the appointment , to the finishing up of the job the service was…read moreimpeccable and the outcome was amazing . Derrick is a professional he makes sure to take his time and explain the process. I would definitely recommend him for future endeavors. Anna

I had the pleasure of finding Adan on here late last night and he was here early this morning at…read more9:30 AM. On time, helpful, and went above and beyond! Not only was he professional but he was so nice!!! I rarely need carpet cleaning but I will, without a doubt, be calling Adan for any future carpet related work. Here is the reason for the season.... (the culprit, why I needed carpet cleaning, with not a worry in the world.. Enjoy! She's lucky she's cute )

Highly, highly recommend Adan and Essence Carpet Cleaning. Needed a sectional couch cleaned after a…read moremove and he did an excellent job. Professional, reasonable, good communication, does things right. Trustworthy business.

We got a pretty good quote through Angie's list and after reading reviews on there and on yelp we…read moredecided to hire him. Troy seemed nice and professional, he showed up on time. He went around the house and said that we had 10 areas and 32 stairs. He also had some blue light that showed him urine. We just bought this house and the owners before had a large dog. Because of that he added $250. The original quote was $420, but when he came he said it would be $700. Which was high but it was fine as long as there wouldn't be any urine and stains on the carpet. We agreed to the price and he started his job. We have a big house over 4,000 square feet, so we thought this would take him the whole day. He started at 9:30 and was done by 12:30. Both me and my mom were confused and thought how could he be done so quickly. He tried showing us pictures on his phone of before and after, and to be honest we didn't notice much of a difference. I didn't take before pictures but I've attached the after pictures. I gave him the benefit of the doubt and thought maybe it's because it's still wet and we should wait till it dries to see a difference. No the carpet looked exactly the same. This was disappointing and I would never use this company again. Also not to mention he was being incredibly rude to my mother and talking down to her. She doesn't speak good English and he would say things and make little rude remarks. I didn't say anything because I thought it would be fine as long as this guy cleaned our carpets the way we wanted it. I would stay away from this business all together.

Troy really knows carpets and really appreciates customer service! We were impressed from start to…read morefinish: He promptly returned my call, He was accommodating to MY schedule, He throughly explained pricing, he emailed and texted reminders with permission, he called to ask if he could come early, he protected my lawn from equipment (that water line is so hot it will scald the grass), he did a fantastic job on the carpets, his bill was promptly e-mailed and didn't exceed the quote. Does it get any better than this??? He's certified by several large carpet manufacturers and I could tell he knew what he was talking about and will get me more for my money by extending the life of my rugs. My carpets look new for he holidays and I look forward to using them again.

I've had the opportunity to use this carpet and hardwood floor cleaning service, several times over…read morethe past few years, and each time the services provided has been exemplary!! The Team members are always prompt and extremely professional! I have referred this cleaning service to several friends, and family members as this team has continuously gone above and beyond what was expected. Their prices are reasonable, and the focus is strictly CUSTOMER SATISFACTION! With the Holidays quickly approaching, it's a great time to start getting the house in order for the upcoming festivities. If I were able to give 10 stars, it would have been a fair depiction of this service as 5 stars are certainly not enough.

Great Service and a fantastic price! Very easy to work with and cleaned our very messy ( Kid…read moreDestroyed) sofa!

Responsive, great communication. Reliable, called & showed…read moreup promptly Informative, told me what to expect & answered questions. Accurate, did everything they said they would do. Value, completed the job on time & for the price quoted. No surprises no extra charges, A+ Job! Floors looked better than expected!

This is my second time using BEST and they truly are the best! The first time they did carpet…read morecleaning at my apartment and it was so fast and efficient, and left my carpet looking amazing! Then when we moved into our house I called them again and Lance came back out to do some upholstery cleaning. I felt very valued as a customer and I was even surprised that he remembered me! This just goes to show their quality customer service! Lance cleaned a sofa, loveseat and chair for us and as soon as he was done, you could see the difference!! Such a great job and very professional and fast while he was here. We will definitely refer Best Carpet Cleaning to all our friends and neighbors. This will be our go to company! Thanks again!

The service and quality was great!! And the price was good!! I recommend Faulkner to you, and…read moreeverybody!!

From the owner: We are a family owned floor cleaning business. We clean churches, daycares, funeral homes,…read moreresidential, etc. all around the Georgia and Alabama area. We have over 30 years of experience and we are a Christ loving family. Call us today to get your free estimate!