We cannot express enough how wonderful Joel Burmaster at End of the Roll was to use. we came in…read morelooking for 2 carpets for our living and dining room. Joel directed us to the exact location of rugs we needed. There was zero pressure, no following us around..he left us to look around and make our choices. As seniors we were concerned about how we were going to get these. rugs home. Joel promised we would hear from him by the end of the day. He kept his word and went above and beyond to get these carpets to us. Joel is a man of his word and a joy to work with. we told Joel we'd be back for 2 more rugs for the bedroom. 5 stars is too low of a review...10++ is our review.

Carpet is reasonably priced but installation is a disaster! Installation done twice but both…read morefailed. It's better to buy from them but find someone else to do the Installation.

Very responsive and communicative! Did an amazing job…read moreinstalling this high quality carpet in my condo living room. Good price options to choose from and smooth process.

Sam, is an excellent professional and the wonderful new look of our apartment's floor, proves it…read more But, more importantly, Sam is a great human being. I believe that he was more concerned with any and all of our issues, than with the flooring work itself. And he finished the work one day before it was originally planned. Worth every penny!

Today I had carpet torn up and new flooring put in, its just OK…read more The thing that I'm angry about it the installers un plugged everything from the back of my TV even my Fire Stick. NOTHING was left plugged in, all these guys had to do was pull the power bar out from the wall!!! EASY RIGHT! BUT NOOOOOOOO they had to un plug everything. NOW I have to wait 5 FIVE days for cogeco to come and plug everything back in. I tried with Cogeco over the phone but didnt work. I went into the store to complain but the person who sold me a few thousand dollars didnt care and was kind of rude. She said " Thats why we tell people to un plug their own things" BTW she never told me that. She asked "Who was the sales person" I said You! I just dont like how she responded and not showing much interest now everything was paid in full. If you want a nice sales person DO NOT go to Floors Plus More. Because of this place I will not have cable for 5 days. Cogeco said a cord must be damaged for nothing to work.

I purchased two area rugs recently from Floors Plus More in Burlington. The staff was very friendly…read moreand helpful and the selection of rugs was just fantastic. The store is extremely neat and clean and well-organized. I highly recommend this store and will be doing all my flooring shopping there in the future.

Writing today, August 30/25. I am so HAPPY!!!…read moreThe service from Alexanians was beyond perfect! Thank you Manny! A special "shout out" to the installation crew headed by Shameem. You guys absolutely are the best installers ever!!!! Readers: please know that I highly recommend this very talented group of professional workers! Prompt, extremely efficient and dedicated to detail! 10 out of 10.

Recently we purchased a large amount of wool carpet for our northern cottage. We returned once…read moreagain to our favourite Burlington Alexanians location. we have always found them so efficient and professional. The manager Ken kept us in the loop every step of the way and the scheduling done by Adam was perfect. When the day of install finally arrived and knowing there were 6 large rooms to be installed we were apprehensive that it might be too much to accomplish in one day after all we were along way from Burlington. However everything was so efficiently planned and expedited that we couldn't thank the three installers, Nail, Yusuf,Kilic, enough for their efforts. From the time they arrived they worked stopping for nothing. The cleanliness they left those rooms in was as good as I would have done myself. The furniture moving was professional and very much appreciated. All the old Berber and awful underpad disappeared into clear bags to be disposed of by them. At the end of only one day we sat back very happy with our purchase and choosing Alexanians to vacillate the change for us. Thanks

I purchased a high grade carpet from the store about 1 1/2 years ago. The product failed miserably…read more Carpet was cleaned by two professional cleaners and stains remained. The manufacturer got involved sending an independent rep to perform testing and cleaning of carpet. Rep stated stain would keep coming back. Manufacturer wanted to send a third carpet cleaner to try to remove the stains on the white carpet. The manufacturer's carpet cleaner failed to show for the appointment, cancelling 10 minutes before scheduled appointment. That is when things took a turn for the better. Natasha from Eden Tile It, who was actively involved during the process replaced the underpad and carpet as per my choice. Eden Tile It has renewed my faith in a company going to extended lengths ensuring customer satisfaction, putting the customer first. Natasha was amazing through out the entire process keeping me informed but most importantly backing a client when the manufacturer failed to warrenty the product. Eden Tile It of Fairview Street, Burlington, ON has earned my repeat business. Thank you Natasha!

So disappointed. We have been purchasing tile at Eden Tile-It for nearly two decades and have…read morealways been happy with both the products and the service. Unfortunately, this was not our experience this time around. We ordered 14 boxes of tile based on the display board in Eden Tile-Its' showroom (see photo). When we opened the boxes nearly 70% of the tile had no pattern on it whatsoever and those that did had very little veining (see picture of one of the boxes). There would be no way that the look represented on the display board could be recreated with the product we received. When I contacted Eden Tile-It. The manager, Brian, insisted that this was normal variation of product. It is not. It is deception. I understand that some tiles are going to have more veining than others and that some tiles, based on the display board, might even be completely white. However, 20-30% (as opposed to the 70% we received) of the tiles on this display board are plain white and the ones that are patterned have much more veining than any of the tiles we received. This is very misleading, and given that customers are paying up front to order a product based on these display boards, dishonest. Customers should be able to trust that they will be able to recreate the look on these boards. I felt sure that Eden Tile-It would make this situation right, but they did not. Saying only, "That's just the way it is." The tile was returned but at a 15% restocking fee and the manager seemed ill equipped to handle a situation where a customer was not receiving what they paid for. Brian made no attempt to fix the situation, blaming the supplier and insisting the product we received was acceptable. It was not. I have recommended Eden-Tile-It to many friends, family, and even contractors over the years and have even taken friends into the showroom to help them choose tiles for their renovations. Based on this experience, I will not be recommending them again, nor will I be purchasing anything from them in the future. Go elsewhere. There are plenty of other suppliers that will treat their customers better

Could not recommend this place higher! Fantastic customer service. The owner was great and created…read morean installation video just for us. Very impressed! Quality product too.

Great job and reliable service is what I received. Very professional work and very nice guys to…read moreget the job done when they said they would. You can't go wrong and I would recommend the service to anyone and everyone. Thanks Keith, you definitely know what you are doing! Gary and Sheri S.

We shopped around for replacing the dated carpet with hardwood floor. We shopped big boxed stores…read moreand also a verity of stores up and down Dundas. Ultra Carper had the choices with patient and knowledgeable staff who found us the exact flooring we wanted - a very nice Jatoba natural Canadian made hardwood - at a very good price. It was installed within a week and we have been happy with it since. Thanks ultra carpet!

From the owner: Ultra Carpet is your one-stop shop for complete flooring solution. We specialize in hardwood,…read moreengineered, laminate, vinyl, carpet,and Persian and other rugs.

Excellent service and quality! Knowledgeable staff! Michelle the owner is very professional and…read morehelpful in choosing the right carpet for my home All the staff including Gina the receptionist and the two installers Keith and Tyler were top notch I highly recommend this company to my friends and family! My home looks amazing! Thank you all and every success in your business

terrible service by Johan. didnt show up for an appointment and then tried to gaslight me because…read morehe had a doctors appt. Really unprofessional