On June 4/2024 I purchased 34 boxes of vinyl planking along with 2 transition pieces to match the…read morefloor. June 5/2024 I called and wanted to return the 2 transition pieces. To make a long story short....they had charged me $120 for the 2 pieces. I was at another store close by and noticed they had the exact pieces 2 for $40 dollars. I took the 2 pieces I had bought from them and they charged me a restocking fee. ridiculous as the truck delivers supplies there everyday. Restocking???? so paid $120.... after restocking fee I received $96 back after much discussion. What a mark up! After opening one box of the vinyl ....the whole box ....each plank is chipped on the corner. Unusable! I am not installing the planks until first week in July....so we will see how many damaged planks I have in the other 33 boxes and what excuse they will have for not taking damaged planks back. I will update when I go to install planks in a few weeks.

Would give zero stars if possible. Company charges $100 to provide an estimate that they write on a…read morescrap of paper with no details. Very disappointing. Zero confidence in this company.

We cannot express enough how wonderful Joel Burmaster at End of the Roll was to use. we came in…read morelooking for 2 carpets for our living and dining room. Joel directed us to the exact location of rugs we needed. There was zero pressure, no following us around..he left us to look around and make our choices. As seniors we were concerned about how we were going to get these. rugs home. Joel promised we would hear from him by the end of the day. He kept his word and went above and beyond to get these carpets to us. Joel is a man of his word and a joy to work with. we told Joel we'd be back for 2 more rugs for the bedroom. 5 stars is too low of a review...10++ is our review.

Carpet is reasonably priced but installation is a disaster! Installation done twice but both…read morefailed. It's better to buy from them but find someone else to do the Installation.

Very responsive and communicative! Did an amazing job…read moreinstalling this high quality carpet in my condo living room. Good price options to choose from and smooth process.

Sam, is an excellent professional and the wonderful new look of our apartment's floor, proves it…read more But, more importantly, Sam is a great human being. I believe that he was more concerned with any and all of our issues, than with the flooring work itself. And he finished the work one day before it was originally planned. Worth every penny!

Writing today, August 30/25. I am so HAPPY!!!…read moreThe service from Alexanians was beyond perfect! Thank you Manny! A special "shout out" to the installation crew headed by Shameem. You guys absolutely are the best installers ever!!!! Readers: please know that I highly recommend this very talented group of professional workers! Prompt, extremely efficient and dedicated to detail! 10 out of 10.

Recently we purchased a large amount of wool carpet for our northern cottage. We returned once…read moreagain to our favourite Burlington Alexanians location. we have always found them so efficient and professional. The manager Ken kept us in the loop every step of the way and the scheduling done by Adam was perfect. When the day of install finally arrived and knowing there were 6 large rooms to be installed we were apprehensive that it might be too much to accomplish in one day after all we were along way from Burlington. However everything was so efficiently planned and expedited that we couldn't thank the three installers, Nail, Yusuf,Kilic, enough for their efforts. From the time they arrived they worked stopping for nothing. The cleanliness they left those rooms in was as good as I would have done myself. The furniture moving was professional and very much appreciated. All the old Berber and awful underpad disappeared into clear bags to be disposed of by them. At the end of only one day we sat back very happy with our purchase and choosing Alexanians to vacillate the change for us. Thanks

We just had Azores install hardwood flooring in our mail floor, upper floor and stairs. These…read morefolks are absolute professionals at their craft. The workmanship is excellent. They were a pleasure to have in my home during the installation, they always left the areas clean after each day's work. They have literally transformed the look of my home and we are so pleased. I would recommend them to anyone looking to have flooring done.

From the owner: A family owner and operated business, we take great pride in the results we are able to offer our…read moreclients. Whether new installation, repair, refinishing or custom design, our goal is to exceed your expectations every time.

Today I had carpet torn up and new flooring put in, its just OK…read more The thing that I'm angry about it the installers un plugged everything from the back of my TV even my Fire Stick. NOTHING was left plugged in, all these guys had to do was pull the power bar out from the wall!!! EASY RIGHT! BUT NOOOOOOOO they had to un plug everything. NOW I have to wait 5 FIVE days for cogeco to come and plug everything back in. I tried with Cogeco over the phone but didnt work. I went into the store to complain but the person who sold me a few thousand dollars didnt care and was kind of rude. She said " Thats why we tell people to un plug their own things" BTW she never told me that. She asked "Who was the sales person" I said You! I just dont like how she responded and not showing much interest now everything was paid in full. If you want a nice sales person DO NOT go to Floors Plus More. Because of this place I will not have cable for 5 days. Cogeco said a cord must be damaged for nothing to work.

I purchased two area rugs recently from Floors Plus More in Burlington. The staff was very friendly…read moreand helpful and the selection of rugs was just fantastic. The store is extremely neat and clean and well-organized. I highly recommend this store and will be doing all my flooring shopping there in the future.

A friend told me to go here for amazing prices and service. I was sceptical. But I must say I was…read morevery pleased. We purchased three high end toilets and they were 30% less expensive than anywhere else. The lady was very helpful and informative too about the pros and cons of each toilet. If you have the time I think this place is well worth a visit.

From the owner: Barton Bath + Floor in Hamilton is the premier one-stop destination for bath, floor and kitchen…read moreitems for your home. Purchasing directly from top manufacturers, we are able to offer the best brands for less.

Best customer service ever received. Peter was professional, knowledgeable and very responsive…read more Installers were clean, efficient and great workmanship. Would highly recommend this company!

We bought expensive hardwood flooring from Speers. Our hardwood flooring for our kitchen was…read morechipped and scratched up within 4 years. They will not help us repair it so we are out a lot of money. None of our other hardwood floor has the problem - just theirs. I just want to warn other people to stay away and not buy hardwood flooring from them. It looks good in the showroom - but it'll look terrible once it is all scratched up.

I purchased a high grade carpet from the store about 1 1/2 years ago. The product failed miserably…read more Carpet was cleaned by two professional cleaners and stains remained. The manufacturer got involved sending an independent rep to perform testing and cleaning of carpet. Rep stated stain would keep coming back. Manufacturer wanted to send a third carpet cleaner to try to remove the stains on the white carpet. The manufacturer's carpet cleaner failed to show for the appointment, cancelling 10 minutes before scheduled appointment. That is when things took a turn for the better. Natasha from Eden Tile It, who was actively involved during the process replaced the underpad and carpet as per my choice. Eden Tile It has renewed my faith in a company going to extended lengths ensuring customer satisfaction, putting the customer first. Natasha was amazing through out the entire process keeping me informed but most importantly backing a client when the manufacturer failed to warrenty the product. Eden Tile It of Fairview Street, Burlington, ON has earned my repeat business. Thank you Natasha!

So disappointed. We have been purchasing tile at Eden Tile-It for nearly two decades and have…read morealways been happy with both the products and the service. Unfortunately, this was not our experience this time around. We ordered 14 boxes of tile based on the display board in Eden Tile-Its' showroom (see photo). When we opened the boxes nearly 70% of the tile had no pattern on it whatsoever and those that did had very little veining (see picture of one of the boxes). There would be no way that the look represented on the display board could be recreated with the product we received. When I contacted Eden Tile-It. The manager, Brian, insisted that this was normal variation of product. It is not. It is deception. I understand that some tiles are going to have more veining than others and that some tiles, based on the display board, might even be completely white. However, 20-30% (as opposed to the 70% we received) of the tiles on this display board are plain white and the ones that are patterned have much more veining than any of the tiles we received. This is very misleading, and given that customers are paying up front to order a product based on these display boards, dishonest. Customers should be able to trust that they will be able to recreate the look on these boards. I felt sure that Eden Tile-It would make this situation right, but they did not. Saying only, "That's just the way it is." The tile was returned but at a 15% restocking fee and the manager seemed ill equipped to handle a situation where a customer was not receiving what they paid for. Brian made no attempt to fix the situation, blaming the supplier and insisting the product we received was acceptable. It was not. I have recommended Eden-Tile-It to many friends, family, and even contractors over the years and have even taken friends into the showroom to help them choose tiles for their renovations. Based on this experience, I will not be recommending them again, nor will I be purchasing anything from them in the future. Go elsewhere. There are plenty of other suppliers that will treat their customers better

We went to Factory Tile Depot to look at tiles for a bathroom reno. I found the layout of the store…read morea little difficult to browse as the sheets are quite heavy. They have a huge amount of stock and the staff are very friendly and willing to help. I think they had some really great tiles but they can be quite hidden. The pricing was difficult to locate and didn't appear to be per square foot like other stores. That can make it difficult to compare pricing. Otherwise I look forward to working with the staff on our future projects.

Bought tiles for bathroom reno in November. Tracy was helping me. I was debating using large tiles…read morefor the shower floors vs the typical small tiles. My contractor said that he would be ok doing that only if I also ordered the Schluter Kerdi shower base system. When I asked Tracy how much more (besides the tiles) this would cost me, she only quoted me 2 of the 3 pieces required. The base (talked to my contractor to ask what size was needed) and the linear drain Cover but made no mention of the actual drain also required. Cost: $656+ tax. So, I decided to go for it. Couple of weeks ago my contractor went to pick up the piece to start the job...no drain. Had to rush order it and the Cost: $417. When I talked to Tracy today she told me the contractor would not know what exact drain to order until he broke up the floor and it was up to me and him to ensure we ordered what we needed etc. When I mentioned that she never once mentioned this to me, she said that it was back in November and she could not recall the conversations regarding this order. When I explained that had I known that the Whole shower base system was going to run me nearly 1200$ I Would have used the smaller tiles. She was unsympathetic and Refused to acknowledge that it was her quoting error and refused to cover the additional cost or even charge me for her cost of the product ie waiving profit. Not impressed at all. When I make an error, I don't make others pay for it.