I was hoping this review was going to be filled with rainbows and unicorns however I have absolutely nothing positive to say about this company. My experiencing in working with various trades professionals is extensive as I have re done 4 homes, and I can confidently say working with Paul was the most unpleasing event ever. First- I was not made aware that ALL the furniture was to be moved out of the house or the start/end time of the job ( ex. my crew will be there at 9 am) . Being in construction this may seem a bit off however I am not in construction and all my other projects/renos/tradesman made we fully aware of there expectations PRE day of construction and this was communicated to me, Adamson didn't bother. Instead I got a lovely phone call from Paul stating that if they were to continue to move the furniture it would be 1000.00 to keep moving it back and fourth to complete the job. One day alone was 450.00 and i needed to confirm that i was going to pay this via text for the job to continue. Also they had moved maybe 5-6 items. I would understand if it was an entire home of furniture but it wasn't. Please have someone who knows flooring to see the job before you sign anything!!! Second- The attitude and customer service is disgusting. Being in customer service myself, I would never/never been spoken to this way in my life. He defiantly took the fact that I was a female to his advantage ( I also have never felt that way) . Luckily my husband is in construction and was aware that all these things are a way for them to make them more money= look better to the big boss. Business world sadly. He was sadly now involved. He was swearing at my husband calling him names and carrying on. He also wanted to charge me 2000.00 extra to complete 1 rip up 2 layers of subflooring and re lay board so it would not squeak- initially he was going to go over this as well which would have made the flooring buckle within 6m-1y Third- He "measured" 900 sq feet and charged me for that amount of flooring. When I had it re measured it was approx. 644 sq feet. Now i understand they allot for "extras" but 250 sq feet worth? That seems excessive. Paul was speechless when this was brought up- once again taking advantage of a female- or so he thought. After the first day I have decided this is not a healthy working relationship and all Paul cares about is money- so i can only assume this company is money driven? anyhow i offered to pay him a fair amount for the "work" completed. Also be aware that i believe they contract there work out as the two men that were working there had on different flooring t shirts? Also a red flag, I wouldn't work with Paul either! Spend your hard earned money anywhere else. read more

I have dealt with this company through a builder on a new construction. During my inspection prior to possession I was horrified by the quality of the flooring. There were numerous visual gouges (I stopped counting at 100 in a 900sqft condo) and there were significant gaps between floors so bad that you could easily identify the tongue and groove. Trying to have these floors replaced was a nightmare. There is no pride in their workmanship or care to try to remedy the situation once they have their money.  It took significant pressure from the builder and myself to even have them come and look at the floors and even more to get them to repair the floors. When we moved from the condo and purchased a cosmetic fixer upper, I told my husband (who works in the trades building houses) I was never going to use them for flooring because of how bad their customer service is.  Fast forward 3 years and we are working on some projects and the only place listed as a dealer in the area is Adamson so we decide to give them a try with apprehension. When we got there we discovered that they do not carry that part since they "can't make money on it".  Despite this, we decided to ask some questions about thoughts on aesthetics in installation in hopes that he would lean to one of our opinions and help us decide. Immediately he asked where we purchased the tile we we're working with, then said "you didn't buy anything from me and now you want free advice". That pretty much sealed the deal with never working with them ever again.  Thanks to their horrible customer service we will just travel further to get the hardwood flooring for the remaining levels on our house and the tiles for the two bathrooms. Never again will we consider doing business with Adamson and we will gladly share our experience with those we know which includes well respected custom home builders. read more

Quality and professional service from start to finish. I recently had flooring installed in my house and I was very impressed with both the service I received at the store as well as the professionalism of the installation team. They were prompt, friendly and completed the job very quickly. The finished job is beautiful and there was nothing to clean up after they left. They showed great care and respect while doing the install. I would highly recommend Adamson flooring if you are looking for top quality, fair pricing and amazing workmanship. read more

I highly recommend Adamson Flooring. The quality of flooring is excellent and the installers did an amazing job. The customer service we received was outstanding and we plan to deal with them again in the future. read more

The guys at Adamson flooring are amazing! Nothing but good things to say about the workmanship and the company itself. Our floors are gorgeous and are getting lots of compliments from everyone that comes into our home! We would recommend them to anyone looking for fantastic floors;) read more

I would not recommend using Adamson Flooring for your flooring needs. They do not stand by their workmanship. Our builder uses this company and they did our living room floor. When we took ownership of our house, there were big gaps between the boards, cracks in some, poor placement of many of the boards. These are obvious problems that are noticed by our family and friends. Also, the different tradesmen that come back for the typical touch-ups on a new home who see hundreds of homes a year, comment on the poor workmanship. We put the flooring issues on our PDI list and have been arguing with our builder and Adamson Flooring since for it to be fixed. A manager from Adamson Flooring has come out three times to look at it, says it doesn't look good, but says it's the humidity in our home. However, the Nest thermostat history shows the humidity has been exactly what they want it at. Finally after months of arguing, we were told they were going to replace the floor. The Adamson installers come and say the floor doesn't look good, but say it will look worse if they try to replace the problem boards and that the entire floor just needs to be replaced. In the meantime one guy is on the phone with their boss, telling him there is nothing wrong with our floor and why are they here, while the other guy fills in the gaps with putty. On the day of installation at the 11th hour, Adamson flooring changed their mind and said our floor looks fine and they will not be replacing it. It has been a frustrating experience and we are just giving up. They got their money. We got an eye sore for hardwood floors. For your sanity and your wallet, I recommend you look elsewhere for your flooring installation. read more

Professional from the beginning until the end. Extremely happy with all of the work that Adamson's has done over the years for us. They have tiled bathroom showers and floors, installed kitchen backsplash and put beautiful hardwood throuout our home. We have used them for years and will continue to use them. They have just finished our fireplace tiling and it looks great. Next job.... The basement. I can't wait to see what there experienced, professional representatives come up with. There convenient location and well laid out showroom is just an added bonus. read more