Top drawer seller, absolutely trustworthy and with value priced product…read more Recommended. Owner is a classic gentleman

From the owner: We offer the highest quality of rugs, way below the industry average. We are able to do this due to…read moreour 20+ years of first-hand connections with the artisans! We also offer authentic and pure Lapis Lazuli, from Afghanistan.

I went to this Rug Store in the Eastgate mall today. At around 5:30pm today April 4th. There was A…read morePakistani Man working. I walked in and showed him a picture of exactly what kind of a rug I am looking for. I showed him the picture and told him I want a eggplant/ plum color of the carpet. Just that plain color , and if he has it to tell me and if he doesnt to also tell me. So I don't waste his time and he doesn't waste my time. But right away he told me pointing at a RED carpet that YES we do have that same carpet color look. And I told him thats not eggplant thats red. It was nothing like the carpet I showed him. Then he still insists on showing me the bug carpets that were also red or dark red and i told him no this is not what I want, I guess u dont have eggplnt color because thats what i want. I already saw your display carpets to see if U had the color i want. But he didnt. Then he tells me Ok " make up your mind, and carpets with that plain color only , can only be found in SHOE STORES to step on cuz they sell those type of cheap carpets" And I was like shocked at how he was mad at me for not liking what he showed me when I clearly told him what Im looking for the minute i stepped in the store. He was very rude, and I told him ok I can buy it from another store many have it. Thank you! And Left! He kept staring! Do not buy from this store I dont know if this was thw owner or just a employee working there, but very very very rude!

From the owner: Our business offers a wide selection of modern to traditional rugs, furniture, and decor. We…read morespecialize in variety and competitive prices to suite all of our customer's needs. The possibilities are endless!

WARNING: Do Not Trust KB Rugs…read more I strongly advise anyone considering KB Rugs to stay away. They picked up my rug last November with no receipt, no documentation, nothing. After that, they completely stopped communicating. I called multiple times, around 40 times during November and December and never got a straight answer. At one point, they claimed their machine broke, and my rug "might" have been taken somewhere else--but they still couldn't tell me where my rug actually was. I have a photo of the pickup of my rug. When I finally went to the store, instead of returning my rug, they tried to charge me $200 for a replacement, then dropped it to $100. I paid it even though I shouldn't have--because I felt pressured and taken advantage of. The rug they gave me was of garbage quality, it's completely rubbed out and flattened where your feet go. Within three months, it was completely flattened, unlike my original IKEA rug, which lasted over five years. They refused to replace it with anything comparable and took no responsibility for losing my rug. This company shows no professionalism, no integrity, and no accountability. My high-quality rug is gone, and I was left with a worthless replacement and extra costs. Avoid this business at all costs.

Amazing , we are always so impressed at the quality of the rugs . Each piece looks high quality,…read more like a masterpiece for your home . The owners Nadeem and Arzish are so wonderful . Arzish worked so hard to find us the perfect product for our home. We really felt so comfortable and have developed a trust knowing we will be taken care of and very satisfied. Guaranteed we will be back for more purchases. Thanks again to KB rugs for a wonderful afternoon and for being so supportive. Ranie and Azan Khan

Take my word for it and have your rugs cleaned! I'm shocked at the difference. grey job, ever…read morebetter communication, very satisfied with the work.

These guys are great! My partner and I were shopping for a new area rug for our living room and…read morewent to this store first because it's in our neighbourhood. Well after shopping at every other carpet store across the city, we ended up back here for our purchase. The prices were comparable to other stores (less expensive than some of the stores catering to designers ), but the service was awesome. They are really passionate about the carpets and want to explain a lot to you about exactly what you're paying for when you buy the different types of carpets and the unique features of one style over another. They let us take a carpet home to make sure we liked it before committing, and they even delivered it on the spot by just carrying it over to our apartment! They do cleaning etc as well so I will definitely continue to get carpet related services here.

Today I had carpet torn up and new flooring put in, its just OK…read more The thing that I'm angry about it the installers un plugged everything from the back of my TV even my Fire Stick. NOTHING was left plugged in, all these guys had to do was pull the power bar out from the wall!!! EASY RIGHT! BUT NOOOOOOOO they had to un plug everything. NOW I have to wait 5 FIVE days for cogeco to come and plug everything back in. I tried with Cogeco over the phone but didnt work. I went into the store to complain but the person who sold me a few thousand dollars didnt care and was kind of rude. She said " Thats why we tell people to un plug their own things" BTW she never told me that. She asked "Who was the sales person" I said You! I just dont like how she responded and not showing much interest now everything was paid in full. If you want a nice sales person DO NOT go to Floors Plus More. Because of this place I will not have cable for 5 days. Cogeco said a cord must be damaged for nothing to work.

I purchased two area rugs recently from Floors Plus More in Burlington. The staff was very friendly…read moreand helpful and the selection of rugs was just fantastic. The store is extremely neat and clean and well-organized. I highly recommend this store and will be doing all my flooring shopping there in the future.

I love HomeSense, specially near Christmas time, when they have all the Christmas decorations,…read moreplates, Santa dulls and decorations, ornaments clothes, etc. When I got here, it seemed like the shelves were replenished just recently and everything was in stock. Best time to go to HomeSense, lol. I bought so many nice decorations and kitchen utensils and I'm happy about it.

Had an amazing experience thanks to Karlo. This location is always busy, but he managed to multi…read moretask, help us with a smile, and go the extra mile and help us load our new carpet in the car. He was super friendly and an awesome employee!!! 10/10 customer experience.