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    Floors Plus More

    3.5 (2 reviews)
    Closed • 10:00 am - 6:00 pm

    Services - Floors Plus More

    Carpet binding

    Carpet installation

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    Alexanian Carpet & Flooring

    Alexanian Carpet & Flooring

    (6 reviews)

    $$$

    Writing today, August 30/25. I am so HAPPY!!!…read moreThe service from Alexanians was beyond perfect! Thank you Manny! A special "shout out" to the installation crew headed by Shameem. You guys absolutely are the best installers ever!!!! Readers: please know that I highly recommend this very talented group of professional workers! Prompt, extremely efficient and dedicated to detail! 10 out of 10.

    I've had a lot of contractors in and out of my home over the years, so I appreciate the good ones…read more First off, sales: Alisha was very helpful with my flooring decisions and I really appreciated her advice. She came to my home to measure and she brought flooring samples so that I could see the colours where they would "live". Once the sale was done, I had two crews from Alexanian in my home: one for the main floor hardwood; another for the upstairs carpet. The wood floor crew: Huseyin introduced himself and then got to work. I stayed out of their way, but I believe there were two or three women on the crew. This was clearly a subcontracted job. They did not greet me or introduce themselves, but rather set up a speaker and began to play loud music before getting to work. My first complaint about the hardwood installation is that they left the doors wide open all day. This meant that every fly and moth in the neighbourhood flew inside. I was working in my office upstairs while they worked downstairs, and sometime around mid-day, I realized that the music and hammering noise had stopped. I ventured down the stairs to find the house empty, my garage door wide open to the street, my back patio sliding doors wide open (screen door too), and my front door open. The contractor's van was gone as well, so I presumed they had gone for lunch. They hadn't let me know they were leaving. I was upstairs -- while all my doors were open, anyone could have wandered in and helped themselves to whatever was in my home and I would have just assumed that any sounds were coming from the flooring crew. With my garage door open, anyone might have come in and gone through my tools and supplies without my knowledge. I closed all the doors, but again, the flies, bees and moths had already made themselves at home. And the loud music. I was upstairs trying to work. Their music was not appreciated. Otherwise, the installation went okay. Not great, but just okay. There is a new large chip in one half-wall near the garage, and I hear "popping" sounds when I walk over certain areas, so my engineered wood feels more like a laminate, but I hope those will go away in time. There was a gouge in one board, and Huseyin came back to "fix" it, but he simply coloured it with a black marker (that he borrowed from me) and it looked pretty bad. When I said that the "repair" wasn't right, he became annoyed and said that my floor was going to get marks on it and that I should learn to live with it. I asked to have the board replaced but later change my mind, as I was concerned that his repair might look worse than the gouge. The hardwood crew gets 1.5/5 stars. Now, the carpet: A week after the wood floor, Zephara and another man came to install the carpet. Zephara introduced himself and looked at the plywood staircase that I had stripped, sanded and painted white (I had hoped to have a runner down the centre), and he kindly asked why I'd changed the work order to have the stairs fully carpeted. I showed him the problems that were not fixable with a sander and paint, and he agreed that, while painted stairs and a runner would have looked nice, it wasn't going to work for my situation. (I appreciated the validation!) He asked me to show him the area being carpeted and then cheerfully told me to "go and relax". Zephara and another man (I didn't catch his name) were pleasant and respectful towards my home. They were very courteous. The second man carried the leftover carpet to my garage, and I propped open the door - he closed it when he was finished. (Little things make a difference). We chatted a bit as Zephara worked on my stairs, and a few hours later, they had finished my carpet. It looks really great. (They even vacuumed up all the carpet bits!) Zephara pointed out the (nearly invisible) seams in the doorways and advised me not to drag furniture across them. I felt like they respected that this is my home and they did careful work. This carpet crew gets 4.5/5 stars. EDIT: The two crews average 3 stars for Alexanian, but after several weeks, I'm rounding my rating to a 2 because my floor still "pops" louder than Rice Krispies.

    Joshua Creek Trading Furniture & Home Decor

    Joshua Creek Trading Furniture & Home Decor

    (2 reviews)

    $$$

    I absolutely love this store. It's very close to my workplace, so I get the urge to pop in quite…read morefrequently. Joshua Creek offers beautiful high quality furniture at affordable prices. They have a good range of lower-end to very high end products. You can customize your furniture to meet your needs. For tables you can choose leg style, size, colour, etc. For couches there are tons of styles and an overwhelming amount of fabric choices. There are also lots of bedroom pieces, dining cabinets, chairs and bar stools. The staff is very friendly and extremely helpful. I've asked them some pretty detailed questions and they've been able to help me every time. Their prices are already very competitive for the quality they offer and they usually have even better discounts on their floor models. The current promotion is no tax on certain pieces. If you're in the market for new furniture, I highly recommend visiting Joshua Creek.

    I had initially found Joshua Creek by chance as we were searching for fabric we liked on the 6…read morechairs we intended to buy elsewhere. When the staff saw us looking through the book they helped us, but not in a pushy commission-earning sort of way. We ended up not finalizing our order elsewhere, as Joshua Creek was extremely helpful in helping us match chairs to our server and dining table. They not only explained how the ordering worked, but looked at our samples to suggest the best way to ensure we were able to match our maple and cherry furniture to our new chairs. The great thing too was we did not have to waste time and haggle on price. We had price shopped the Handstone chairs in numerous places and pricing varied greatly, and we were offered an extremely competitive and reasonable price right away. Our chairs arrived and were excellent, except for one. The stain and grain was substantially different. Joshua Creek took this as an opportunity to earn our loyalty in the future. Not only did they acknowledge the issue, but they picked up, sent back, and re-delivered a proper and fixed chair. In this day and age I find stellar service is hard to find, and it was great to have this taken care of. Although 6 chairs is not a big purchase compared to what some may buy, I appreciate they treated me as a valued customer and went above and beyond. I was extremely impressed to the point of deciding to write a review. I will certainly come back, if not for the quality then for the excellent customer service offered. I feel confident buying at a place like this which stands behind what they sell instead of simply taking your money and making you deal with concerns. The friendly and knowledgeable staff made it a great experience.

    Stoney Creek Furniture - The finishing touches

    Stoney Creek Furniture

    (7 reviews)

    $$$

    Really friendly staff and give great interior design tips! It's pricey but they give great…read morediscounts. It's a very spacious store and they have tons of options for every type of taste.

    Extremely expensive even for lower quality imports, not very friendly and poor experience with…read moredefective furniture that just takes up more of your time to deal with their tech going back and forth. To boot, they do not work with tou to deliver or send their techs at any convenient times. Super snooty and not even quality or experience to show for it. Had to clean my floors after their "white glove" delivery and a pile of the garbage was left in my home. They don't send their staff with shoe covers to wear in your home, even removing shoes that have been on all day left a sticky feel and smell once. Show covers are sanitary for everyone and proper white glove service. The sales associate promises that upon delivery they won't leave if furniture is wobbly, and if something more complicated is an issue the tech will come. The delivery folks did not attempt to fix a single thing. Delivery and visit windows are only provided the day before and you are asked to commit to a date without knowing even a time of day. You're given a 2 hour window the day before and no time to confirm or change it. You are also not given multiple options when you have to pick a date, saying no pushes it several days at a time. Extremely disappointed, nowhere near worth the price for the products, throw in a poor experience and you're confused what exactly you paid any sort of premium for...

    Floors Plus More - flooring - Updated October 2026

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