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    The Camera Guys

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

    Services - The Camera Guys

    Security system installation

    Security system repair

    Security monitoring services

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    3 years ago

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    Atlanta Home Alarm Systems

    Atlanta Home Alarm Systems

    5.0
    (3 reviews)

    After buying our first home, my wife and I decided to purchase an alarm system with monitoring…read moreservice to help protect our investment and our children. We had never used a security system before and knew little about how the systems or the service worked. Lew dropped by for a free consultation, surveyed the property, recommended a course of action, and scheduled an installation for the following week. Lew dealt patiently with us for we misplaced the key to the house on the installation day, and he happily fit us into his schedule the next day. Installation was quick, clean and informative: he explained components and features, offered different options, and uninstalled and disposed of random components of earlier systems spread throughout the house. And most importantly, at nine o'clock one night, when I called him after clumsily and accidentally fouling up the master code and a clutch of other settings too due to my inexperience with the system, he picked right up and walked me through the process of sorting out the whole mess, and taught me how to avoid making that mistake again. His generous customer service took a huge weight off my shoulders, and we couldn't have been more pleased. One other thing: Like T-Mobile, Atlanta Home Alarm offers their services without contracts. Everything is month to month--and their rates seem much cheaper than bigger companies'.

    How do you find a reliable, affordable home alarm provider when you are new to Atlanta and know…read morehardly anyone? I got lucky with my online search and called Atlanta Home Alarm Systems to check out the system installed in the home we just bought. The existing system was stickered by one of the 3-letter acronym outfits and I knew from trying to deal with them when my I moved my parents to an assisted living center I wanted nothing to do with them. Atlanta Home Alarm Systems came over within 24 hours, converted the system to their monitoring service and I couldn't be more pleased with their service, reliability and value. AND they offer pay as you go, monthly payments, no contract! I still can't believe it. Since then their very capable techs have replaced sensors when they went kafitz!, moved all the sensors when we had our windows replaced, relocated the cellular service connection to the attic when the under stairs wiring closet couldn't keep a connection... All good. I couldn't be more pleased.

    Vivint

    Vivint

    1.3
    (87 reviews)

    Sorry for this late review but I have to give a shoutout to my installer today CJ Wilson the guy…read moreliterally waited on me to get up to install my system and literally made me feel comfortable letting him in my home after I grilled him but he handle the pressure perfect very young guy didn't expect a guy his age with such great customer service and patience he answered all my concerns with true concern for my home. Now I never give my friends or family number out but today I sent him 3 referrals if you see this CJ keep up the good work. And I'm sorry for your lost Sincerely

    I had a disappointing experience with the Vivint sales representative Eli Reid. Before I signed the…read moreagreement, he was very attentive, responsive, and made it seem like he would be available to help if I had any issues. After I signed, that completely changed. The installation was never completed. The technician came out once but couldn't finish the installation and returned a few days later. When he came back, I told him I no longer wanted to move forward with the service. I was told I would have to pay an additional $100 to cancel on top of the $35 I had already paid, even though the system had never been fully installed. When I later spoke with a customer service, I learned that there was a way to properly cancel my service and that my sales rep (Eli Reid) could assist with that within minutes. When I contacted Eli to provide me with what was needed to cancel, he said "Sure! I'm working right now, but I will take care of it when I get a moment." Afterwards, Eli text me and literally said, "She's just going to have to keep it." Very unprofessional and not at all assisting. I guess he's no longer willing to help. I understand that companies have contracts and cancellation policies, but I expect honesty throughout the sales process. If promises are made before a sale, they should still matter afterward. I hope Vivint provides better training and accountability so future customers receive accurate information from the beginning. All in all, if a gentleman by the name Eli Reid (I.D. 609711) comes by your home, ask for a better sales rep.

    The Camera Guys - securitysystems - Updated August 2026

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