Given the perceived complexity by an amateur techie (me), I knew I couldn't tweak my home network…read moreany more than it already was. I had an abundance of hardware that was both unnecessary, and not working as it should. If you're paying for high-speed internet (100+ mbps) and are getting far less, you owe it to yourself to get it working correctly.
I called Electronic Minions for help troubleshooting my home network. They responded to my email on Friday, came out for a preliminary assessment on Monday, and completed the entire job on Tuesday.
Harris (the owner) is a networking guy. He knows how to go about troubleshooting home or business networks. While he, like most other tech services, have preference on brands of products, he's transparent and honest. He diagnosed my issues, suggested a fix, charged me his cost for the hardware, and a reasonable cost for installation. He's prompt, knowledgeable, and will offer you options at varying cost that you can consider before signing below.
Is it cheap? No. Should it be? Absolutely not. Our house has doorbells, cameras, phones, media players, TVs, game consoles, thermostats, and computers. Literally dozens of devices that rely on a fast, consistent signal. I feel like he charged me a reasonable price, will follow up to ensure that it works as advertised, and was open and honest in troubleshooting and offering a solution.
Well done Harris, you did a very good job.