Avoid this place! Terrible food and managers who don't care! I was served one of the worst burgers I have ever had. It was so dry and overcooked it was a hockey puck. Beyond well-done. Like "it's been under the heat lamp at the petrol station convenience store for three hours" bad. Words cannot explain how overcooked this burger was. My friend had a burger too and hers was just as dry and grey and disgusting. Plus, it was stingy on the toppings (1 slice lettuce, no pickles despite "house-made pickles" being specifically mentioned on the menu), bun was a cheap store bun, the patty itself was thin, no cheese options except the plasticky square orange kind...all-around a terrible burger... AND for $27.90. Riiight.
We told the waiter, who did kindly comp us dessert. When I went to pay I told the manager as well in hopes she would offer to adjust the bill. Nope. She listened, agreed it sounded awful, said she would tell the kitchen because that should never have happened, apologized again saying it sounded terrible and she was so sorry...and then she cheerfully rang me up for two burgers. I was flabbergasted. I was also tired of reiterating how bad they were, so I paid $28 each for two thin burger patties that were dried out and so overdone they were crunchy on the outside. Is the view pretty? Sure. You can also get that view by standing on pretty much any high spot in any of the small towns here. I honestly do not know how this place stays in business with such poor food and service. read more