The original appointment to clean my gutters needed to be rescheduled, and they were very…read moreaccommodating and respectful about my availability. They showed up on time and di a great job. They also remarked that a tree branch was in a position where it could damage the roof, and they offered to trim it at what I consider a fair price. When I need further work done, perhaps even installing a system to protect my gutters from leaves, I will definitely call on them.

I requested a quote for gutter cleaning through Yelp Projects. Matthew was quick to respond and…read moreprovided a quote over the phone based on the description of my house. After getting other comparison quotes we decided to accept Matthew's quote. We scheduled a day a few week out. On the scheduled day They arrived exactly at the expected time. There were three people to clean our gutters. They cleaned, sealed the gutter corners, cleaned up and hauled away the gutter debris in 1 1/2 hours. I highly recommend Roth Solutions for gutter cleaning. I plan to call them again.

Hired for gutter repair work…read more CW construction replied quickly. They came out and gave me an estimate where a competitor wanted to come out and do the work but wouldn't give me a ball park number first. Others didn't respond. The weather caused the appointment to be pushed multiple times (snow and high speed winds which is what caused the damage in the first place), but the work is done and the gutter appears very secure now. Pricing seemed reasonable for the time and materials used. They were friendly and open to various payment options. The estimate came slightly under the quote, (rounding distance so very slight) which is always nice. Notes: I know it's hard being a contractor and taking calls while working, but more prompt notifications about appointments being moved would be nice. Communication wasn't timely but I had the sense that there wasn't a home office fielding work, so I'm certainly more understanding. Hard to be timely when you're dangling from roofs trying to get work down before the next storm wave. They were certainly better than some other contractors I recently worked with.

Hired them to replace the roof on our pool house and add gutters. They were easy to communicate…read morewith, scheduling was easy and price was fair. Overall, very happy with the work they did and would use them again.

Received a quote that was half the price as others. Very responsive and completed the job within…read moredays. My gutters were very clogged and I am so glad he helped us out. I would recommend him for anyone who needs cleaning!

They said they would call me. Never received a call back from them. Waited for 5 days. Will find…read moresomeone else to provide the services I need.

Wow, awesome. If your like me, overwhelmed with reviews, stop reading reviews and hire Home…read moreHandyman Service. Louis (owner) was super responsive from the initial inquire to final wrap-up. I had to get my back roof (2nd & 3rd) floor decks (flame down) redone along with railings and a considerable amount of water damage. The team did an awesome job, quick and professional. Loving my new roof deck.

J&J did an AMAZING job on our windows and deck. On the scheduled day they arrived early and took…read morethe time to make sure everything looked fantastic. At the end of the job our deck and windows looked brand new. Thank you J&J! On a side note, the quote we received from them was in line with industry standards and overall very fair. We will definitely use them again in the future!

Jeremy did a wonderful job on our vinyl siding of our house today…read more Looks beautiful! Good communication as well! I would recommend j and j exterior to others!

My experience hasn't been the best…read more The first issue is a roof leak that started 2 months ago. Amherst didn't offer a temp solution and it took them two months to replace. Part of the delay was definitely weather (thankfully the leak was minor), but there was poor communication through that process requiring multiple follow ups on my end so I could have an understanding of progress. The initial estimated time had been 3 weeks (seemed optimistic to me). Two months is obviously a bit of a difference and more than I was expecting, even with weather. Holidays probably came into play, but no communication. Promised communications didn't happen, consistently. I have sympathy due to the weather but the lack of a communication/follow up on promises is a negative mark. Estimate: onsite estimate service was friendly, helpful, and solution oriented. This won me over vs other companies that were "do the minimum" and some just knocked and then left without talking with one that even failed to send an estimate. Pricing was similar to the competitors that responded and sent me a quote. Amherst was only a couple hundred higher. I was willing to pay slightly more based on the positive estimate experience and reviews, but I question the wisdom of that now. Onsite: One of the workers peed on the snow in my back yard. I don't know why they didn't ask for the bathroom, but dude... gross. Don't worry, I didn't photograph. I know people gotta go, been there, but I have a bathroom. Also, my garage door was slightly opened about 6"(currently it's busted because a cable jumped the spool and so it requires work to open and gets stuck unless you work it). It's been closed for days waiting for a warmer/dryer period for me to spend a couple of hours attempting to fix. This makes me suspect the worker who peed in my yard also attempted to access my garage, but my camera didn't capture it so I'm uncertain. Not sure why else it'd be open on the day they did work. It was closed before. Thankfully opening all the way would have made a huge screeching racket, so while I haven't checked I suspect nothing was stolen. They needed a spot for a large dumpster placed in my driveway and cars to be removed. Just heads up that they'll want a dumpster as close to the roof as possible. Colors were slightly different from initial conversations (trim was supposed to be black (based on remembered verbal conversation) but were white. Roof tiles were green and the fact they were a very different green wasn't brought up until installation day. I appreciated it being pointed out but I was a little annoyed it wasn't mentioned on the front end. Cleanup: I didn't understand why reviewers posted about the "good cleanup" jobs of contractors. Oh boy do I understand now. We found 16 nails in our drive way in just five minutes of looking in a 10'x10' space. (Checking this morning: Our deck has nails and in our neighbors driveway I found 4 nails.) Thankfully we still had daylight to check our driveway before parking our cars as I'm pretty sure we'd have lost at least one tire. I'm extremely unhappy about this as magnets exist and can be used to sweep for nails or metal detectors can be used. Those methods would both be cheaper than me replacing my tires and I'd absolutely be looking for reimbursement. Also nails on my wife's office front steps that she didn't notice last night but were twisted and could have caused harm. Her reaction is significantly less calm than my post might indicate as she STRONGLY vented her feelings about it. Thanks Amherst. I had been two stars, but that dropped it to one. Photos: I was promised photos of work done, but they haven't been sent as of this review. The job itself? Ask me in ten to 30 years I guess. I mean, a roof lasting is sort of the bare minimum of expectations. What sucks is that this had seemed the BEST of the contractors I received quotes from and based on Reddit reviews. I've only had a couple positive experiences with Buffalo contractors and I'm not sure if this is a sign of the times or specific to Buffalo. Before COVID when I lived in other states/cities my experiences were significantly better with contractors. Now it feels like there's a bare minimum level of care to do a job well. Paying a little more doesn't seem to have gotten me a little more. Will I use again? Right now that feels unlikely but the other vendors seemed like they would be equally bad so I'd probably check Reddit/yelp for the most recent reviews as things change. At least, in theory, I have a lifetime warranty.

Incredibly professional and very helpful! I didn't go through w their services because I was…read morerepairing a gutter that fell. Definitely will keep them in mind for the future. Incredibly kind and straightforward

We recently had our addition roof completed by Home Improvement Center, and we couldn't be happier…read morewith the entire experience. From start to finish, their team was professional, reliable, and incredibly detail-oriented. The crew showed up on time each day, worked efficiently, and kept the work area clean and organized throughout the project. The quality of the roofing work is outstanding--it blends seamlessly with the rest of our home and looks fantastic. You can really tell they take pride in their craftsmanship. Everything was completed on schedule, and there were no surprises along the way. If you're looking for a trustworthy company that delivers excellent results, I highly recommend Home Improvement Center. We will definitely be using them again for future projects! Thank you !

i would highly recommend Home Improvement for roofing and siding. I had Josh come out for a quote…read more(one of 5 that i got) they were not the cheapest nor were they the most expensive. Josh was knowledgeable and pleasant. He was also the only one to point out to me the 2 layers of siding on my home (there was old wood shake under the existing vinyl). I liked everything about the way he did business, so I went with them. The roofing was done in 1 day and the team of 13 guys he had was efficient clean and very pleasant. A Lead showed up for the delivery of the roofing to make sure it was properly placed to protect my driveway. The team that came to do the siding was just as good. They all seemed very happy to be at their jobs and just did a fantastic job. I had all the windows and doors rewrapped and had all new gutters. My wife and I couldn't be happier.

Unprofessional, unresponsive, overpriced, rude, and dismissive during a warranty repair. If you…read morevalue your time, money, or sanity, use someone else. My experience with this company was extremely disappointing because I was dealing with a warranty repair, not an optional new service call. That should have made the process straightforward. Instead, the experience felt like avoidance, defensiveness, and poor customer service. When a business provides a warranty, that warranty should mean something. It is not just language used to close a sale. It is a commitment that if something goes wrong during the covered period, the business will take the issue seriously, inspect the problem in good faith, communicate professionally, and make a reasonable effort to resolve it. Rather than being helpful or responsive, they were rude and dismissive. The tone was not that of a company trying to stand behind its work or honor its obligations. It felt like they were looking for reasons to brush off the issue, minimize the concern, and avoid responsibility. That is especially frustrating when the customer has already paid and is only asking the business to address a covered problem. The communication was poor, the attitude was unprofessional, and the handling of the warranty issue was unacceptable. A warranty repair should not require the customer to chase the business, argue to be taken seriously, or tolerate dismissive treatment. If a customer reports a problem, the response should be prompt and respectful. Instead, this experience made it seem like customer service ended once payment was received. Problems can happen with any job. What matters is how the business responds. A reputable company addresses warranty issues directly, communicates clearly, and treats the customer with basic respect. Based on my experience, I would not use them again and would not recommend them. Save yourself the frustration and hire someone else.

I needed a roof done for my house in WNY and Black Rock Roofing came highly recommended. I reached…read moreout for at least two other quotes, and while the other quotes were competitive what made Black Rock stand out was Joe's continued persistence and communication. The quotes were all very similar. The biggest unknown with this particular roof was the damaged plywood underneath. Communication was clear that the quote included 5 sheets of plywood and anything above that would cost more. Well, unfortunately - we did indeed have to have more than those 5 sheets and they came in at a hefty $85/sheet. A bit more than some of the other quotes received. All in all, I paid about $900 more than initially quoted, but the communication throughout the process was good and the quality of workmanship seems great. Hopefully won't have to do this again soon. Also, I live in California so being able to manage this process remotely was amazing and thus a vendor with great communication was much needed. Thank you to the staff at Black Rock Roofing! Hope I won't have to call you again anytime soon ;)