Cancel

Open app

Search

The Broken Moka

4.5 (2 reviews)
Closed 12:00 pm - 12:30 am (Next day)

The Broken Moka Photos

The Broken Moka Reviews in Other Languages

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Bamburger - Bambuger (classic) w/ fries and a cola ... perfection ;-)

Bamburger

3.6(5 reviews)
62.3 km

Honestly WORST vegan burger I have ever received. Look there are barely any vegan or vegetarian…read moreoptions on base so it was nice that there was a vegan option advertised near the gym. We have tried magnolia blues which was good except the pickled onions were sweet.. but I wanted to try something different. We spent 40€ equals to $47 US dollars on this food. The vegan patties were RAW!!!!! Like very much so raw and pink!!! I have had numerous of vegan burgers so I know what is cooked raw & thrown on the bun. We ordered around 5:30pm and they opened at 6:30pm which gave them enough time to prepare the food. My husband ordered a beef burger he said it was OK. But the vegan option is pure disgusting and I WOULD never eat from there again. If you want a vegan option order magnolia blues their burgers are fully cooked and even warm by the time you receive which is only a 10 minute walk tbecause we all know for the people who first arrive who do not have vehicles we have to walk to the chapel gate to receive our order from burgerbam. I had so much hopes from this place by the reviews but NEVER WILL I EVER!!!!!! *UPDATE I was told they would ONLY give me a giftcard of 20 euros to come back to their establishment. I have never had customer service done this way and never will I come back!! PLEASE save your money for a place who actually cares to service military families. It is just sad because all of the food we ordered was NOT eaten including my husbands food because he did not want to eat without me and my daughter who is also vegan. As I stated in my previous post I've had numerous of plant based burgers NOT only the ones as I quote "been processed in factories for months at a time" but FRESH farm to table vegan burgers but I feel that was quite of a shade response. When you are a mom who cooks all day everyday you want actual burgers (food) that taste as how do you say it "money's well spent". I have ordered magnolia ahead of time like I did your spot - then having to walk to receive the order (because we have no car) walking about 10-15 minutes to receive the food and then the same amount of time to walk back to the Ederle inn to enjoy the food and in overal the food was still in great quality and tasing. The vegano burgers had NO taste, cold, and RAW and when eating vegano burgers you would definitely want 100% cooked and satisfaction We have been trying to call your establishment to get a refund but unfortunately you all are not answering the phone, I hope I am able to get a resolution as soon as possible because then I would feel this would be very unsatisfactory and injustice. I am very sorry my tastebuds are not like the other vegan personas. & your English is impeccable never have I EVER corrected it. *ANOTHER UPDATE This company is harassing our reviews stating my initial post has disappeared stating that "we have something to hide" the LACK OF CUSTOMER SERVICE here is disgusting and they should not be allowed to serve to military families!!! My review is still here and my money will be refunded because your food is pure disgusting like your customer service

Burgers in this area are hard to come by and this place is a mixture of a fast food joint and a…read morereservation needed spot. My hubby and I were at the Christmas market with are youngest when we spotted a booth for Bamburger. We'd heard they had good burgers and all decided we'd give them a shot. They took our reservation for 7 and we proceeded to walk around enjoying the cold, fresh air until our dinner time. The shop is tucked just around the corner and off one of the main walking streets in Vicenza. The atmosphere was a cross between a Sonic and Five Guys with reservations needed on the weekend. :) I ordered the traditional Bamburger and was not disappointed. It was great. Artisan style bun and handmade beef pattie were great. My husband tried one of their specialty burgers and thought it was alright, but upon tasting mine he said he would definitely get mine if we come again. It's always nice to find something a little different in the area!

Photos
Bamburger - Outside seating

Outside seating

Bamburger - Outside seating

Outside seating

Bamburger

See all

Helmut - Tartare

Helmut

3.7(11 reviews)
11.8 km
€€

Lovely food and very good waiting staff. Service was fast considering how busy it was. Highly…read morerecommend this restaurant/bar.

Servizio orrendo! WORST SERVICE EVER!…read more We order drinks including a bottle of Prosecco, the girl with orange hair brought them but missing 3 glasses for the water and 1 of the wine glasses, I asked her and she didn't apologize nor smile-she seemed in a bad mood. We had to wait 30 minutes to order the food which arrived late we waited 1hour for the first 3 & 30 minutes extra for the last 3-they arrived in batches! The tall guy with long hair had an attitude and didn't even answer when we asked about our food. The girl with black hair apologize when she came over after one of us went to the bar to ask again about our food and she checked to see what we were missing. The other girl with violet hair was nice and apologetic but telling us that the incredibly long delay was due to some unexpected business from a rugby team presentation was unacceptable. The food there is good, but those waiters need better training and the cooks need to be faster no matter the circumstances. I've eaten there several times, and the service is never great or fast, but after this last visit tonight, I won't be back. Waiters with ugly circus-like haircuts you can forget about, but the taste of really bad service is forever. Mai ho avuto un servizio così orrendo nella mia vita. #avoidhelmut #evitarehelmut

Photos
Helmut - Pulled pork burger with wok vegetables/burger pulled pork con verdure al wok

Pulled pork burger with wok vegetables/burger pulled pork con verdure al wok

Helmut - Sando sandwich

Sando sandwich

Helmut - Baltimora Pit beef

See all

Baltimora Pit beef

The Broken Moka - steak - Updated May 2026

Loading...
Loading...
Loading...