Our cat passed away around 4 p.m., and we had no idea what to do next. We didn't feel like doing…read moreanything, but since it was a holiday, we started searching because we weren't sure if any places were open or how to keep him cool. I came across this place and saw so many great reviews, so we called. They were very kind on the phone, and we decided to bring him in that same day. We selected a private plan with viewing. There was a large, peaceful waiting room, and we were able to see our cat and say goodbye until he went into the furnace. The staff were very gentle and professional. We were truly fortunate to find this place by chance. We ordered some memorial items as well. The paw and nose prints are so cute, and the fur keepsake in the jar is lovely. We really appreciate everything they did.

I cannot recommend this business based on my experience…read more I want to begin by acknowledging that the owner was professional and respectful throughout this situation. Unfortunately, my overall experience was negatively impacted by the handling of my case by the front desk staff. After my dog passed away, I was told I needed to complete a JotForm before the cremation process could begin. I informed the receptionist multiple times that I had never received the form and asked for it to be resent. During my first call, I was placed on hold for approximately 16 minutes and was assured it would be sent. By the following day, I still had not received it, so I called again. Rather than addressing the issue, the receptionist was dismissive, repeatedly interrupted me, and was unwilling to listen as I tried to explain that I had never received the form. After more than a week with no updates or communication regarding my dog's remains, I was informed that the cremation would no longer be performed and that I would need to retrieve my dog's body instead. As a grieving pet owner, I found this deeply distressing. After my dog's body had been in their care for over a week, I was faced with the possibility of having to identify and transport her remains myself. This is an experience no family should have to endure, particularly when the delay resulted from a communication breakdown outside of their control. Compassion, clear communication, and professionalism are especially important when families are coping with the loss of a beloved pet. While I appreciate the owner's professionalism, the lack of communication and the way this situation was handled by the front desk left me disappointed and added unnecessary emotional distress during an already difficult time.

Called to schedule and it was one of the coldest experiences and responses from Dr Ong. Just…read morecompletely emotionless. This is an emotional experience. I almost never write reviews. call someone else that gives a f*ck. Lap of Love was incredibly kind and warm throughout the entire call.

Dr. Ong is truly an angel! Her patience, serenity, level of care, and soothing demeanor are…read morephenomenal. This morning, my family had to say goodbye to our elderly, loving German Shepherd, Pi, whom we recently discovered had hemangiosarcoma, a fatal cancer. Leading up to the appointment, Dr. Ong was easily accessible for the initial booking and questions, even when we vacillated on whether to go through with the appointment at all. You simply can't beat having such privacy and intimacy during your pet's final moments at home. Dr. Ong was efficient and offered comfort for everyone involved, including our other surviving dog--who was a bit anxious and wary--before, during, and after the euthanization procedure. We couldn't ask for better care. The crematorium service was an added bonus to not have to worry about our beloved girl's remains being cared for. Thank you, Dr. Ong for your professionalism, commitment, and authentic love for animals!

My cat for over 15 years finally crossed the Rainbow bridge. Contact Hale's Half Acre Pet Cemetery…read more Appointment was made and delivered my animal. Very friendly meeting . So far , nothing but a pleasant experience..

Drove by today. This is a VERY run down place. There are many flat stones but the place is so…read moreovergrown with weeds you can't see the stones. See pictures. Maybe the space is filled and the person has made all they can from it so they're now letting it go to seed. I don't know where the lovely stream with the rocks in the picture is but it sure isn't here.

I didnt like the service at all wouldn't recommend!! Doesn't…read moreanswer calls nor messages to update the process

I have used Eddie and Cynthia several times over the years when the time came for my beloved pets…read more I cannot say enough good things about them or their services--they are always quick, compassionate, and professional. I completely trust them and am being serious when I say they have my highest recommendation. They use honestly beautiful brass and wood boxes with engraved plaques for the ashes and the pawprints are lovely and so nicely done. They're always careful with wrapping and shipping. It's so hard to lose our pets: they ARE family. Cynthia and Eddie always make those very hard days a little easier.

Thank you again for all the special care and detail you gave to us! To lose a pet is so hard on a…read morefamily, especially kids and you went above and beyond! We have some special items that will keep his memory with us the paw print on the easel is so cherished!!

From the owner: Compassionate Pet Cremation in Katy, TX We are a dedicated…read moreand passionate family about pets, we know how important they are for you and we are here to assist during a very difficult time. Pet Cremation handled with compassion and dignity, we treat him with the utmost care and respect. 24 hours service. We work one on one with families. We offer home removals and ashes return in your home. The ashes you received are only those of your pet. Affordable prices. Serving families with compassion, dignity and respect.

Jocie (I believe that's her name), the vet tech was great! Very patient and gentle with my cat. I…read morehave had several visits here, with both my cat and dog for shots, check ups and they even got me in for help with an eye issue. They are very kind, patient and transparent about their prices. I've had nothing but a great experience here so far,

This clinic has made it abundantly clear that they care more about routine appointments than the…read morepets and families who have trusted them for years. I have been bringing my dogs here for 13 years and have paid approximately $75 every month for their wellness program--over $18,000 in total. When my 12-year-old dog developed an emergency, they refused to see her because they were "booked for the week." There was no attempt to work her in, no compassion, and no concern for a senior dog in need. Instead, I was told there were "plenty of other clinics" I could take her to. After more than a decade of loyalty and thousands of dollars spent, I expected my veterinarian to be there when my dog actually needed medical care--not just for routine visits that keep money coming in. The moment an urgent situation arose, we were treated like complete strangers. If you're looking for a veterinary clinic that will be there for your pet during an emergency, I cannot recommend this one. Loyalty clearly means nothing here. Save yourself the disappointment and find a clinic that values its patients when it matters most.

This vet diagnosed my dog with IVDD after taking x-rays and saying he had a bowel obstruction. Two…read morethousand dollars after I observed him with weakness in his legs and another 50 dollars x-ray. He had a disease and needed surgery. They didn't refer me to a specialist, just a surgery center. I got. A second opinion would not be diagnosed without a radiologist's report. I begged Pearland Pet for a report and got the run around for over a week. Then, a bill for the report. I took my. Dog to a specialist who did an immediate cat scan. The. The vet would not even call or talk to me directly.

My fur baby was always well taken care of here and they went above and beyond to help me with my…read morelittle girls passing.. highly recommend. 17 years of great service and compassion.