I initially used their services six years ago when my eldest kitty girl passed. The reps were…read morepatient, kind, and capable considering my mental and emotional state at the time, which I was entirely grateful for. We selected a private cremation with a customized urn with engravings for her. This time around, almost six years to the day, we lost her younger sister at 18. I immediately reached out to FM once again to take care of my baby kitty girl. Genelle was absolutely amazing. We worked together by email and phone to make sure the necessary memorial arrangements were carried out to our specifications, and she delivered. This time around we were able to arrange pick up and drop off with my veterinary clinic as opposed to me driving out to Spring to pick her up. The drop off service was incredibly helpful; along with the vet staff we celebrated her life and memory with her ashes in my arms. Highly recommend.

They only care about money. I asked about getting a clipping of his hair and said I would let them…read moreknow, since it was a $30 charge, which Lap of Love (euthanasia company that is amazing) provided at no charge. I called just now to ask for the clipping. Too late, too bad, so sad. No one called to say, "Hey, we need an answer now so we can move forward." They just cremated him knowing this was still unresolved. Cruelty at its finest. I've called my vet and reported this experience. Do not recommend. I've never left a one star review.

Dr. Ong is truly an angel! Her patience, serenity, level of care, and soothing demeanor are…read morephenomenal. This morning, my family had to say goodbye to our elderly, loving German Shepherd, Pi, whom we recently discovered had hemangiosarcoma, a fatal cancer. Leading up to the appointment, Dr. Ong was easily accessible for the initial booking and questions, even when we vacillated on whether to go through with the appointment at all. You simply can't beat having such privacy and intimacy during your pet's final moments at home. Dr. Ong was efficient and offered comfort for everyone involved, including our other surviving dog--who was a bit anxious and wary--before, during, and after the euthanization procedure. We couldn't ask for better care. The crematorium service was an added bonus to not have to worry about our beloved girl's remains being cared for. Thank you, Dr. Ong for your professionalism, commitment, and authentic love for animals!

Called to schedule and it was one of the coldest experiences and responses from Dr Ong. Just…read morecompletely emotionless. This is an emotional experience. I almost never write reviews. call someone else that gives a f*ck. Lap of Love was incredibly kind and warm throughout the entire call.

From the moment we made that first extremely difficult call, we found Angel Oaks to be extremely…read moreprofessional, caring, and compassionate. Often times these are hard qualities to find within one business. We had an in-home euthanasia for our dear Buddy, Dr. Redden and John were very compassionate and caring. Dr. Redden explained kindly the process and handled our boy with respect and care. Was a tough decision to make, but I would not hesitate to recommend Angel Oaks should you ever need their services. This decision, should you have to make it, is the final act of love to ease the suffering of your friend and companion and it was a tad easier because of Angel Oaks.

I cannot recommend this business based on my experience…read more I want to begin by acknowledging that the owner was professional and respectful throughout this situation. Unfortunately, my overall experience was negatively impacted by the handling of my case by the front desk staff. After my dog passed away, I was told I needed to complete a JotForm before the cremation process could begin. I informed the receptionist multiple times that I had never received the form and asked for it to be resent. During my first call, I was placed on hold for approximately 16 minutes and was assured it would be sent. By the following day, I still had not received it, so I called again. Rather than addressing the issue, the receptionist was dismissive, repeatedly interrupted me, and was unwilling to listen as I tried to explain that I had never received the form. After more than a week with no updates or communication regarding my dog's remains, I was informed that the cremation would no longer be performed and that I would need to retrieve my dog's body instead. As a grieving pet owner, I found this deeply distressing. After my dog's body had been in their care for over a week, I was faced with the possibility of having to identify and transport her remains myself. This is an experience no family should have to endure, particularly when the delay resulted from a communication breakdown outside of their control. Compassion, clear communication, and professionalism are especially important when families are coping with the loss of a beloved pet. While I appreciate the owner's professionalism, the lack of communication and the way this situation was handled by the front desk left me disappointed and added unnecessary emotional distress during an already difficult time.

I didnt like the service at all wouldn't recommend!! Doesn't…read moreanswer calls nor messages to update the process

I have used Eddie and Cynthia several times over the years when the time came for my beloved pets…read more I cannot say enough good things about them or their services--they are always quick, compassionate, and professional. I completely trust them and am being serious when I say they have my highest recommendation. They use honestly beautiful brass and wood boxes with engraved plaques for the ashes and the pawprints are lovely and so nicely done. They're always careful with wrapping and shipping. It's so hard to lose our pets: they ARE family. Cynthia and Eddie always make those very hard days a little easier.

Thank you again for all the special care and detail you gave to us! To lose a pet is so hard on a…read morefamily, especially kids and you went above and beyond! We have some special items that will keep his memory with us the paw print on the easel is so cherished!!

From the owner: Compassionate Pet Cremation in Katy, TX We are a dedicated…read moreand passionate family about pets, we know how important they are for you and we are here to assist during a very difficult time. Pet Cremation handled with compassion and dignity, we treat him with the utmost care and respect. 24 hours service. We work one on one with families. We offer home removals and ashes return in your home. The ashes you received are only those of your pet. Affordable prices. Serving families with compassion, dignity and respect.

I would recommend to anyone that needs their services. They were extremely kind, respectful, and…read moreunderstanding. I did the at home service and they drove to my house and the vet was extremely patient and informative for how the process was to go. If you need them, I would say go with them!

If you love your pet stay as far away from this organization as possible. They repeatedly failed to…read moredeliver the care that my dog needed during the last couple months of his life.

Greatwood Vet staff and Dr. Rodney Anderson have all gone over and above to keep my dogs in great…read morehealth. Dr Anderson is very knowledgeable and is always friendly, even if the news is not the best, or what you hoped to hear. I trust him to care for my pets 100%. His staff is great and always very helpful on the phone. They are always ready to check the schedule or the Lost/Found notebook they keep. I've been bringing my pets here for at least 15 years. They are always happy to go see Dr. Anderson without hesitation. I cannot imagine going anywhere else!

I'm not one to leave negative reviews often but after everything my husband and I have gone through…read morein the past week after coming to this clinic.. I would NEVER recommend to anyone I know. Back on August 17th, my husband and I brought our 2 month old PUPPY, Hazel, we just came home with on the 15th to Greatwood Veterinary Hospital for literally just vaccine boosters. While we were there I mentioned her urine was a little strong smelling but that we recently lost our 14.5 year old dog in April to kidney disease so I don't know what normal puppy urine smells like but just wanted them to confirm her urine was okay. We only had her for 2 days- I had no idea what was normal or not lol. Long story short- they ran a urinalysis and saw she had a UTI and put her on meds. The vet also mentioned she had a little glucose in her urine but wasn't concerned at all about it bc it was so mild and likely caused by excitement or infection. I was concerned though since we just lost a dog to kidney failure and I needed reassurance so we took her in 2 days later for a full blood work up, met with a DIFFERENT dr at this visit who said she was perfectly healthy and her bloodwork was fantastic and her glucose in her urine was nothing to worry about bc it was likely from excitement. Fast forward to Monday the 24th where we had our follow up appt to check if her urinalysis was clear of the UTI. My husband brought her in and I was on speaker... to see a DIFFERENT dr again. I was told this was Dr. Lindsey. I was not told her first name. So now 3 visits with 3 doctors. Whatever, anyways.. she ran her urinalysis and immediately came in saying her glucose had increased and she recommends a full bloodwork panel.... which we just got 5 days prior. She told my husband "no I have notes you guys denied bloodwork" and essentially accused us of taking her elsewhere to get her bloodwork done. We obviously didn't. She finally went to CHECK HER RECORDS and came back and said ok yeah her bloodwork looks good and my bad her glucose in her urine hasn't increased it was a "computer glitch" that stated we got another UA done a day we weren't even there - but then starts telling us how she thinks our perfectly happy and healthy puppy has congenital kidney dysfunction. When asked what we do from here we were quite literally told to REMOVE A KIDNEY (for what, idk?) and have her live the rest of her life with one kidney doing all the work. When asked what this meant she told me the very few dogs she's seen with this lived a very short life and died from early kidney failure. Anyone who's ever seen a dog pass from kidney disease/failure knows how traumatizing it is. I was absolutely devastated hearing this. She also told us they couldn't send her urine sample to the lab to be confirmed because it wasn't sterile because she peed on the floor, which is where the sample was gathered from. Absolutely CRAZY to me. I immediately got on the phone with our old vet (who we only didn't go back to bc she moved and Greatwood is so close to us) - we got in same day to see her and even she said how the vet handled this was insane because our puppy is perfectly healthy and you absolutely cannot diagnose kidney dysfunction off the information she had - especially based off levels on a urine sample gathered FROM THE FLOOR. Even a simple SDMA test (which was never offered to us at greatwood) showed a perfect value. Ultimately, we've wasted hundreds of dollars at this vet just to get her urine sample yesterday COLLECTED IN A STERILE MANNER via cytocentesis, sent to an actual LAB, and confirmed there is absolutely no glucose, non hyaline casts, crystals, or anything else except mild RBC and WBC in her urine (all of which was reported on the in house urinalysis done at greatwood). How much money we've wasted at greatwood vet aside, the fact this vet (Dr. Lindsey specifically) throws around such devastating and severe diagnostics without any evidence or even a sterile test is insane. We will never be going back here again, which is so sad because we loved all of the staff and the first 2 doctors our sweet Hazel girl saw... it's so unfortunate one unprofessional vet who lacks any compassion whatsoever could ruin what could have been a longstanding relationship.

My 15 yr. Old Dachshund & 1yr old mini schnauzer . Dr Vest…read moreis the greatest Vet really took the time to explain all and the different paths to treat my pups and how their overall wellbeing currently is and what we can do better for our pups

This vet diagnosed my dog with IVDD after taking x-rays and saying he had a bowel obstruction. Two…read morethousand dollars after I observed him with weakness in his legs and another 50 dollars x-ray. He had a disease and needed surgery. They didn't refer me to a specialist, just a surgery center. I got. A second opinion would not be diagnosed without a radiologist's report. I begged Pearland Pet for a report and got the run around for over a week. Then, a bill for the report. I took my. Dog to a specialist who did an immediate cat scan. The. The vet would not even call or talk to me directly.

I had a great experience at this animal hospital! A special thank you to Amanda and Dr. Allen for…read moretheir kindness and care. Bringing your pet to the vet can be stressful, and I really appreciated their support. They were very knowledgeable and kind! I would definitely recommend Sunset to anyone looking for compassionate care for their pets!

I was referred to Sunset by my son. He takes his dogs there anytime there is an issue.I had been…read morethere once before for a ear infection that my baby had. I love the front desk staff and the nurses. I took my baby Opal 3 year old Maltese there because she had severe diarrhea and bleeding, it came out of nowhere. I took her in on Sept 8th around 6 a.m. She was seen as soon as the vet arrived which was around 7:15. Dr. Wesson was very compassionate and said right away that she wanted to get blood work. I already anticipated that because we had another small dog that had gone through the same thing. It came back positive for Pancreatitis. I was given options on home care and hospital stay. It was so severe that I chose (ICU) hospital. She was well taken care of and Dr. Wesson called me everyday to update me on her. The nurses were very sweet to me and to my Opal. They even have visitation times, which they highly recommend. Dr. Wesson was great with the care she gave Opal. I thought I was going to lose her but Dr. Wesson put her all into curing my baby. Thank you Dr. Wesson!!!