Only after they make their sale, they is zero follow up how long the delivery is going to take…read more This continues to go on and on and they have no sense of urgency. They just say that delivery dates are subject to change could be month No one wants to take ownership or responsibility to go above and beyond a customer. I am currently waiting for my furniture going on 2 months and I'm expected to either pick up pay for delivery or wait another week for them to deliver and I'm.only 16 km away.

Absolutely terrible service and products. We have dealt with the Brick several times and every time…read morethey have failed in some way whether it was in their warranty or service or refund. Avoid the Brick at all cost for your sanity.

From the owner: We are pleased to announce that our show rooms are open at this time, in order to satisfy your home…read morefurnishing needs. The Brick offers a wide variety of stylish furniture, mattresses, appliances and electronics, all at great prices. With our everyday low prices, we're dedicated to Saving You More!

In April 2023, I purchased "Sentier Modern Rectangular Dining Table" from them. After 3 months,…read morewhen I was sitting at the table, one of the table legs came unglued and fell off. Luckily, no one was hurt. At that time, I thought it was a random episode. And the store replaced the table. By the way, when their representative picked up the table, the second leg fell off. I enjoyed this replaced table for another 3 months. And guess what? This happened again - one of the legs came unglued and fell off. This is definitely not a random episode, but rather a manufacturing defect. I emailed them a complaint and received no response. After the reminder got the same result. I was then fortunate to reach out Daniel (owner) by phone and he promised to give feedback after discussing the case with manufacturer. Of course, he didn't forget to mention that this was the first time they had faced such a complaint about this "luxury" table. He even assumed that I could somehow use this table for more than just eating. It was the second half of October when I spoke with him. More than a month has passed since then, and there is no feedback. After the rare occasions when I managed to get through and talk to the store's employees, I was told that Daniel would call me back, but the result was the same - nothing. I strongly recommend not doing business with them and buying anything from them due to terrible quality, worse client service, and potentially dangerous products. They are interested in you until you buy something. But if you have problems with their furniture, they will ignore you.

Great Furniture and amazing staff! Great store with amazing…read moreprices! Would a hundred percent recommend!

Do not buy from this place, if you have so much as one small issue regarding warranty you are in…read morefor insane run around and severe frustration. Their customer service is horrendous, it's fine during the sale but buyer beware, if you need anything after your gonna get screwed.

Their word isn't any good. I'm having problems with mattress after two weeks they told me to send…read morepicture to servicecs@sleepcounty.ca and they well not respond to my e-mail with pictures. I would never recommend anyone to buy from Sleep County. The sales lady wouldn't even talk to us when we went back to their store in Fredericton

Worst customer service. DO NOT pay for your furniture upfront. They did not follow through. My…read moremattress did not arrive on my move in day as scheduled but over TWO weeks later. I wouldve gone and goteen my money back but its quite difficult without a car. When they finally did get the mattress in stock they did NOT call me. I called them and they told me i would have to pay even more money for delivery. Even though it was supposed to arrive with our other furniture on move in day. They NEVER call back when they say they will. Like i said, worst customer service. The prices are not worth the struggle. Make sure they have what you want in stock.