we went into the store, looking for some new fish for our tank. The Store manager was very…read moreknowledgeable and provide us with great help. She even advised we could put in request for a specific fish to be ordered. they also had guinea pigs, rabbits, reptiles, and the Easter bunny taking pictures with pets.

All the animals looked great! Loved it! So cleanly and pretty. Well done! Loved how all the animals…read moretemps were in the correct guidelines and such a pretty place.

My question to the owners is how could you sell a puppy to someone as a toy breed and they grow 3…read moreft long by 6 months old. When my husband called several times about our puppy you just put us off. You said he had no aggression in his background. Can't be true. You offered to take him back for nothing to rehouse him. How horrible ! I gave you a 2 because I want to feel in my heart this is a mistake on your part. We are out over $3000 and still have a broken heart and no puppy with not enough to buy another puppy. I am 71 and still broken hearted months later. So sadness

I bought my dog here coming up on a year. He's great, but he did recently have a cracked tooth and…read moreinfection from it that developed which caused him to not be able to open his mouth. the vet said it from a impact. and said it's likely it happened before we had him. and was just waiting for the infection to start up. and the more i thought about it, it wouldn't surprise me. Vinnies is very disgusting. They crate the dogs in such little crates next to eachother with only newspaper which the dogs usually roll around in their own feces. It's so overpriced and the ONLY reason we bought from there is because we seriously didn't know how ripped off and how many issues this place has. If you search "don't buy Vinnies Bow Wow on facebook you'll see former employee deal with management and the abuse they put these dogs through. just don't buy from here, it's not worth it.

Employees attitude was horrible the day i was in there. They didn't know where anything was, and…read moregot angry with customers for asking about things. The lines were long for one cashier then finally another one showed up and she had a cold and was wiping her nose the whole time she was handling the products I was buying. I asked about her having a cold and handling customers and she got angry with me. Was a bad experience.

Well organized store and plenty' of stock. No idea why a store that was busy would only have one…read morecashier. I tried to signup for a rewards card when I arrived at register and cashier said we will do this after purchase. Well since I didn't have a rewards card, the purchase was not added to the program. She advised I would need to contact the rewards department to get them added. What a mess. Additionally, the cashier put is the wrong phone number I gave hero when I went to petsmart, they couldn't find my rewards. Finally found out the number was wrong,, and amazing,, the first purchase is still not there.

The staff is very helpful in finding the items I'm looking for. And my cat is very happy customer.read more

Very rude and unprofessional. Some employes were nice but this old grey-haired lady was very…read moreunhelpful and spiteful to me and my family we were paying customers and didn't deserve to be treated 2 rate when all we ask was help to see some gerbils????

Thank you to Katie and team for always taking wonderful care of Lake and Lucy. We come to Central…read moreBark - York for grooming. The staff are very kind and the services are top notch. The dogs - huskies - always come out look fluffy and smelling amazing. I couldn't recommend this place more! Thank you!

My corgi pup Chichi absolutely loves this place. The first time I dropped her off, she darted to…read morethe back to greet the staff. I was a bit sad that she didn't look back, but she was running toward people who genuinely care about her and take care of her. They're very professional and knowledgeable about dogs. You will always feel comfortable leaving your dog with them. When Chichi had a minor health concern, they called me very quickly and let me know what was going on. I was able to take her to the vet that day. They even followed up and called me to make sure she was doing okay. If you want a place where your dog can freely socialize, learn, surround themselves with genuine people (and treats!) this place is totally for you and your fur baby. Go check it out!

Always do an amazing job with our dogs. They are gentle and caring with your pet ! People Friendly…read moretoo ! :)

I was looking for a little finch and they were so kind and order one for me…read more Thank you so very much Just for pet for doing that for me the bird is beautiful and doing so good with my other birds.

Angie was very pleasant to both me and my cat Olivia. She had tangled balls of fur on her belly,…read moreribs and armpits. Angie was very accommodating making an early appointment to suit my work schedule. Olivia had her belly shaved and her mane trimmed. Angie talked to Olivia a lot calling her a pretty girl and good girl. Olivia is a friendly girl and had all her teeth removed (dental problem)and front claws had also been removed. I think that she would be an easy client. I really appreciated the fact that Angie talked to Olivia easing her angst about being in new surroundings and getting her belly shaved. The experience was very positive. Thank you, Angie, for taking such care with Olivia. We both appreciated the care that was shown to my longhair domestic.

I've never had a dog that needed groomed before so this was my first experience with a groomer. I…read moreLOVE small businesses so this was perfect for me (and fitting since it's Small Business Saturday). Our Mia is 4 1/2 months old and she looks great! She loved the place from the second she walked in. From my research the prices are equal to or better than other small business dog groomers in the area as well. I'll definitely be going back!

Had my Cat ( KitKat )Groomed here.....Excellent Service ....Excellent Grooming .....Highly…read morerecommend ! !

The owner is a real menace that doesn't take accountability for the things that go on in her…read morebusiness. I've never had a bad experience with the other employees, but the owner has been a nightmare every time we've interacted, and that attitude is reflected in the quality of their kennels and building. I won't be returning any time soon. Side note: Don't bother leaving tips here. The employees don't get a single cent of it because the owner steals it all and gives them pizza parties instead, which is straight-up illegal. You'll be paying extra for nothing.

Cashiers. I entered the line at the sign and waited my turn. However, the cashier waited on a…read moreperson, who walked in the door as I waited. Do away with the enter here sign. What it means is, we will ignore you. Because I complained, the cashier refused to ring me up. She turned away $200 worth of dog food. She acts like she owns the company. On the drive home, I thought to myself, I did not cuss at her. Now, I know why she refused to wait on me. I was wearing a red freedom ball cap. So, if you aren't their political party, they gonna treat you poorly. Call the store and the person on the line says the cashier felt disrespected. Why, because of my freedom hat? I felt disrespected. The employee on the line hung up on me. Called back and they put me on hold. So there you have it. They will not wait on Republicans.

Very rude and unprofessional. An old grey-haired lady was very rude and unprofessional to my family…read moreand would not help us???? Wouldn't shop there if you want a nice experience.