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The Bouquet Designer

5.0 (1 review)
Closed • 10:00 am - 5:00 pm

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Flower arrangement

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2 years ago

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Flower Bowl Florist - Not seeing what you're exactly looking.. not a problem! We can create an arrangement that we know you'll be obsessed with!

Flower Bowl Florist

(327 reviews)

$$

Highly recommend! Easy to order and schedule delivery online. Was delivered as scheduled and is…read moreGORGEOUS!!! Got the "standard" Soundgarden bouquet and it's even better than the photo. Bouquet is perfectly assembled and full, and each flower is flawless and blooming. The bouquet is also large for a standard size.

I called Flower Bowl today to inquire about a floral style that has become popular online, often…read morereferred to as "farm girl flowers." I understand that not every florist may be familiar with that term, and I would have been perfectly happy to explain what I meant. What disappointed me was the customer service I received. Instead of professionally asking for clarification, the employee seemed to mock my question and made me feel uncomfortable for simply asking about a flower style. She kept asking if I went on their website to check out their flowers. When I told her I did and didn't see the style I wanted. She automatically turned me away saying "okay, I don't know what you're talking about, this is flower bowl not farm girl flowers!." I can sense frustration, and attitude. Which led me ending our conversation. The conversation felt dismissive and unprofessional from the start. The interaction ended with her saying, "Okay, you weirdo, my dear," while laughing before hanging up. Whether it was intended as a joke or not, I found it inappropriate and unprofessional to speak to a potential customer that way. As someone who was genuinely interested in placing an order, I expected a polite explanation or follow-up questions about the style I was looking for. Instead, I was left feeling embarrassed and unwelcome. Customer service should make customers feel comfortable asking questions, not mocked for them. Unfortunately, because of this experience, I will be taking my business elsewhere.

Jory's Flowers - $70 arrangement. Colors were not vibrant and roses were small and nowhere near full bloom.

Jory's Flowers

(285 reviews)

$$

Fantastic Service and Stunning Arrangements…read more I've tried 1-800-Flowers in the past, and while they are okay, the arrangements often feel subpar for the price you pay. Jory's Flowers in Concord, CA, on the other hand, offers beautiful, healthy, and substantial arrangements for virtually the same price, if not better. I've ordered from Jory's several times and have always been pleased with their service and quality. Because of my busy schedule, I rarely have the chance to order in advance, but they always accommodate my same-day requests with ease. Just yesterday, on my 14th anniversary, I called Jory's and spoke with Nicole, their designer. I explained how busy I've been with work and family life, especially since my kids just started school and their soccer schedules are crazy. I needed something special delivered to my wife at work before she got off at 12:30 PM. Even though it was 10 AM when I called, Nicole assured me, "Don't worry, I got you." I placed the order online, and she immediately got to work. The flowers were delivered on time, and my wife was ecstatic--she even sent me a picture of the beautiful arrangement. Don't go corporate--support your local small businesses. Jory's staff is professional, fast, and always super gracious and appreciative of your business. Highly recommend!

Beautiful birthday flowers ... delivered a day late. When my relatives asked if I liked the…read moreflowers, I had to reply, "What flowers?" Delivery had been promised so it meant a hassle for relatives living 1,800 miles away. Jory's is closed on Mondays. Maybe that was the hang-up, but delivery had been promised. When they finally arrived, I was greeted with a "Sorry." The flowers were beautiful and so was the amber tone mosaic vase. (I am still enjoying the vase now filled with some dried fall flowers.) But here is where things get a bit strange. When I was rinsing out the vase, I noticed two stickers on the bottom. One said Mervyn's $39.99 and the other said Goodwill $8.99. Mervyn's closed many years ago so today's retail value of the vase would be much more. Who knows how it ended up at Goodwill and then made its way to Jory's. I don't have an issue with recycling from thrift stores. I do it myself. What was very odd to me was Jory's did not take a minute or two to remove the stickers. Very tacky. This would have been a five-star review if the flowers had arrived on time and in a vase that did not show its thrift store origins.

The Bouquet Designer - floraldesigners - Updated October 2026

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