Never responded post loosing personal commissions. Do not call them. They will not help you rent an apartment.

Besides being late to our appointment, Andreas scheduled various people for our viewing time. He did not have an interest in talking to us directly, or telling us about the unit. He only spoke to a female potential renter of caucasian descent. He seemed bothered by our simple questions like, "where should we email the application?" or "what is the process of applying?", as if he did not want us to have the apartment He rushed the appointment, forgot to show the apartments bedrooms and bathrooms upstairs (two floor apt.). The entire appointment felt uncomfortable and not welcoming. We were very excited to see the unit otherwise. The unit was worth seeing, but Andreas was rude and made us feel different. read more

We had scheduled an appointment via email, but when we arrived to the property, the agent (Frank Bouklis) was a no-show and didn't respond to text. After contacting his management company to ask after him, he finally texted back, "Which building?" 15 mins after our appointment time. And he calls himself a real-estate "professional". read more

I rented an apartment from them last year. Costa was the broker. Short of it is, he lied to me that the apartment was rent stabilized - asked him twice over text. The initial lease he sent was rent stabilized, following up with a revised lease which was not. Not to mention he sent me a neighbors lease first who being charged less than me for the exact same apartment on a higher floor. Because of the pandemic, I had to settle for the place. He also overcharged me for the application fee. When I asked for my money back he threw a tantrum and begrudgingly returned the overcharge. Short of it, don't rent from them. They are not reliable or trustworthy. Thoroughly read the lease contract, have an attorney review it and make sure it's in alignment with what the broker communicated. read more

This is absolutely the most UNPROFESSIONAL broker firm in all of New York City. Don't waste your time with these clowns. My girlfriend and I were looking for an apartment and found a spot in Astoria we thought was amenable. We confirmed a viewing with FRANK BOUKLIS and exchanged telephone numbers (see photo). Upon reaching the property 5 minutes early we contacted FRANK via text message letting him know we had arrived. We received no response. We know that this is nyc and people may be running late, so we waited 5 minutes after our scheduled viewing before calling FRANK. It rang a few times and sent us to voicemail. There was radio silence. We waited for a while longer and sent him a text notifying him that we were leaving. He wasted our time and never responded. I was going to email management about FRANK'S unprofessionalism but upon seeing frank as part of the management team and other reviews showing a similar pattern of behavior, I knew the attempt would be futile. Do yourself a favor and avoid the Bouklis group like the plague. I will be contacting the property owner to let them know not to work with this INCOMPETENT business. read more

The Bouklis Group - Real Estate Services Near Me - Astoria, New York

I rented an apartment in The Ocean at 1 West Street in New York City. Marcos was my broker. He was very helpful in showing me the apartment and through the application process, but upon move in it was obvious that he was dishonest about the amenities that the building provided. He advertised that a roof deck would be available upon move in after it had been previously closed the last two years. Upon move in I asked building management how to access it and they said it was still closed with no timetable for it to re-open. When I told them the broker from Bouklis told me it was already available they were surprised and asked for their information. They confirmed that at no point have they told brokers to market that aspect of the building. My apartment is good, but outdoor space was a requirement of mine, and I was tricked into renting this apartment by Bouklis group with the promise of a beautiful roof deck. read more

Bait and switch "brokers". Responded to an online ad about a "no fee" apartment and when you meet with them, all of a sudden they only have different apartments that have a broker fee. read more

I spoke with the broker Friday. He told me he was at a barbecue and needed to call me back. He never contacted me. I'll spend my money elsewhere. read more

Shah has found my wife and I our dream apartment. I can't begin to express my gratitude after working tirelessly with other agents who just didn't seem to know all the ins and outs of the neighborhood. Would def. recommend Shah if you're looking to rent/buy in Queens read more

The Bouklis Group - Real Estate Services Near Me - Astoria, New York

Like a few others have wrote, beware of this Bouklis Group, especially Foti (Frank). He was very unprofessional when he showed me an apartment and when i signed my lease. I had to remind him multiple times of things he promised that tne building was supposed to fix and renovate before moving in. I asked he have if in writing when signing my lease. Even after writing, the building only did 50% of the work. Basically, he was BSing me and mKing promises that he has no authority on deciding. If you are looking for an apartment, you don't have a choice sometimes on who the broker is because the building choices the brokers to sjow you the available units. My advice. Ask questions, keep following up because these brokers never respond to your VM or texts. Have things in writing when signing the lease so you can show the building manager this was promised by your shaddy brokers. read more

Costa Vryonides from the Bouklis Group was super helpful during my search for a new apartment. He was honest and direct regarding the current renters market and found me a place that fit my specific needs. He was professional through the whole experience and quick with the turn around settling all the paperwork with me and the landlord. Definitely recommend! read more

BEWARE BEFORE YOU USE THE BOUKLIS GROUP!!! We had an awful experience with Frank Bouklis, the owner of The Bouklis Group. Our apartment was advertised on 6 different websites for $250 a month less than what The Bouklis Group told us the monthly rent was. When we brought this to their attention and fought them on it they reduced the inflated rent by only $50. Their explanation was "the price has gone up and nobody got around to updating the adds". I felt this quick switch was unprofessional and disingenuous. The Bouklis Group represented to me that the rooftop would be furnished with patio furniture and BBQ's by Memorial Day. It is after July 4th and the roof is still bare. This was the second misrepresentation made by The Bouklis Group. I called Frank out on all his misrepresentations on a phone call which ended in him telling me he could have me evicted. This was an unprofessional threat by Frank Bouklis. I spoke to other tenants in the building and it seems The Bouklis Group are notorious for misrepresentation and unprofessionalism. read more

Andreas Kambanis of the Bouklis Group was a pleasure to work with, very professional and yet with deep family roots to the neighborhood here in Astoria. Showed us places for several weeks before we found the perfect spot, and even helped us negotiate the rent down to a place we were happier with. Highly recommended. read more

Amateur Hour. Set an appointment to meet for to work with The Bouklis Group (using their calendar scheduler). I called the office, the other office and a cell of the person I was to meet and got now answer. It was still early in the business day so I decided I would go ahead over. I got there early and was told the person I would be meeting was running about half hour late. I said fine and sat down with my laptop and was working. Then half hour later I was told that he would not be in for another hour or two AND that the person who was there had to leave so he was going to close the office and I had to leave. He told me he would have the person I was to meet call me. I said fine and that I would work from the cafe up the block. Never got the call. The entire thing was totally ridiculous..... Glad I had my laptop and could at least get some work done. read more

Andreas Kambanis is rude and unhelpful. Not even going to look at the unit because of them. Seems like politeness should be a given if I'm spending my money. read more

The agent was 15 minis late for showing the apartment and he even disappeared after we sent our application for renting the apartment. No update with us, no reply and nothing. This is the most terrible experience I have ever had. read more

Please avoid this firm at all costs. I met with an agent from The Bouklis Group to view apartments late in 2016. Once I had decided to put an application on a unit the troubles began immediately. 1. The agent stated that the unit was no fee and only required a $500 deposit towards first months rent that would go to the Management Company in order to hold the unit during the application process. I found out that the Management Company never received these funds and that The Bouklis Group kept them. When asked about this discrepancy the Broker said they had given them to a third party that could not be disclosed. I later found out that The Bouklis Group did indeed keep the funds as "payment for their time and efforts" (see below). 2. The agent stated there was no pet deposit or fee. I found out during lease review and signing there was a $1000 fee/deposit and that The Bouklis Group had outright lied about it. 3. The agent stated they would cover the applications costs ($100 per applicant). When putting in the application I was told by the Broker that that is not the case and I was required to pay $200 PLUS a 3% credit card fee or they would take the money out of the agents pay check. 4. I was told by the agent that the apartment came with 1 years worth of internet and TV as part of the package. The Management Company later confirmed it was a 2 month trial. 5. When I had questions about the lease and some amenities and wanted to talk to the Building Management Company I was told by the agent and the broker that "They don't want to be contacted directly", "They don't have an email address", "They don't take calls", "I cant give you their number", "You have to go through us directly or it will void the lease and/or application.". After researching and finding the contact info myself and speaking with the Management Company directly none of these statements were true. 6. After already being approved and having a lease sent over for review, I questioned the discrepancies of fees associated with the lease signing and transaction solely with the Broker. At this point the Broker (by his own admission) made a call to the Management Company and Landlord and informed me that they were rescinding the approval because "I was difficult to work with". He later changed that reason to be that "I was not willing to pay a pet fee" (which was not true at all - I would have gladly paid a pet deposit/fee and at no point did I refuse). 7. When I asked for my "holding fee" returned (which was stated by both the broker and the agent to be fully refundable if my application was denied in any way) I was informed that I was not entitled for the refund because the employees at The Bouklis Group needed to get paid for their time and efforts. Additionally they stated that because I was approved and THEN denied that they could keep the fee - even though the subsequent denial of the application was of their own doing. 8. The Management Company for the building asked them verbally and in writing to return the "holding fee" as well since it was taken under false pretenses. They still refused to do so even though they proposed to represent this Management Company. 9. When I had an admittedly "heated" conversation with the broker about all of these issues he threaten to sue me for using "bad language" and "threatening him". So to summarize: - Multiple representatives at The Bouklis Group lied multiple times during this process. - When confronted with their lies and deceit they made personal efforts to get an already approved application retroactively denied through more lies and deceit. -They lied about their relationship with the Management Company and properties and did not represent the properties truthfully. - When asked for reimbursement of fees as agreed to both verbally, in documented emails and through text communications they refused to abide by their previous agreements. - When confronted with all of this they threatened to sue me and said their lawyers would be in touch and also threatened to effect my work place through direct contact. Please make your own judgments as to use this agency or not. Given the other reviews here along with my own I would personally stay far, far away from ever contacting this "Agency". read more

We had a great experience using the Bouklis Group, Andreas Kambanis was extremely responsive throughout the process and helped us find a great apartment for a great deal. Everything was quick and easy, I recommend working with Andreas if you are looking for an apartment in the city. read more

Costa was so great at communication leading up to seeing the rental and made the whole rental process so quick and easy! The space is great and I am so happy to have worked with a reliable realtor. read more

we had the pleasure of dealing with tom from the bouklis group on the sale of our property. tom was very responsive , persistent, and very helpful throughout the entire process. he made the entire process smooth and successful without any issues. i highly recommend the bouklis group for any real estate needs. thank you tom ! read more

The Bouklis group was so lovely to work with! The whole process was extremely quick and easy - from seeing the apartment, to processing the application and signing the lease. Costa was excellent to work with. I highly recommend them! read more

Costa was amazing! He was easy to work with, thoughtful about what listings he showed us and made the entire experience pain free. I would highly recommend working with him when looking for a new home! read more

My wife and I have never had such a seamless experience working with brokers until working with Fisnik from The Bouklis Group. It was the first time we have where you could tell that he wasn't going to try to put us in an apartment that didn't fit just so he could make money. You would think all agents would be like that, however unfortunately that is not the case. He will work with you and get you a great deal. Not to mention they also have some of the best exclusive luxury units out there. Ask for Fisnik. Had us approved and ready an hour after we saw the unit including incorporating some picky things we asked for. This guy actually puts the customer first which was a beautiful thing. read more

Christian and Frank uploaded incorrect Bull-shit rent info on the website, RENTHOP, to hook up people. Christian post $2165 for 1BR new apt at LIC with gym, free internet, rooftop, brand new building and so on. We made appointment next day, but he didn't show up, I made a phone call to Astoria BOUKLIS office, and talked with Frank. I asked him why Christian didn't show up? and what's going on? Frank didn't say any apologize and kept saying, 'oh, I don't know about Christian, but that rent is now $2800 can you afford?' Can you guys believe rent goes up $2165 to $2800 in three days? That rent didn't exist from the beginning. They are still posting those 'scamy' info on the website and hooking up people. Frank does same thing as Christian. LOL read more

My family worked with Dimitrios (James) Kolotouros at Bouklis to find our new apartment in Riverdale. This was my first time working with a realtor and the experience with James was nothing short of phenomenal. He was incredibly professional and patient and helped us find the perfect apartment within our budget. If you're in need of a realtor, I highly recommend that you reach out to him! read more

It was a pleasure working with Costa from beginning to end. Costa was responsive and timely in all his communications. Nowadays brokers don't meet you at the apt for viewings, so I appreciated him working around my schedule to show me the apt I'm now renting. He answered all my questions and was very straightforward. Costa also walked me through the lease and made sure to follow up with me after the move to ensure things ran smoothly with the landlord. Overall, great experience and zero stress. read more

Great experience with Bouklis Group in Astoria! Both Costa and Chris were professional, friendly, excellent communicators, and efficient. Things were straightforward and seamless, a rare find for NY! read more

Horrible experience with two realtors from this group. They were fighting in front of me for my commission and both were super unprofessional!!!! I had several appointment which neither was on time for. They showed me apartments that were out of my budget after I was completely clear on what I wanted. After a day of working with them I was in tears. I will never go back to them read more

Marius Rongo was very responsive. He made the process very quick. The whole process from seeing the apartment and being approved took only 3 days. read more

I have been looking for an apartment over a month, finally i came across to Marius Rungo, who found the best priced apartment On ditmars and 73rd street. No doubts about him. He is one of the best agent that will hustle for you any time. He showed me the unit on Sunday, something that other agents couldn't. read more

I went through a bait and switch situation with The Bouklis Group as well. I would not recommend anyone to use this company.

With the help of Marius Rungo I found an apartment by the afternoon, and was signing a lease the next day. Finding a place is the worst, but Marius made it easy. He's awesome. I highly recommend if you're looking for a spot in NYC. The guys got a great car too. read more

Worked with Costa Vyronides, he was very informative when we checked out the apartment. Also orderly and prompt when we decided to apply, then helped us get our paperwork submitted and signed quickly! Would go through him again for an astoria apartment read more

I worked with Costa and John at Bouklis. They were very personable, friendly, and helpful, even working with late into the evening since I was only in town for a short time. They helped me get everything squared away with the landlord. 48 hours from when I first met with Costa I had an apartment signed for! read more

Met Costa on an online listing. The original location he showed me and my partner was way out of our price range and passed up on the location. But Costa persistence showed as he kept showing us different locations only finally got a location on 30th Ave. and 32nd St. for our barbershop Well Kept Barbershop there but I want to thank Costa and also James as they both helped us through this process. Be on the lookout for Well Kept Barbershop on 30-12 32ndst. read more

Thank you Marius Rungo. Great agent, strongly suggested. He got as very good deal on 3 bedroom apartment, mean while 2 other agents lied about the price. He got as the place for 2700? Instead of 3000$. He can negotiate and qualify even those who have low income. Like he did with us. Booklisgroup great job... read more

This review is about John Constantinides who was our agent. He was very professional, courteous and helped us find a great place and negotiated a pretty good deal for us. My roommate and I are very happy and we would def recommend him to our friends and family! read more

Marius Rungo has done an excellent job finding us the perfect place. He was very responsive when we needed updates. We closed the deal in 3 days: 1 to apply, 1 for the application to be reviewed and 1 to sign the lease. read more

Not impressed. Rental market in NYC area is a disaster and the most dirty experience ever. This group doesn't have their stuff together, I felt like I had to follow up with all the questions and even get my receipt from the payments I made! they make false promises and you don't know if they are working for you, or the landlord. Try to find the best of the worst, but in my opinion, avoid this group if you can. read more

Marius Rungo is a highly determined individual that will work to find an apartment/house/etc. that suits your needs. NY real estate comes with several different scenarios that change very rapidly - Marius moves quickly and efficiently to try and assist in you avoiding the headaches and frustrations that come along with that. His professionalism will not go unnoticed. Great guy to look for your next place to live with! read more